Joining the Secret Service, Office of Protective Operations (OPO) will allow you to plan, direct, coordinate, and implement protective policies, programs, and operations for the Secret Service.
For definitions of terms found in this announcement, please click here.
Summary
Joining the Secret Service, Office of Protective Operations (OPO) will allow you to plan, direct, coordinate, and implement protective policies, programs, and operations for the Secret Service.
For definitions of terms found in this announcement, please click here.
Current career or career-conditional United States Secret Service employees in the competitive service and Agency Career Transition Assistance Program (CTAP) eligibles.
The selectee will serve as a(n) Chief Mission Support in the Office of Protective Operations. Typical work assignments include:
Overseeing numerous complex and high-priority special assignments involving extensive research and program improvements on a variety of high-level subjects of critical importance to OPO and divisional staff. Advising on the requisite nature of background information and data, levels of coordination and consultation, to assure senior leadership is provided with pertinent information for decision-making on highly sensitive and potentially controversial protective support issues.
Providing policy direction for the division in the initiation, development, and recommendation of specific protective/operational agreements and Memoranda of Understanding (MOU) with other government and contract agencies (e.g. Department of State for foreign advance agreements).
Performing the full range of supervisory/managerial functions: exercising delegated authority to oversee the overall planning, direction, and timely execution of several program segments, each managed by a GS-14 Operations Supervisor or equivalent position. Planning and directing work to be accomplished by subordinate supervisors based upon administrative goals and objectives of the division. Approving multiyear and longer-range work plans developed by branch supervisors to ensure the achievement of the program goals and objectives. Assigning work based on priorities, suspense dates, consideration of the difficulty and requirements of the assignments, and employee capabilities.
Apply for this exciting opportunity to ensure that all protected persons, places, and events receive the most appropriate level of protection, based upon a thorough assessment of associated threats and vulnerabilities, to reduce the risk of harm to internal and external stakeholders.
This Chief Mission Support position starts at a salary of $169,279 (GS-15, step 1), with potential to $197,200 (GS 15, Step 10).
Males born after 12/31/1959 must be registered for Selective Service
If selected for this position, you will be required to:
Obtain and maintain a top-secret Tier 5 clearance. For more information visit OPM Mythbuster Page.
Submit to random drug testing while you occupy the position.
Submit a Financial disclosure report.
May be subject to a one-year probationary period for supervisors/managers.
Qualifications
To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying.
You qualify for the GS-15 level (starting salary $169,279) if you possess one year of specialized experience equivalent to the GS-14 level performing duties such as:
Developing goals for a division/agency priorities and justifying budget needs;
Providing policy direction for a division/agency in the initiation, development and recommendation of agreements and memoranda of understanding;
Planning and directing work to be accomplished by a division/agency based on administrative goals and objectives;
Conducting continuous evaluation of administrative programs and operations;
Contributing to the development of processes for the administrative services of a division/agency.
Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current competitive service employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50, "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply.
The qualification requirements listed above must be met by the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Additional information
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to HRsupport@usss.dhs.gov.
More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade and unit occur.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
The Secret Service prohibits employees from having visible body markings (including but not limited to tattoos, body art, and branding) on the head, face, neck, hand and fingers (any area below the wrist bone) (exception: a single conservative and unobtrusive tattoo in the form of a ring is authorized on one finger). Employees who have observable piercings (other than ear lobe piercings) will be required to remove such piercings while engaging in job duties that require interaction with non-Secret Service entities and organizations and when on official travel.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be rated on the extent and quality of your experience, education and training relevant to the duties of the position. All answers provided in the online process must be substantiated by your resume. Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required specialized experience. SMEs will review ONLY two (2) pages of your resume, starting at your work experience. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume). Applicants passing the structured resume review will move on to the next phase of the assessment process.
Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under CTAP, you must be deemed qualified based on the structured resume review, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
An interview may be required for this position. If an interview is required, failure to complete the interview may result in removal from further consideration.
Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
In addition to addressing the vacancy specific questions, you must also submit the following documentation:
Resume - Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. In order to receive credit for experience contained in an uploaded resume, your employment history should show relevant work experience in month/year format (MM/YYYY), reflecting starting date and ending date, and include the number of hours worked per week. To learn how to format and submit a two-page resume, please visit the USAJOBS Help Center.
If tentatively selected for the position, you may be required to provide additional documentation (SF50s) to validate eligibility for the position.
Are you claiming special priority selection rights under the Career Transition Assistance Program (CTAP)? Submit a copy of your agency notice, copy of your most recent performance appraisal (with at least a satisfactory rating) and your most current SF-50 noting position, grade level, and duty location.
