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SUPPORT SERVICES SPECIALIST

Department of the Air Force
Air Education and Training Command

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is: Plan, manage, coordinate, and execute multiple support activities involving facilities, family housing, telecommunications, vehicles, procurement, supply and equipment, property disposal, reports of survey, applicant transportation, and support agreements programs in support of an Air Force Recruiting squadron headquarters.

Overview

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Accepting applications
Open & closing dates
12/24/2025 to 12/30/2025
Salary
$61,111 to - $79,443 per year
Pay scale & grade
GS 9
Location
Few vacancies in the following location:
Gunter AFB, AL
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
9P-AFPC-12858122-034296-MJB
Control number
853184800

Duties

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  • Coordinates with the U. S. Army Corps of Engineers (USACE) and HQ Air Force Recruiting Service (AFRS)/RSXL on the assignment, management, inspection, maintenance, and termination of leased/government facilities. Collects and programs squadron's current/future requirements (relocating, upgrading, closing, and/or expanding offices) in the USACE Rental Facilities Management Information System (RFMIS). Assists HQ AFRS/RSXL (Logistics Branch) in coordinating space requirements for squadron headquarters and an average of 46 geographically separated operating locations (OL) per enlisted accessions recruiting squadron or 8 regional recruiting hubs and a satellite per health professions accessions recruiting squadron.
  • Manages squadron telecommunications requirements to include local/long distance land and cellular capabilities. Interprets policies, directives, and objectives to assist end users in obtaining information on telephone services to meet current and future needs. Collects communication requirements to include voice, data, and fax lines in order to identify requested services. Determines frequency of specific communication services. Translates communication industry ordering code into services descriptions. Records all services and sends communication work orders to commercial telephone companies.
  • Serves as the Squadron Government Motor Vehicle (GMV) Program Manager and Assistant Vehicle Control Officer (AVCO). Manages a fleet of vehicles valued at $.7M-$1.3M (an average of 29 vehicles per health professions recruiting squadron and 56 vehicles per enlisted accessions recruiting squadron). Coordinates all leased vehicle requirements with the squadron's US Government Services Administration (GSA) Fleet Service Representatives (FSRs) and Motor Vehicle Support Facilities. Evaluates the unit's GMV requirements and submits vehicle request via AF Form 601, Equipment Action Request, to HQ AFRS/RSXL for changes in vehicle authorizations to eliminate overages or request procurement of vehicles to fill deficiencies.
  • Oversees supply support to the squadron, unit personnel, and geographically separated offices. Analyzes organizational/unit mission and program changes to meet changing supply requirements. Evaluates current situation and provides guidance for the procurement of goods, supplies, and/or services. Purchases a variety of local supplies, furnishings, and services via Government Credit Cards. Complies with AFI 64-117, Air Force Government-wide Purchase Card (GPC) Program, on all GPC usage. Prepares documents to order mission essential goods, supplies, and/or services for various operations and offices within the squadron.

Requirements

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Conditions of employment

  • U.S. Citizenship Required
  • This position is subject to provisions of the DoD Priority Placement Program
  • Disclosure of Political Appointments
  • The employee will be required to drive a government vehicle to perform audits, inspections, staff assistance visits, and/or to deliver supplies/equipment and office furniture. A valid driver's license is required
  • Must be able to lift 50 lbs
  • Travel by commercial and government aircraft may be required to support mission requirements
  • Employee may be required to work other than normal duty hours which may include evenings, weekends, and/or holidays. Extended duty days may be required
  • Leave accrual may be authorized upon request
  • Advance in hire may be authorized if there is demonstrable proof on your resume
  • If authorized, PCS will be paid IAW JTR and AF Regulations. IF receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
  • Must be able and willing to submit to a background investigation to verify suitability for employment
  • A pre-employment physical will be required

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Support Services Administration Series, 0342. Please click here for more information.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07, or equivalent in other pay systems. Examples of specialized experience includes knowledge of government management of leased facilities policies and procedures, as well as standard space management and utilization practices, techniques, policies, instructions, and procedures, knowledge of standard space management practices and techniques to assist agencies to develop layouts, designs, and timetables for build-out of space with limited special needs, knowledge of how to serve as a technical authority on contracts and to administer and analyze contractor performance, and knowledge of how to determine eligibility for and acquire family living quarters within high-cost areas through the Leased Family Housing Program.

