The United States Secret Service (USSS) is seeking a dynamic, results-oriented Deputy Chief Human Capital Officer (DCHCO) to help lead one of the most mission-driven human capital programs in federal service. This senior executive position reports directly to the Chief Human Capital Officer (CHCO) and plays a critical role in shaping the agency's workforce strategy, advancing modernization efforts, and ensuring the successful execution of a major talent acquisition surge.
Summary
The United States Secret Service (USSS) is seeking a dynamic, results-oriented Deputy Chief Human Capital Officer (DCHCO) to help lead one of the most mission-driven human capital programs in federal service. This senior executive position reports directly to the Chief Human Capital Officer (CHCO) and plays a critical role in shaping the agency's workforce strategy, advancing modernization efforts, and ensuring the successful execution of a major talent acquisition surge.
The ideal candidate is an engaged and results-driven executive with experience leading complex human capital operations in a large, mission-focused organization. The DCHCO must balance strategic vision with operational execution, providing high-level direction while remaining closely involved in key initiatives.
The DCHCO serves as the principal deputy to the CHCO, providing strategic direction and operational oversight across all human capital functions. The incumbent is responsible for leading initiatives that strengthen workforce capability, modernize human resources (HR) practices, and ensure the alignment of human capital programs with the agency's mission priorities. The duties of the position include, but are not limited to the following:
Assist the CHCO in delivering the full range of human capital programs and services to advance the agency's workforce strategy and operational priorities.
Direct the development and implementation of comprehensive talent acquisition, talent development, and workforce modernization strategies to recruit, hire, develop, and retain a high-performing workforce alignment with mission critical needs. Leverages data analytics, technology, and workforce modeling to anticipate future talent requirements, enhance agility during surge operations, and ensure skill alignment with evolving agency priorities.
Leads the design, validation, and execution of innovative human capital tools, programs, and systems that enhance workforce selection, promotion, career development, and organizational effectiveness.
Provides executive oversight of administrative and operational management functions, including the formulation of human capital policies, optimization of organizational structures, and effective stewardship of staffing and budget resources.
Serve as an authority on the interpretation and application of human capital program policies, regulations, and standards, ensuring consistent compliance and coordinated implementation across programs.
Oversees the development and maintenance of performance management programs, policy, and procedures that effectively differentiate levels of performance, drive accountability, and inform workforce planning decisions.
Guides research and data analysis efforts to assess workforce trends, identify implications for human capital initiatives, and develop evidence-based strategies for continuous improvement.
Directs the application of innovative technologies, business strategies, and change management initiatives to improve operational efficiency, strengthen service delivery, and promote organizational excellence.
Monitors on-going operations and major activities, resolving complex and precedent setting issues that affect human capital policies, practices, and future program direction.
Partners across agency components and with external stakeholders to enhance collaboration, streamline human capital operations, and share best practices that advance mission readiness.
Serves as a visible and accessible leader, engaging directly with HR professionals and stakeholders to assess operational challenges, remove barriers, and model collaborative problem-solving.
If you are a male applicant born after December 31, 1959, certify that you have registered with https://www.sss.gov/verify/ or are exempt from having to do so.
Subject to a drug test prior to appointment and random drug testing while you occupy the position.
Must file a Confidential Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on.
Obtain and maintain a Top-Secret clearance.
There are three key documents that contain important information about your rights and obligations. Please read and retain these documents:
FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and
SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information)
Qualifications
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.
To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume. Please limit your resume to no more than 2-pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over 2-pages. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.
There is NO requirement to prepare a narrative statement specifically addressing the ECQs or the TQs. Only the required 2-page resume will be considered.
TECHNICAL QUALIFICATIONS (TQ): Your resume should demonstrate accomplishments that would satisfy the technical qualifications.
TQ 1: Mastery of human capital management principles for a large, complex organization which covers the full spectrum of conceiving, developing, implementing and evaluating integrated HR programs and policy, to include: recruitment; classification; employee relations, performance management; HR technology; HR assessments, etc. with a demonstrated understanding of federal employment laws and regulations.
TQ 2: Demonstrated experience developing and implementing talent development and HR lifecycle-management strategies and programs for a large organization with complex, varied mission requirements.
