Click on "Learn more about this agency" button below for IMPORTANT additional information.
The primary purpose of this position is to serve as an Chief, Air Reserve Technician, Customer Support in administering all aspects of the section and train Reservists in the accomplishment of all tasks.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
The primary purpose of this position is to serve as an Chief, Air Reserve Technician, Customer Support in administering all aspects of the section and train Reservists in the accomplishment of all tasks.
Plan, direct, and control all aspects of the Customer Support programs for both Active Guard Reserve (AGR) and unit reservists. Manage and ensure necessary personnel documents are scanned and emailed or faxed to Air Reserve Personnel Center (ARPC) for update/placement in Personnel Records Display Application (PRDA).
Administer actions in Automated Reserve Orders Writing System-Reserves (AROWS-R). Monitor and take appropriate action to clear military personnel hard-holds.
Serve as advisor to commanders on Human Resources (military) programs. Interpret policy and provide procedural guidance to commanders, supervisors, first sergeants, and staff members regarding customer support programs.
Provide Human Resources management (military) advisory services to commanders and staff on all Customer Support programs. Conduct staff assistance visits and train personnel (ARTs, AGRs, traditional reservists, civilian employees, supervisors, managers, etc.)
Ensure accuracy of Personnel Data System (PDS) and perform functional review of data reliability. Update the system to ensure accurate tracking of pending and completed suspense and follows up when necessary.
Position may or will require incumbent to Fly in military and/or commercial aircraft in the performance of temporary duty (TDY) assignments
Required to meet and maintain Air Force Reserve requirements. Incumbent's regular assignments are primarily ART duties: however, the incumbent may be assigned some non-ART duties, generally not to exceed 30 percent of total responsibilities
Position may require a background security investigation to determine suitability for employment and/or a security clearance
Males must be registered for Selective Service, see Legal and Regulatory Guide
Advance in hire may be authorized if there is demonstrable proof provided on your resume
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Group Standard for Administrative & Management Positions
SPECIALIZED EXPERIENCE: Applicants must have at least year of specialized experience equivalent to the GS-07 grade level, qualifying pay band or other pay systems in the Federal service which involves the particular knowledge, skills and abilities required to successfully perform the duties of Human Resources Specialist (Military). Specialized experience is experience which may have been gained while analyzing and resolving issues related to records programs and entitlements, including retirements and survivors and reviewing new requirements, developing effective solutions, and managing the day-to-day operations of the Customer Support unit.
OR
EDUCATION: Two full years of progressively higher level graduate education leading to such a degree; or master's or equivalent graduate degree or LL.B. or J.D., if related.
OR
COMBINATION OF EDUCATION AND EXPERIENCE: A combination of education and experience may be used to qualify for this position if the computed percentage of the requirements is at least 100 percent. To combine education and experience, determine the total qualifying experience as a percentage of the experience required for the grade level. Then determine the education as a percentage of the education required for the grade level. Finally, add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level. YOU MUST SUBMIT A COPY OF YOUR TRANSCRIPT. FAILURE TO SUBMIT YOUR TRANSCRIPT WILL RESULT IN AN INELIGIBLE RATING.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of military personnel policies, procedures, rules, guidelines, publication.
2. Knowledge of automated systems, personal computers, and software.
3. Ability to analyze data/products and master labor agreement.
4. Knowledge of personnel readiness programs.
5. Ability to communicate both orally and in writing.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
ADDITIONAL CONDITIONS OF EMPLOYMENT:
This is an Air Reserve Technician (ART) position. The incumbent is required to meet and maintain Air Force Reserve requirements standards. The incumbent's regular assignments are ART duties; however, the incumbent may be assigned some non-ART duties, generally not to exceed 30 percent of total responsibilities. Work schedule will be aligned to allow incumbent to fully participate in unit training assemblies (UTA).
Education
ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
ADDITIONAL INFORMATION:
Air Reserve Technicians are part of the regular civil service and enjoy all the benefits granted to Federal employees in the competitive civil service. In addition, ARTs are required to maintain active membership in an Air Force Reserve unit so long as they occupy Air Reserve Technician positions. As members of reserve units, ARTs receive on average one weekend of military training per month. In addition, they are eligible for 15 days active duty tour each year for which military leave is granted with full civilian pay. Air Reserve units and members are subject to immediate call to active duty in mobilization to meet a national emergency.
