Clarification from the agency

This position is ONLY open to current, permanent Sheridan Health Care System Employees, VA Employees Nationwide, and all other Federal Employees. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

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• Oversees all human resource functions for the department.
• Holds staff accountable for performance and conduct.
• Establishes performance standards and evaluates overall performance of employees.
• Defines competency requirements, identifies developmental and training needs, and takes necessary actions to ensure subordinate personnel maintain and enhance technical and leadership expertise.
• Develops budget and staffing requirements to manage organizational changes and ensure national directives and goals/objectives are met.
• Communicates and advocates with executive leadership for resources.
• Develops the NFS strategic plan, establishing service priorities which address the goals and strategic direction of the medical center, VISN and national programs.
• Implements a performance improvement program to continually improve delivery of quality, safe and cost-effective food and nutrition care to all patients/residents.
• Develops and updates policies and procedures and establishes and oversees a system for regulatory compliance.
• Ensures NFS compliance with accrediting bodies, standards, and action items.
• Establishes the department organizational structure, defining the lines of authority essential to carry out the mission of the service.
• Responsible for accomplishing priorities and ensuring compliance with VHA directives and medical center policy and procedures.
• Oversees the planning of new endeavors addressing patient care delivery systems and system reorganizations for new or redesigned operational space, equipment requirements, etc.
• Ensures adherence to the National Dietary Supplement and Subsistence Prime Vendor contracts.
• Designates the Contracting Officer Representative to negotiate purchase agreements for NFS contracts.
• Implements security measures in all NFS areas to protect against theft, reduce the risk of food terrorism and maintain Veteran and staff safety.
• Ensures the dissemination of nutrition related research and quality improvement within the department and facility.
• Directs resource distribution for food, supply and labor costs focusing on benchmarks, delegating resource management to others as appropriate.
• Works under the general supervision of an executive team member who establishes objectives and department priorities. The incumbent is expected to complete work assignments with relative independence and minimal guidance, personally setting the deadlines for completion of work. Assumes responsibility in work assignments in accordance with regulations and independently resolves most conflicts by using considerable judgment and interpretation.

Work Schedule: Monday-Friday 7:30am to 4 pm
Telework: Yes - This position is authorized for telework - situational (ad hoc) and has NOT been
authorized as virtual or remote.
Virtual: This is not a virtual position.
Functional Statement #: PD99499-S
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

As a condition of employment for accepting this position, you will be required to serve a 1-year or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

Citizenship. Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.S.C. § 7407(a).

Registration: All applicants must hold the RDN credential from the Commission on Dietetic Registration (CDR) the credentialing agency of the Academy of Nutrition and Dietetics.

English Language Proficiency. Dietitian candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).

Grade Determination: Supervisory Dietitian (Chief, Nutrition and Food Services), GS-13.

Experience. One year of experience equivalent to the next lower grade level (GS-12).

• GS 12 Assignment: For all supervisory assignments above the full performance level, the higher-level duties must consist of significant scope, complexity, difficulty, variety and be performed by the incumbent as a major duty at least 25% of the time. The incumbent must spend 25% or more of their time providing administrative and technical supervision over staff who are at the full performance level or below. Employees in this Supervisory Dietitian (Food Operations) assignment oversee a food service and production operation. They serve as professional and technical advisor to staff and other health care professionals and represents the food operations section on projects, committees and/or workgroups. Supervisory Dietitians supervise wage system positions including at least a 17 supervisor or leader and other wage grade positions. They provide food service systems-specific leadership and exercise a full range of supervisory and personnel management authorities and responsibilities in planning, directing and assessing the work and competence of subordinate staff. Supervisory Dietitians provide administrative management and direction of the Food Operations Section. They develop procedures and guidelines for food operations, monitor compliance with regulatory standards, policies and procedures and lead the action planning process to attain goals and resolve deficiencies. Supervisory Dietitians are responsible for implementing the Hazard Analysis and Critical Control Point program, ensuring that requisitioning, receipt/storage, preparation and service of food conforms to quality/quantity standards. They evaluate food operations to ensure proper allocation of resources, devise solutions and implement action plans to resolve issues and meet service goals and objectives, leading to improved patient satisfaction and quality food operations. Supervisory Dietitians are integral in ensuring menus meet nutritional and budgetary requirements. They assess technological equipment innovations and review specifications, making recommendations for equipment purchases. Supervisory Dietitians build and implement contingency plans within the section, ensuring continuity of food operations during internal and external emergencies and unusual circumstances. They manage emergency feeding cache and ensure menus and supplies meet facility and TJC requirements. Supervisory Dietitians execute the training plan for the food operations section. They ensure evidence-based guidelines are integrated into food operations. Supervisory Dietitians collaborate closely with the clinical nutrition section to enhance the Veteran's dining experience and support the strategic goals of the clinical nutrition section.

Knowledge, Skills and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs:

• Knowledge of security measures within food operations to ensure patient and staff safety.
• Knowledge of business administration to include budgeting, contracting and purchasing.
• Knowledge of organizational structure to assess impact on program operations.
• Skill in strategic planning to develop goals, objectives and action plans.
• Skill in written communication to include policy development and standard operating procedures.
• Skill in analyzing data to monitor progress towards improving and sustaining outcomes.
• Ability to lead a diverse group of professionals to facilitate collaboration, organizational development and establish and achieve strategic goals.
• Ability to oversee the planning of new initiatives or projects.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.