Joining the Secret Service, Office of the Chief Information Officer, Network Management Section, IT & Communications Infrastructure Branch, IT Operations Program, provides an opportunity to leverage your technological expertise to maintain and modernize the US Secret Service's Information Technology and Communications infrastructure.
For definitions of terms found in this announcement, please click here.
Summary
Joining the Secret Service, Office of the Chief Information Officer, Network Management Section, IT & Communications Infrastructure Branch, IT Operations Program, provides an opportunity to leverage your technological expertise to maintain and modernize the US Secret Service's Information Technology and Communications infrastructure.
For definitions of terms found in this announcement, please click here.
Current competitive service Federal employees with career or career-conditional tenure, Agency/ lnteragency Career Transition Assistance a Program eligibles (CTAP/ICTAP), Reinstatement, Land and Base Management, Schedule A (Persons with Disabilities), 30% or More Disabled Veterans, Military Spouses, OPM Interchange Agreements, Veterans Employment Opportunities Act, Peace Corps/AmeriCorps VISTA appointment eligibles.
The selectee will serve as a Supervisory Cybersecurity Specialist (PMA/ARC) in the, Office of the Chief Information Officer, Network Management Section, IT & Communications Infrastructure Brach, IT Operations Program. Typical work assignments include:
Provides input to the Risk Management Framework process activities and related documentation.
Provides strategic-level guidance and recommendations in the adoption and life-cycle replacement of network technology solutions used to enhance and solve mission and support requirement.
Directs and actively identifies, develops and practices formal network operating procedures and policies.
Develops performance standards for and evaluates performance of subordinate employees.
Establishes and maintains procedures for measuring and evaluating network traffic, utilization and capacity to continuously monitor network performance.
Apply for this exciting opportunity to provide mission-critical support for the protective and investigative operations, as well as the research and administrative functions of the Secret Service. As a Supervisory Cybersecurity Specialist (PMA/ARC), you will play a vital role in safeguarding the agency's information systems. This Supervisory Cybersecurity Specialist (PMA/ARC) position starts at a salary of $143,913.00, GS -14 step 1, with potential to $187,093.00 GS-14 step 10.
Males born after 12/31/1959 must be registered for Selective Service
If selected for this position, you will be required to:
Obtain and maintain a top-secret Tier 5 clearance. For more information visit OPM Mythbuster Page.
Submit a credit check after a conditional offer of employment has been accepted.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Submit to a Counterintelligence (CI) polygraph examination prior to your appointment.
This position requires the employee to submit a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter.
The incumbent is required to complete annual ethics and procurement integrity training.
Subject to a one-year probationary period for supervisors/managers.
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
your performance and conduct;
the needs and interests of the agency;
whether your continued employment would advance organizational goals of the agency or the Government; and
whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying.
Applicants must demonstrate that they meet the Basic Requirements AND Minimum Qualification requirements as listed below:
BASIC REQUIREMENTS: Possess information technology related experience demonstrating each of the four required competencies
A. Attention to Detail: Ensuring IT programs are in compliance with cybersecurity policies and/or standards
B. Customer Service: Interpreting IT security guidelines or policies to meet customer needs
C. Oral Communication: Communicating organizational security policies and procedures to stakeholders
D. Problem Solving: Providing solutions to cybersecurity issues to meet short and long-term goals.
IN ADDITION TO MEETING THE BASIC REQUIREMENTS ABOVE, YOU MUST ALSO MEET THE FOLLOWING MINIMUM QUALIFICATIONS:
You qualify for the GS-14 level (starting salary $143,913.00) if you possess one year of specialized experience equivalent to the GS-13 level performing duties such as:
Managing and tracking tasks for IT projects, including creating project plans and acquisition requirements.
Administering and operating large-scale infrastructure hardware and services.
Developing and maintaining business, systems, and information processes to support enterprise missions.
Identifying and resolving system performance issues.
Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current competitive service employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50, "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply.
The qualification requirements listed above must be met by the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Additional information
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to HRsupport@usss.dhs.gov.
More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade and unit occur.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
This position is covered by Administratively Uncontrollable Overtime (AUO) and additional compensation may be paid at the rate of up to 25% of the base salary.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.
The Secret Service prohibits employees from having visible body markings (including but not limited to tattoos, body art, and branding) on the head, face, neck, hand and fingers (any area below the wrist bone) (exception: a single conservative and unobtrusive tattoo in the form of a ring is authorized on one finger).
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be rated on the extent and quality of your experience, education and training relevant to the duties of the position. All answers provided in the online process must be substantiated by your resume.
Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required specialized experience. SMEs will review ONLY two (2) pages of your resume, starting at your work experience. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume). Applicants passing the structured resume review will move on to the next phase of the assessment process.
Enterprise Architecture
Enterprise Architecture
Information Resources Strategy and Planning
Information Systems/Network Security
Information Technology Program Management
Information Technology Program Management
Manages Human Resources
Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be deemed qualified based on the structured resume review, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must be 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures). View VEOA information on Feds Hire Vets.
An interview may be required for this position. If an interview is required, failure to complete the interview may result in removal from further consideration.
Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
In addition to addressing the vacancy specific questions, you must also submit the following documentation:
Resume - Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. In order to receive credit for experience contained in an uploaded resume, your employment history should show relevant work experience in month/year format (MM/YYYY), reflecting starting date and ending date, and include the number of hours worked per week. To learn how to format and submit a two-page resume, please visit the USAJOBS Help Center.