Males born after 12-31-59 must be registered or exempt from Selective Service. For additional information, click here.
Retired military are usually ineligible for membership in the Air Force Reserve. Retired military personnel who have active Air Force Reserve assignments may apply provided they show assignment (position and unit) on their application.
120-DAY COMPETITIVE CERTIFICATE: This vacancy announcement may be used to fill like vacancies for 120-days from the closing date. Applicants may be referred for consideration as/if additional vacancies occur during this period.
Additional information
Individuals on active duty may apply 120 days before separation date and should indicate in their application their military separation date. Reservists who are mobilized may submit a copy of their mobilization orders or a statement in their application stating they are available within 120 days.
Interagency Career Transition Assistance Program (ICTAP): For information how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated in the "Highly Qualified" or "Best Qualified" Category on the rating criteria for this vacancy. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.
Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.
Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.
All Federal Employees are required by PL 104-134 to have federal payments made by Direct Deposit.
Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.
If you have questions regarding this announcement and have hearing or speech difficulties click here.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Please note if duplicate/multiple application materials are submitted, we will consider the most recent submission as the one of record. If you do not meet the screen out questions, you will not receive any further consideration. Please follow all instructions carefully. Errors or omissions may affect your rating.
You will be rated under Category Rating procedures based on the extent to which your experience meets the Knowledge, Skills and Abilities for the position and rated as shown below. Additional points are not added for veterans' preference; however, preference is still applied. Applicants eligible for veteran's preference will receive selection priority over non-veterans within the same quality category. Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire. You will receive a rating based on your responses to the assessment questionnaire. The rating is a measure of the degree to which your background matches the knowledge, skills, and abilities required of this position. If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, your rating can and will be adjusted to more accurately reflect your abilities.
If you meet the qualification requirements, your application will be placed in one of three categories: Best Qualified- Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for announced position. Highly Qualified- Candidates in this category possess good skills and experience above the minimum requirements for announced position. Qualified- Candidates in this category meet the minimum experience requirements for announced position.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
1. Resume: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume is illegible/unreadable. Additional information on resume requirements can be located under "How To Apply".
2. Occupational Assessment Questionnaire
3. Other supporting documents:
Veterans Preference Documentation, if applicable - To successfully claim veterans' preference, your resume/supplemental data must clearly show your entitlement. If you are claiming Veterans' Preference, please see the information below:
COPY OF DD 214, CERTIFICATE OF RELEASE OR DISCHARGE FROM ACTIVE DUTY PROVIDED MUST IDENTIFY TYPE OF SEPARATION, CHARACTER OF SERVICE AND NARRATIVE REASON FOR SEPARATION.
Claims for 5-Point Veterans' Preference. Submit official documentation such as (1) a DD 214, Certificate of Release or Discharge from Active Duty - Member 4 copy (2) (2) Virtual MPF awards and decoration printout and Statement of Service Letter/DD-214; or (3) Statement of Service Letter or other form of certification signed by a Military Personnelist or other authorizing official (Commander of your unit or higher headquarters) who certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted. The certification should also include your rank, dates of active duty service, the type of Discharge and Character of Service (for members in a Reserve component, the letter must clearly identify 180 consecutive days of active duty, not for training).
If selected, you will be required to submit a copy of your DD 214 prior to entering on duty.
Claims for 10-Point Veterans' Preference. Submit the following documents: (1) Standard Form 15, pages 1&2 (Revised Oct 13 or later; previous editions are unusable); (2) a letter from the Veterans Administration, dated 1991 or later identifying percentage of disability. The Employment Letter is the preferred supporting documentation which must be submitted with the SF 15. The Employment Letter can be requested through the Veterans Administration by calling 1-800-827-1000; and (3) a DD 214 Member 4 copy. If sufficient information is not provided, tentative preference may be granted based on 5- Point Veterans' Preference criteria as stated above.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume. If you submit more than one resume, only the most recent will be reviewed. The "most recent" is considered the resume with the latest timestamp.