OR
EDUCATION:
Major study -- public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. Successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL. B or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. NOTE: You must submit copies of your college transcripts.

OR
COMBINATION OF EXPERIENCE AND EDUCATION:
Less than the full amount of specialized experience described in the job opportunity announcement; however, have at least one year of progressively higher-level graduate education but have not obtained a master's or equivalent graduate degree. Therefore, have a combination of experience and education. NOTE: You must submit a copy of transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

  1. Knowledge of DoD, USAF, HQ AETC, HQ AFRS and Recruiting Squadron support service requirements sufficient to function as the primary employee for the establishment and implementation of support policies and procedures for a Recruiting Squadron consisting of an average of 46 geographically separated OLs per enlisted accessions recruiting squadron and 8 regional recruiting hubs and a satellite per health professions accessions recruiting squadron, with an equal amount of leased vehicles in addition to squadron headquarters' staff vehicle requirements.
  2. Knowledge of real estate automated software programs such as Livelink and RFMIS and other related database tools. Knowledge of business, government, management, and finance practices for facility management and leased real property (to include recruiter leased housing) policies and procedures. Knowledge of standard space management and utilization practices, techniques, policies, instructions, and procedures. Ability to apply facility management policies, guidelines, and procedures to review and verify documents, and resolve discrepancies.
  3. Knowledge to effectively analyze, plan, organize, and execute support for facilities, vehicles, furnishings, and other assigned programs. Ability to negotiate effectively with management and implement plans where requirements involve changes in established procedures or may be in conflict with guidance, policy, and/or precedence. Must possess the ability to forecast and execute a budget plan and implement services in support of a recruiting project or program covering an average of 150K square miles for enlisted recruiting squadrons or an average of 1.2M square miles for health professions recruiting squadrons.
  4. Proficiency in computer software programs such as Microsoft Office and programs associated with facility and GSA fleet management, and other automated programs. Ability to produce a variety of documents, such as letters, reports, spreadsheets, databases, and graphs. A qualified typist is not required. Ability to analyze, verify and correlate data and locate, assemble, and compose information for routine and non-routine reports and inquires. Ability to implement and manage government support service functions, operations, and program requirements. Ability to interpret and apply applicable reference material such as instructions, manuals, catalogs, records, orders, etc., to accomplish tasks and resolve complex support services problems. Ability to communicate effectively, both orally and in writing, and to prepare correspondence, present briefings, and conduct training to large audiences.
  5. Knowledge of standardized telecommunications equipment, services, and procedures/guidance set by the 38 CEIG, DISA, and the Networx Universal Customer Center. Knowledge of established variations for use in reviewing existing contractual relationship for equipment and services, network requirements, compatibility with established long-distance commercial telephone systems, and protocol requirements. Skill to identify and evaluate the impact of variables such as cost, variations in electronic and other equipment characteristics, equipment availability, and types of telephone communications required to verify and certify telephone bills. Ability to relate user requirements to existing technology, policies, terms/conditions of service contracts, equipment, cost, and funding requirements.
  6. Knowledge of DoD, USAF, HQ AETC, and HQ AFRS applicable.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Additional Conditions of Employment:
This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.

Direct Deposit: All federal employees are required to have direct deposit.

Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

BASIS OF RATING:
Your application will be rated under the Cut Point procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements. Additional points are not added for Veteran's Preference; however, Veteran's Preference is considered where applicable.

Best Qualified Group: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements
Fully Qualified Group: Candidates in this category possess good skills and experience above the minimum requirements.
Basically Qualified Group: Candidates in this category meet the minimum education and/or experience requirements.

The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

For additional information on what to include in your resume, click here.

APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.

Applicants who disqualify themselves will not be evaluated further.

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