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Summary

See below for important information regarding this job.

Overview

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Accepting applications
Open & closing dates
12/31/2025 to 01/09/2026
Salary
$61,722 to - $80,243 per year
Pay scale & grade
GS 9
Location
1 vacancy in the following location:
Tinker AFB, OK
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
9
Job family (Series)
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
DLADist-26-12858063-MP
Control number
853422500

This job is open to

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Clarification from the agency

"Agency" means current permanent DLA employees in the commuting area. Veterans eligibilities include 30% or more Disabled Vet and Veterans Employment Opportunities Act (VEOA). Special authorities mean NAF employees in the commuting area. Military Spouse Preference (MSP) eligibles, Retained Grade Preference (RGP) eligibles, and Military Reserve and National Guard Technician eligibles in the commuting area may also apply.

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Duties

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  • Responsible for ensuring quality, investigating and reconciling customer complaints, and customer satisfaction.
  • Investigates and reconciles inventory records and performs complex research to resolve discrepancies.
  • Acts as a team leader, managing and deploying personnel, including managing resources during off-duty hours.
  • Conducts studies on various distribution center operations, such as delivery performance and receipt processing.
  • Provides technical advice and assistance to operational personnel in receiving, warehousing, and transportation.
  • Operates material handling equipment (like forklifts) and various manual or automated equipment (like computers and scanners).
  • Performs other duties as assigned.

Requirements

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Conditions of employment

  • Must be a U.S. citizen
  • Tour of Duty: Set Schedule
  • Security Requirements: Non-Critical Sensitive with Secret Access
  • Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
  • Fair Labor Standards Act (FLSA): Non-Exempt
  • Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
  • Recruitment Incentives: Not Authorized
  • Bargaining Unit Status: Yes
  • Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
  • Pre-Employment Physical: Required
  • This position and any future selections from this announcement may be used to fill various shifts located within DLA Distribution Oklahoma City
  • Mission Essential: This is a Mission Essential (ME) position. The incumbent may be required to report to work in the event of a natural disaster, inclement weather, or crisis.
  • Must be able to obtain and maintain a valid Material Handling Equipment (MHE) license.
  • Must be able to obtain and maintain licenses and/or certifications required by the installation, federal, state, and local laws.

Qualifications

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-09 level, applicants must possess one year of specialized experience equivalent to the GS-07 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

  • Resolves complex problems by interpreting data, developing findings, and justifying conclusions to support mission objectives.
  • Performs analysis of surveillance reports by applying analytical techniques to measure workloads, map workflows, and develop corrective action plans improving compliance and efficiency.
  • Experience with supply chain operations and readiness, analyzing effective execution of distribution operations, including inventory control, requisition fulfillment, and transportation logistics, to maintain supply chain integrity.


B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess:

  • GS-09: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.


C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-09 and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-09.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Physical Demands
The work is primarily sedentary when investigating inventory data, but requires some walking in the warehouses when physical searches are performed. May have occasions to climb ladders, stoop, bend, and lift up to 40 pounds. If over 40 pounds, requests assistance to lift items and/or utilizes lifting devices such as forklifts and stock selector trucks.

Work Environment
The work is usually performed in an office setting, however extensive physical searches may require visits to warehouses. May be required to wear safety equipment and operate equipment.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.

Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The assessments for this job will measure the following Competencies:

  • Attention to Detail
  • Customer Service
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Decision Making
  • Reading Comprehension
  • Reasoning

Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

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