Resumes may not exceed two pages. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors. Resumes exceeding two pages will be removed from consideration. Additional information on how to complete or update your resume may be located here.
For qualification determination your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees may list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume.
Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy.
Your name, first and last, MUST be included on your resume.
2. A complete Application Questionnaire
3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.
4. Help recruiters find you. Make your resume and profile searchable, which means recruiters may contact you about possible jobs. Additional information may be located here.
PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.
Human Resources WILL NOT modify or change any answers submitted by an applicant.
Minneapolis-St Paul ARS
760 Military Highway
Minneapolis, MN 55450
US
Next steps
Applications will be processed for rating after the close date of this announcement. Processing time for applications is several weeks from the close date of this announcement. Applicants will receive a Notice of Results (NOR) via email approximately 2 days after the announcement closes. The rating on this NOR will be based strictly on your answers to the questionnaire. You will receive another NOR via email once your application is rated by a Human Resources Specialist which may reflect a different rating from the initial notice. Qualified candidates may be referred to the selecting official for further consideration.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
1. Resume: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume is illegible/unreadable. Additional information on resume requirements can be located under "How To Apply".
2. Occupational Assessment Questionnaire
3. Other supporting documents:
Veterans Preference Documentation, if applicable - To successfully claim veterans' preference, your resume/supplemental data must clearly show your entitlement. If you are claiming Veterans' Preference, please see the information below:
COPY OF DD 214, CERTIFICATE OF RELEASE OR DISCHARGE FROM ACTIVE DUTY PROVIDED MUST IDENTIFY TYPE OF SEPARATION, CHARACTER OF SERVICE AND NARRATIVE REASON FOR SEPARATION.
Claims for 5-Point Veterans' Preference. Submit official documentation such as (1) a DD 214, Certificate of Release or Discharge from Active Duty - Member 4 copy (2) (2) Virtual MPF awards and decoration printout and Statement of Service Letter/DD-214; or (3) Statement of Service Letter or other form of certification signed by a Military Personnelist or other authorizing official (Commander of your unit or higher headquarters) who certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted. The certification should also include your rank, dates of active duty service, the type of Discharge and Character of Service (for members in a Reserve component, the letter must clearly identify 180 consecutive days of active duty, not for training).
If selected, you will be required to submit a copy of your DD 214 prior to entering on duty.
Claims for 10-Point Veterans' Preference. Submit the following documents: (1) Standard Form 15, pages 1&2 (Revised Oct 13 or later; previous editions are unusable); (2) a letter from the Veterans Administration, dated 1991 or later identifying percentage of disability. The Employment Letter is the preferred supporting documentation which must be submitted with the SF 15. The Employment Letter can be requested through the Veterans Administration by calling 1-800-827-1000; and (3) a DD 214 Member 4 copy. If sufficient information is not provided, tentative preference may be granted based on 5- Point Veterans' Preference criteria as stated above.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume. If you submit more than one resume, only the most recent will be reviewed. The "most recent" is considered the resume with the latest timestamp.
Resumes may not exceed two pages. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors. Resumes exceeding two pages will be removed from consideration. Additional information on how to complete or update your resume may be located here.
For qualification determination your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees may list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume.
Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy.
Your name, first and last, MUST be included on your resume.
2. A complete Application Questionnaire
3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.
4. Help recruiters find you. Make your resume and profile searchable, which means recruiters may contact you about possible jobs. Additional information may be located here.
PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.
Human Resources WILL NOT modify or change any answers submitted by an applicant.
Minneapolis-St Paul ARS
760 Military Highway
Minneapolis, MN 55450
US
Next steps
Applications will be processed for rating after the close date of this announcement. Processing time for applications is several weeks from the close date of this announcement. Applicants will receive a Notice of Results (NOR) via email approximately 2 days after the announcement closes. The rating on this NOR will be based strictly on your answers to the questionnaire. You will receive another NOR via email once your application is rated by a Human Resources Specialist which may reflect a different rating from the initial notice. Qualified candidates may be referred to the selecting official for further consideration.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
