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Health System Specialist

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

This position provides support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations and it is located within an operating health care facility. In addition to a high degree of analytical ability, the position requires specialized knowledge of the basic principles and practices related to the management of health care delivery systems.

Overview

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Accepting applications
Open & closing dates
12/23/2025 to 01/02/2026
Salary
$61,722 to - $80,243 per year
Pay scale & grade
GS 9
Location
1 vacancy in the following location:
Boise, ID
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBSV-12853860-26-SB
Control number
853204900

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

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Major duties include, but are not limited to:

  • Responsible for overall management of CPRS, Vista, and other Service Core packages.
  • Serves as point of contact for the Service on all matters related to the Core packages.
  • Works with the Service Chief and/or Administrative Director to formulate and direct the development of major policies for computer utilization related to the core patient care activities and administrative needs for the Service.
  • Resolves Core software operating problems.
  • Conducts usage studies, determines equipment needs and locations, and keeps inventory of the Services ADP equipment.
  • Recommends purchases of additional hardware and software.
  • Serves as the Services ADP Security Officer making sure that all Service employees are trained in strict computer security.
  • Incumbent is responsible for utilizing computer software programs and developing procedures for validation of data input, analyzing data, identifying discrepancies, making corrections, and recommending a course of action to assure accuracy and timeliness of future data input.
  • Formulates, plans, and oversees data validation activities within the Service.
  • Participates as a member of the Data Validation and ADPAC Coordinator Committee and performs studies/projects requested by the committee and approved by the Service.
  • Advises management of new ideas generated by self, National Forum Mail System, or other users that require program changes that may enhance the core system utilized at the present time.
  • Works with TMS to implement, modify, and troubleshoot the computer programs utilized by the Service.
  • Communicates the users' needs to TMS in order to modify the system.
  • Communicates ideas for enhancement to TMS that require program changes.
  • Recommend software changes to Regional Special Interest Users Groups (SIUG) and works with that group to resolve software problems.
  • Works with programmers/developers at the appropriate Information System Center to resolve problems.
  • Conducts and coordinates training required to educate staff and other users related to this data input and the Service related use of the computer and Core programs.
  • Incumbent identifies training needs and develops training and reference material and protocols, ensuring that all employees in the Service receive training to use the Core packages.
  • Coordinates with other services where their packages involve input by the Service's employees, and develops training and implementation plans.
  • Incumbent continues to update the Service's users on new developments frequently occurring in the computer field.
  • Develops File manager (FILEMAN) templates to access data and provide a variety of reports in preparation for outside and internal organizational review groups, as well as, veteran service organizations as directed by the Service.
  • Develops FILEMAN templates to produce data studies for a variety of QA/UR monitors and external reporting requirements.
  • Incumbent develops procedures and software applications for continuing, automated, systematic internal review; provides special data collection and formatted reports for audits and team visits by JCAHO, IG, SOARS, and other oversight organizations, as needed.
  • Incumbent designs and prepares the Service's system utilization reports to measure cost effectiveness of the system.
  • Formulates recommendations for deviations from formal operating use.
  • Designs and prepares the Service's data management reports that are, or will be, used by management teams for budget preparations, quality assurance and utilization review for programs that involve patient care.
  • Prepares recurring and nonrecurring statistical reports for presentation to the Service management and/or Medical Center top management, as well as, Network tracking.

Work Schedule: Monday - Friday; 07:30a.m. to 4:00p.m. (MST)
Position Description Title/PD#: Health System Specialist/PD015340
Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc. is required
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet specialized experience requirements within 30 days of the closing date of this announcement, 01/02/2026.

To qualify for this position at the GS-9 level, you must meet one of the following:

Specialized Experience: You must have at least one (1) full year of specialized experience, equivalent to the next lower grade level (GS-7) in Federal Service, that equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of a Health System Specialist, and includes performing duties associated with healthcare credentialing and privileging. Your experience must show progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:

  1. Missions, organizations, programs, and requirements of health care delivery systems;
  2. Regulations and standards of various regulatory and credentialing groups; and
  3. Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
Examples of specialized experience would typically include, but is not limited to: Knowledge of medical terminology, medical specialties and core privileges and procedures to assure competence/appropriateness of credentials and privileging requested; Skill in using software applications such as word processing and data bases and internet database applications for data entry, file maintenance and data retrieval and analysis; Attention to detail required to analyze applications, and documents; Formulate recommendations to modify procedures and practices to improve the effectiveness of administrative services; Researches and analyzes unstable or uncommon administrative issues - budget analysis/projection, forecasting, data management, patient processing time and patient scheduling studies, fund control point trends, studies related to the Medical Center's application of the current resource allocation process, and estimates and computes workload projections through established formulas and guidelines. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.
~OR~
Education: Successful completion of a master's or equivalent graduate degree, successfully completed two (2) full years of progressively higher level graduate education leading to such a degree, LL.B or J.D. if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position (i.e., hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration). NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation.
~OR~
Combination: Combinations of successfully completed graduate level education (beyond the first year) and specialized experience, as described above, to meet the total requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position (i.e. hospital administration, public health administration, or related fields such as course work in health care administration). NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Resume Reminder - Your resume must include the following information for each job listed:

  • Job title
  • Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Salary/Rank etc.
  • Series and Grade, if applicable, for all Federal positions you have held
  • References, current or recent supervisor
Do not include the following types of information in your resume:
  • Classified or Government sensitive information
  • Social Security Number (SSN)
  • Photos of yourself
  • Personal information, such as age, gender, religious affiliation, etc.
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. The experience stated in your resume must support your assessment responses.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

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