If tentatively selected for the position, you may be required to provide additional documentation (SF50s) to validate eligibility for the position.
Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit a copy of your agency notice, copy of your most recent performance appraisal (with at least a satisfactory rating) and your most current SF-50 noting position, grade level, and duty location.
Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service-connected disability. If claiming 10-point preference, you will need to submit a Standard Form (SF-15), Application for 10-point Veterans' Preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View VEOA information on Veterans' information.
Are you a current or former federal employee? Submit a copy of your SF-50, Notification of Personnel Action, showing your tenure code as career or career-conditional (codes 1 or 2, in block 24), and position occupied in the competitive service (code 1, in block 34) In addition, the SF50s must show the highest grade or promotion potential level attained competitively. An award SF-50 does not contain the required information. If you are applying for a higher grade, please provide the SF-50s which shows the length of time you have been in your current/highest grade and that supports one year of experience (i.e., With-in Grade Increase (WRI) SF-50).You may need to submit more than one SF-50 to comply. Also submit your performance appraisals and/or incentive awards.
Are you claiming special appointing authority, such as Schedule A or VISTA/Peace Corps service? Submit proof of this eligibility. For additional information on special appointing authorities, click here.
Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee) Agency, beginning and ending dates of your appointment.
You may be asked to provide a copy of your recent performance appraisal and or incentive awards.
To apply for this position, you must complete the initial online application, to include submission of the documentation specified in the Required Documents section above. PLEASE NOTE:Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. The complete application package must be submitted by 11:59 PM (ET) on 01/20/2026 to receive consideration. The application process is as follows:
To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS,
Complete the online questionnaire and submit the required documents. See Required Documents section for more detail.
You must complete the application process and submit any required documents no later than 11:59 p.m. Eastern Standard Time (EST) on 01/20/2026.
To update your application, excluding External Assessment responses, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides the Announcement Status and a "You applied on" date. This information does not confirm the agency application status. Use the "Track this Application" link for additional information regarding the agency application status, the documentation you submitted, and any correspondence sent related to this application. The Announcement Status will appear along with the date your application was last updated.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.
We strongly encourage you to apply online. If you cannot apply online, you may contact the APT Talent Management Division at HRSupport@usss.dhs.gov OR by calling (202) 406-6420 between the hours of 9:00 am and 5:30 pm EST (excluding Federal holidays) prior to the closing date of this announcement to receive assistance.
The Secret Service provides reasonable accommodation to applicants with disabilities, on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
Once you submit your application, we will assess your experience and training, identify the best- qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 45 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
In addition to addressing the vacancy specific questions, you must also submit the following documentation:
Resume - Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. In order to receive credit for experience contained in an uploaded resume, your employment history should show relevant work experience in month/year format (MM/YYYY), reflecting starting date and ending date, and include the number of hours worked per week. To learn how to format and submit a two-page resume, please visit the USAJOBS Help Center.
If tentatively selected for the position, you may be required to provide additional documentation (SF50s) to validate eligibility for the position.
Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit a copy of your agency notice, copy of your most recent performance appraisal (with at least a satisfactory rating) and your most current SF-50 noting position, grade level, and duty location.
Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service-connected disability. If claiming 10-point preference, you will need to submit a Standard Form (SF-15), Application for 10-point Veterans' Preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View VEOA information on Veterans' information.
Are you a current or former federal employee? Submit a copy of your SF-50, Notification of Personnel Action, showing your tenure code as career or career-conditional (codes 1 or 2, in block 24), and position occupied in the competitive service (code 1, in block 34) In addition, the SF50s must show the highest grade or promotion potential level attained competitively. An award SF-50 does not contain the required information. If you are applying for a higher grade, please provide the SF-50s which shows the length of time you have been in your current/highest grade and that supports one year of experience (i.e., With-in Grade Increase (WRI) SF-50).You may need to submit more than one SF-50 to comply. Also submit your performance appraisals and/or incentive awards.
Are you claiming special appointing authority, such as Schedule A or VISTA/Peace Corps service? Submit proof of this eligibility. For additional information on special appointing authorities, click here.
Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee) Agency, beginning and ending dates of your appointment.
You may be asked to provide a copy of your recent performance appraisal and or incentive awards.
To apply for this position, you must complete the initial online application, to include submission of the documentation specified in the Required Documents section above. PLEASE NOTE:Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. The complete application package must be submitted by 11:59 PM (ET) on 01/20/2026 to receive consideration. The application process is as follows:
To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS,
Complete the online questionnaire and submit the required documents. See Required Documents section for more detail.
You must complete the application process and submit any required documents no later than 11:59 p.m. Eastern Standard Time (EST) on 01/20/2026.
To update your application, excluding External Assessment responses, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides the Announcement Status and a "You applied on" date. This information does not confirm the agency application status. Use the "Track this Application" link for additional information regarding the agency application status, the documentation you submitted, and any correspondence sent related to this application. The Announcement Status will appear along with the date your application was last updated.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.
We strongly encourage you to apply online. If you cannot apply online, you may contact the APT Talent Management Division at HRSupport@usss.dhs.gov OR by calling (202) 406-6420 between the hours of 9:00 am and 5:30 pm EST (excluding Federal holidays) prior to the closing date of this announcement to receive assistance.
The Secret Service provides reasonable accommodation to applicants with disabilities, on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
Once you submit your application, we will assess your experience and training, identify the best- qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 45 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
