Clarification from the agency

Veterans Preference does not apply to this announcement in accordance with 38 U.S.C 7412, and VA memo dated 10/01/2025. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

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VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU
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The incumbent ensures coordination of consults and referrals, and is accountable for clinical program effectiveness, tracking of quality measures and modification of service patterns. The incumbent is assigned the administrative responsibility for the clinical program development, education/training of VA and agency staff. The incumbent ensures clinical needs of Veterans are met by the clinical Social Work team by scheduling program meetings, inter-disciplinary team meetings, checking in with front line staff routinely, assisting with any and all congressional inquiries, patient advocate concerns and problem areas within the programs. This is accomplished in collaboration with interdisciplinary treatment teams as appropriate (i.e. primary care, inpatient services, specialty clinics, CLC, mental health, etc.). The incumbent collaborates with the GEC Social Work Supervisor, in policy development.

Duties and skills needed to be successful in this position include, but are not limited to:

Program Coordination responsibilities:

• The incumbent is responsible for assuring that follow-up to Veterans is completed as required by the Office of Community Care Field Guide Book, Specialty Programs section.
• The incumbent assures that annual program reviews are completed as set forth in VA policy and must have a good knowledge of Centers for Medicare/Medicaid standards, as well as VA administrative criteria concerning programs.
• Incumbent is responsible for assuring the reporting and investigating of sentinel/adverse events by program staff as necessary.
• The incumbent ensures tracking, monitoring and coordination of consults and referrals occurs, and is accountable for clinical program effectiveness and modification of service.
• The incumbent works with a Program Support Assistant to maintain a database of active participants in the programs and to enable tracking of service activities, utilization of services, patient demographics and other functions.
• The incumbent provides administrative, technical, and educational consultation necessary for accomplishing the work of the program, including education to health care system staff and outreach efforts to community programs such as the Aging and Disability Network Agencies (ADNAs).
• The incumbent is responsible for working with Office of Community Care to recruit network providers and ensure appropriate ADNAs are offered Veteran Care Agreements (VCAs) when specific criteria are met to become VDC Providers.
• Incumbent is required to use a fleet car as part of their position duties; therefore, they must maintain an active unrestricted state drivers' license to stay in compliance with Fleet Car Management policy/procedures which allows them to use a VA fleet car.

Work Schedule:7:30am -1600pm, Monday - Friday
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a Master of Social Work. COPY OF TRANSCRIPT MUST BE PROVIDED WITH APPLICATION FOR VERIFICATION
• Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http//vaww.va.gov/OHRM/T38Hybrid/ . COPY OF LICENSE MUST BE PROVIDED WITH APPLICATION FOR VERIFICATION

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

Social Worker Program Coordinator, GS-12

(1) Experience/Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

(2) Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

(3) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs:
(a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.
(b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
(c) Ability to supervise multidisciplinary staff assigned to the program.
(d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
(e) Ability to provide training, orientation, and guidance within clinical practice.

Preferred Experience:
1-2 years' in experience in extended care (CNH, H/HHA, Respite, ADHC, etc.)
1-2 years' in program resource development
1-2 years' experience in community outreach
2-3 years' experience in inpatient/outpatient case management
System Redesign experience (green belt preferred)

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-12.

Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.