Are you a current United States Secret Service Employee? Submit a copy of your SF-50, Notification of Personnel Action, showing your tenure code as career or career-conditional (codes 1 or 2, in block 24), and position occupied in the competitive service (code 1, in block 34) In addition, the SF50s must show the highest grade or promotion potential level attained competitively. An award SF-50 does not contain the required information. If you are applying for a higher grade, please provide the SF-50s which shows the length of time you have been in your current/highest grade and that supports one year of experience (i.e., With-in Grade Increase (WRI) SF-50).You may need to submit more than one SF-50 to comply. Also submit your performance appraisals and/or incentive awards.
Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee) Agency, beginning and ending dates of your appointment.
To apply for this position, you must complete the initial online application, to include submission of the documentation specified in the Required Documents section above. PLEASE NOTE:Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. The complete application package must be submitted by 11:59 PM (ET) on 01/15/2026 to receive consideration. The application process is as follows:
To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS,
Complete the online questionnaire and submit the required documents. See Required Documents section for more detail.
You must complete the application process and submit any required documents no later than 11:59 p.m. Eastern Standard Time (EST) on 01/15/2026.
To update your application, excluding External Assessment responses, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides the Announcement Status and a "You applied on" date. This information does not confirm the agency application status. Use the "Track this Application" link for additional information regarding the agency application status, the documentation you submitted, and any correspondence sent related to this application. The Announcement Status will appear along with the date your application was last updated.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.
We strongly encourage you to apply online. If you cannot apply online, you may contact the APT Talent Management Division at HRSupport@usss.dhs.gov OR by calling (202) 406-6420 between the hours of 9:00 am and 5:30 pm EST (excluding Federal holidays) prior to the closing date of this announcement to receive assistance.
The Secret Service provides reasonable accommodation to applicants with disabilities, on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
Once your complete application is received, we will conduct an evaluation of your qualifications and determine your eligibility. Best-qualified applicants will be referred for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement. If you are selected, we will conduct a suitability/security background investigation. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. For more information on applying for Federal employment, please click here.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
In addition to addressing the vacancy specific questions, you must also submit the following documentation:
Resume - Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. In order to receive credit for experience contained in an uploaded resume, your employment history should show relevant work experience in month/year format (MM/YYYY), reflecting starting date and ending date, and include the number of hours worked per week. To learn how to format and submit a two-page resume, please visit the USAJOBS Help Center.
If tentatively selected for the position, you may be required to provide additional documentation (SF50s) to validate eligibility for the position.
Are you claiming special priority selection rights under the Career Transition Assistance Program (CTAP)? Submit a copy of your agency notice, copy of your most recent performance appraisal (with at least a satisfactory rating) and your most current SF-50 noting position, grade level, and duty location.
Are you a current United States Secret Service Employee? Submit a copy of your SF-50, Notification of Personnel Action, showing your tenure code as career or career-conditional (codes 1 or 2, in block 24), and position occupied in the competitive service (code 1, in block 34) In addition, the SF50s must show the highest grade or promotion potential level attained competitively. An award SF-50 does not contain the required information. If you are applying for a higher grade, please provide the SF-50s which shows the length of time you have been in your current/highest grade and that supports one year of experience (i.e., With-in Grade Increase (WRI) SF-50).You may need to submit more than one SF-50 to comply. Also submit your performance appraisals and/or incentive awards.
Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee) Agency, beginning and ending dates of your appointment.
To apply for this position, you must complete the initial online application, to include submission of the documentation specified in the Required Documents section above. PLEASE NOTE:Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. The complete application package must be submitted by 11:59 PM (ET) on 01/15/2026 to receive consideration. The application process is as follows:
To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS,
Complete the online questionnaire and submit the required documents. See Required Documents section for more detail.
You must complete the application process and submit any required documents no later than 11:59 p.m. Eastern Standard Time (EST) on 01/15/2026.
To update your application, excluding External Assessment responses, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides the Announcement Status and a "You applied on" date. This information does not confirm the agency application status. Use the "Track this Application" link for additional information regarding the agency application status, the documentation you submitted, and any correspondence sent related to this application. The Announcement Status will appear along with the date your application was last updated.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.
We strongly encourage you to apply online. If you cannot apply online, you may contact the APT Talent Management Division at HRSupport@usss.dhs.gov OR by calling (202) 406-6420 between the hours of 9:00 am and 5:30 pm EST (excluding Federal holidays) prior to the closing date of this announcement to receive assistance.
The Secret Service provides reasonable accommodation to applicants with disabilities, on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
Once your complete application is received, we will conduct an evaluation of your qualifications and determine your eligibility. Best-qualified applicants will be referred for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement. If you are selected, we will conduct a suitability/security background investigation. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. For more information on applying for Federal employment, please click here.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
