Clarification from the agency

This announcement is open to the public NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

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THIS POSITION IS OPEN TO ALL US CITIZENS. HOWEVER, IF YOU ARE A CURRENT VA EMPLOYEE OR EMPLOYEE WHO WORKS FOR ANY FEDERAL AGENCY PLEASE APPLY UNDER ANNOUNCEMENT CBTC-12856634-26-LA.

The Dietitian (Informatics) position is located at the Miami VA Healthcare System and reports directly to the Supervisory Dietitian, or above, who establishes objectives and department priorities. The incumbent functions independently for all professional and technical aspects of informatics management. They are responsible for planning and organizing their own work, coordinating with staff and management personnel as
appropriate.

• Uses available technology to enhance the work of all employees within Nutrition & Food Service (NFS).
• Manages VHA supported software programs and/or commercial off-the-shelf software (COTS) to support the effective management of food operations and patient meal services.
• Enters and maintains ingredients, recipes, nutritional information and menus.
• Oversees the technology used for meal production, meal service and temperature control.
• Leads a menu committee.
• Ensures recipes are standardized.
• Costs out recipes and assures that they are within budgetary constraints.
• Creates and revises menus, considering VA established guidelines, policy, patient preference, and religious and cultural considerations.
• Completes nutrient analyses of regular and modified menus and ensures menus follow required diet guidelines.
• Develops and maintains training and reference materials for the Nutrition Communication Center (NCC).
• Manages productivity reports for the NCC.
• Completes audits for the NCC, determining action plans when results require corrective measures.
• Coordinates and supports downtime procedures for the NCC, ensuring procedures remain up to date.
• Coordinates all aspects of training related to computer systems, menus and informatics for NFS employees.
• Collaborates with the clinical nutrition section and leadership to ensure the enhancement of the Veterans dining experience.
• Supports patient satisfaction within NFS.
• Acts as a department Automated Data Processing Application Coordinator (ADPAC) between administration, food services, clinical staff, and the Office of Information Technology (Ol&T) regarding clinical information system processes.
• Manages and updates the service SharePoint site.
• May perform other related duties as assigned which are appropriate for this grade and assignment.

Work Schedule: Monday- Friday, 07:30 a.m. to 4:00 p.m.
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: PD99526S
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

As a condition of employment for accepting this position, you will be required to serve a 1-year or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Registered Dietitian Nutritionist (RDN) or Registered Dietitian (RD) - Must be registered with the Commission on Dietetic Registration (CDR) the credentialing branch of the Academy of Nutrition and Dietetics formerly known as the American Dietetic Association (ADA)

Current VHA Dietitians that qualify based on being covered by the Grandfathering Provision may not be promoted to a higher grade if they do not meet the current RDN/RD requirements.

Grade Determinations: All individuals assigned to this occupation must meet all the basic qualification requirements in paragraph 3 a-f and all the requirements defined in the specific assignment.

Dietitian (Informatics), GS-11.
(1) Experience: One year of experience as an RDN Dietitian equivalent to the next lower grade level.
(2) Knowledge, Skills and Abilities: In addition to the experience above, the candidate must demonstrate the following KSAs: (a) Skill in managing computer software programs relative to food service systems. (b) Skill in applying nutritional knowledge to develop menus ensuring nutritional standards are met. (c) Skill in developing training and reference materials. (d) Skill in evaluating data to improve outcomes. (e) Skill in providing training related to food service systems technology. (f) Skill in collaborating with stakeholders.
(3) Assignment: Employees in this assignment serve in a Dietitian (Informatics) full performance level position. Informatics Dietitians are thoroughly knowledgeable of and responsible for planning, coordinating and implementing food service technology as well as ensuring continuous evaluation and improvement within the service. They independently manage VHA-supported software programs and/or COTS to support the effective management of food operations and patient meal services including entering and maintaining ingredients, recipes, nutritional data and menus. Informatics Dietitians fully oversee the technology used for meal production, meal service and temperature control. They lead a menu committee. Informatics Dietitians ensure recipes are standardized, costed and within budgetary constraints. They create, revise and sign off on menus, complete nutrient analyses of regular and modified menus and ensure menus follow required diet guidelines. Informatics Dietitians oversee and are responsible for developing and maintaining training and reference materials for the NCC. They manage productivity reports and complete audits for the NCC. Informatics Dietitians coordinate and support downtime procedures for the NCC, ensuring procedures remain up to date. As a subject matter expert in nutrition informatics and food service technology, Informatics Dietitians use their expertise to complete all aspects of training related to computer systems, menus and informatics for NFS employees. They frequently collaborate with the clinical nutrition section and leadership staff to enhance the Veteran's dining experience and support patient satisfaction. Informatics Dietitians act as a department ADPAC serving as the liaison between administration, food services, clinical staff and OI&T regarding clinical information system processes. They manage and update the service SharePoint site.

The full performance level of this vacancy is GS-11.

Preferred Experience: Minimum of one year of clinical/food service experience in a hospital setting, utilizing food technology (ex. Hospitality Suite Computrition/Cerner), and implementing process improvement initiatives. ServSafe Manager certification also preferred.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.