About the position: This position is Non-appropriated Fund (NAF) and is located at the Schilling Community Center on Kadena Air Base, Okinawa, Japan.
About the position: This position is Non-appropriated Fund (NAF) and is located at the Schilling Community Center on Kadena Air Base, Okinawa, Japan.
Please see the "Who May Apply" section under the Qualifications section.
This position reports directly to the Schilling Community Center Director and/or Assistant Director. This position is responsible for providing a variety of customer service and programming duties for the Schilling Community Center. The role involves direct interaction with customers to provide information and assistance, as well as the planning, execution, and support of recreational activities, classes, and special events.
Performs customer service responsibilities such as providing referral and leisure information, assisting customers with information on programs and services provided by the Schilling Community Center. Understands and uses a variety of recreation reference sources and exercises resourcefulness in tracing information of local sites, attractions, and various activities/programs. Carries out recurring group activities such as classes, clubs, special events, outreach, competitive games and events. Recommends new programming activities, to include type of format and resources the activity would require. Assists individuals with special interests to develop clubs or special interest groups. Creates maps with written directions, and brochures with general facility information. Sets up rooms to support meetings for group needs. Greets facility users and conducts facility tours. Performs cash handling procedures such as accepting payments in cash, check, credit cards, and gift certificates, provides receipts. Decorates facility to reflect holiday and program themes. Works with other staff members, volunteer and/or individual/personal services contract personnel. Assists in the set-up, monitoring of, and tear-down of Schilling programs as well as at Base Events. Performs other duties as assigned.
If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12863877
Who May Apply: Open to those with SOFA Sponsorship only. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 01/16/2026
The Area of Consideration for this vacancy announcement is US Citizens and legal US residents in Okinawa, Japan. Legal US residents must possess a social security number and be citizens of a NATO country. Must be able to provide documentation proving residence status overseas.
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must have customer service experience which required face-to-face and over the phone assistance. Must have ability to communicate both orally, in writing and in group settings. Must have basic computer skills working with Microsoft Word, data entry, e-mail and website searches. Knowledge/experience which provides a working familiarity with group activities or programs is highly desirable. Cash handling experience: accepting payments by cash, credit card is highly preferred. May be required to work evenings, weekends, and holidays to support facility operations and special events.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 01/16/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.
It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .
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If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
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