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Program Operations Specialist (CYS) NF-04

Department of the Army
United States Army Installation Management Command
Child and Youth Services
This job announcement has closed

Summary

This position is with MWR Child And Youth Services (CYS) Base at Joint Base Lewis-McChord, Washington.

Eligible candidates that apply by Dec 29th may be sent first for consideration. Additional referrals will be sent at management's request.

Child and Youth Services Regular and FLEX employees (working a minimum of 15 hours) will receive a 100% discount on childcare for their first child and at least 25% for each additional child.

Overview

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Hiring complete
Open date: 12/18/2025
Closed date: 01/05/2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Salary
$99,606 - $105,000 per year
Pay scale & grade
NF 4
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time - This is a Regular Full-Time position that is eligible for leave accrual and benefits.
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
C2SCNAFCY-25-12856003
Control number
852859300

This job is open to

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Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

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Duties

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  • Performs duties under the general direction of the Child and Youth Services (CYS) Coordinator who outlines program objectives and is available for discussion of complicated and unprecedented matters.
  • Assists CYS Services coordinator with operational functions of the CYS program in accordance with applicable statutory and regulatory requirements.
  • Assists CYS Coordinator with budget preparation and justification. Analyzes monthly budget reports and uses analysis to make adjustments in the programs to support CYS financial and program goals.
  • Recruits, hires and supervises staff to include the CYS Nurse, the Functional Technology Specialist and other overarching CYS Personnel not directly tied to a specific program.
  • Utilizes automated systems to collect and maintain up-to-date statistical data and oversee the collection and accurate accounting of funds. Analyzes statistical data for inclusion in the CYS Annual Report.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one-year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Must be at least 18 years of age at the time of appointment.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
  • Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations IAW current Army and DoD policy to include annual influenza vaccinations.
  • Travel to on and off post locations may be required.
  • May be subject to an irregular hours, evening and or weekends.

Qualifications

Eligible candidates that apply on or before December 29th may be sent first for consideration. Additional referrals will be sent at management's request.

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following:

Progressive work experience directly related to the duties to be performed as described in numbers 1 thru 6 below equivalent to the next lower grade level.
1. Experience working with regulatory, personnel, funding, and budgeting proponents. Knowledge of management analysis, personnel development, and APF and NAF funding and oversight relationship to CYS programs.
2. Four years of program administration experience in child and youth programs.
3. Experience in training adults and working effectively with command staff, professional staff and parents.
4. Demonstrated ability to plan, organize work, and analyze problems to identify significant factors, gather pertinent data and recognize solutions.
5. Comprehensive oral and communications skills and analytical writing skills. Ability to present ideas and proposals to a variety of audiences.
6. Demonstrated ability using computers with standard office software such Microsoft Excel, Word, Power Point, and e-mail.

In addition to the above qualifications, candidates who submit resumes reflecting the following qualifications will be considered "Highly Preferred": The most highly qualified candidate will have knowledge of and experience in working with CYMS and CYERT or similar automated systems.

Best Qualified candidates will submit resumes that reflect at least 1 year of experience as a Child and Youth Services Coordinator, Child and Youth Services Administrator, or Child and Youth Services Program Operations Specialist.

Applicants that possess the highly preferred and/or best qualified criteria may be sent first for consideration. Additional certificates will be sent at management's request.

Education

This job does not have an education qualification requirement.

Additional information

Eligible candidates that apply on or before December 29th may be sent first for consideration. Additional referrals will be sent at management's request.

Area of Consideration

  • The Area of Consideration for this vacancy announcement is worldwide.
Manual Application Option
  • If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
  • Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00PM CST on 01/05/2026 to ensure timely processing.
  • Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
PCS Costs
  • Payment of Permanent Change of Station (PCS) costs is authorized based on a determination that a PCS move is in the Government's interest.
Allowances and Differentials
  • This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
Incentives and Bonuses
  • As an added employee incentive, the Department of Defense (DoD) granted approval to extend temporary limited commissary privileges (excluding the purchase of tobacco or alcohol products) to CYS employees. This temporary approval expires 31 December 2025.
Important Information Regarding Access to Certain Federal Facilities:
  • Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
Your Application may be Considered for Multiple Opportunities:
  • After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
  • This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.
Discover Your Path to Success Other:
  • Applicants must be available for duty Monday through Friday, occasional evenings, and occasional Saturday's depending on mission requirements.
  • This is a Regular Full-Time position with a minimum work week of 40 hours and eligible for benefit

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review ItWe want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

  • Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
  • We will consider your responses to our application questionnaire.
  • If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:
  • NAF Priority Consideration 1 Business Based Action (BBA)
  • NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
  • NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)


Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

United States Army Installation Management Command

Want to make an impact? Want to do work that matters?

Join our Child and Youth Services (CYS) team and provide assistance to children in strengthening their social/emotional/academic development, particularly in the areas of science, technology, math and resiliency.

Why do our employees love working for Child and Youth Services (CYS)? We invest in you! Our team will help you enhance your skills by providing annual on-the-job training, development opportunities, and much more! Not only are we making a difference but we offer a friendly and creative atmosphere, competitive pay and great benefits. We are not just an employer, we are a community!

This announcement may be used to fill positions across the CYS program in different facilities and age groups. Referrals will be based on the preferences you indicate in the application process

Agency contact information

CHRA NAF C2SC - Recruitment Branch
Phone
0000000000
Email
usarmy.apg.chra-hqs.mbx.naf-central-recruitment@army.mil
Address
EU-NAF-W12KAA JOINT BASE LEWIS-MCCHORD
DO NOT MAIL
Joint Base Lewis-McChord, WA 98433
US

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Learn more about what it's like to work at United States Army Installation Management Command, what the agency does, and about the types of careers this agency offers.

https://jblm.armymwr.com/

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