TQ 3: Demonstrated leadership experience in preparing and making policy recommendations, communicating and making presentations to high-level officials, and working collaboratively across multiple lines of business on HR program effectiveness and resource requirements using creative problem-solving skills.
EXECUTIVE CORE QUALIFICATIONS (ECQ): In addition to the TQ requirements listed above, all new entrants into the SES under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.
There are five ECQs:
ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.
ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.
ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.
ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.
ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.
Note: If you are a member of the SES or have been certified through successful participation in an Office of Personnel Management (OPM) approved SES Candidate Development Program (CDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.
Education
This job does not have an education qualification requirement.
Additional information
Veterans Preference: Veterans' preference is not applicable to the SES.
Background Investigation: You must undergo and successfully complete a background investigation in order to obtain a Top-Secret Clearance as a condition of placement in this position.
Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement.
Drug Testing: You must submit to a drug test prior to your appointment and random drug testing while you occupy the position.
OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
To review terms found in this announcement click here.
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to Equal.Opportunity@usss.dhs.gov.
DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan' Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the ECQs and TQs listed above. ECQs and TQs must be thoroughly addressed within your two (2) page resume. Separate narratives will not be accepted or reviewed. Highly Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.
Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. OPM QRB before appointment to this position. The selected individual's application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SES CDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
1. RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. Applicants seeking initial career appointment to SES must include evidence of the ECQs and TQs. PLEASE DO NOT USE USAJOBS RESUME BUILDER. When uploading your Resume, select the supporting document type "Resume".
2. VACANCY QUESTIONS: Responses are automatically submitted through USAJOBS when you apply to this vacancy.
3. ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable:
CURRENT OR FORMER SES MEMBERS: Must provide your SES appointment Standard Form 50 (SF-50), and an SF-50 showing current career SES status or career SES reinstatement eligibility. When uploading your SF-50, select the supporting document type "SF-50".
SES CDP GRADUATES: Verification of successful completion of an OPM-approved SES CDP and OPM QRB certification. When uploading your OPM QRB certificate, select the supporting document type "OPM QRB Certificate".
CURRENT OR FORMER FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting you are a current Federal Civil Service employee. Your SF-50 should reflect your job series, grade, tenure (box 24) and position occupied (box 34). When uploading your SF-50, select the supporting document type "SF-50".
STRONGLY RECOMMENDED: Most recent performance evaluation. If uploading your performance evaluation, select the supporting document type "Performance Evaluation".
To Apply Online:
To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select and upload your resume and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application.
Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.
The USSS provides reasonable accommodation to applicants with disabilities on a case-by-case basis.
United States Secret Service
Please read entire announcement
Please apply online
Washington, DC 20223
US
Next steps
To verify the status of your application, sign in to your USAJOBS account (https://www.usajobs.gov/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
If you have questions pertaining to your application, you may contact SESSUPPORT@usss.dhs.gov OR call 202-360-5070 (excluding weekends and Federal holidays) prior to the closing date of this announcement to receive assistance. Applicants must contact the Agency Point of Contact no later than 4:00 p.m. ET on the closing date of the announcement if assistance is needed when submitting an application.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
1. RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. Applicants seeking initial career appointment to SES must include evidence of the ECQs and TQs. PLEASE DO NOT USE USAJOBS RESUME BUILDER. When uploading your Resume, select the supporting document type "Resume".
2. VACANCY QUESTIONS: Responses are automatically submitted through USAJOBS when you apply to this vacancy.
3. ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable:
CURRENT OR FORMER SES MEMBERS: Must provide your SES appointment Standard Form 50 (SF-50), and an SF-50 showing current career SES status or career SES reinstatement eligibility. When uploading your SF-50, select the supporting document type "SF-50".
SES CDP GRADUATES: Verification of successful completion of an OPM-approved SES CDP and OPM QRB certification. When uploading your OPM QRB certificate, select the supporting document type "OPM QRB Certificate".
CURRENT OR FORMER FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting you are a current Federal Civil Service employee. Your SF-50 should reflect your job series, grade, tenure (box 24) and position occupied (box 34). When uploading your SF-50, select the supporting document type "SF-50".
STRONGLY RECOMMENDED: Most recent performance evaluation. If uploading your performance evaluation, select the supporting document type "Performance Evaluation".
To Apply Online:
To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select and upload your resume and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application.
Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.
The USSS provides reasonable accommodation to applicants with disabilities on a case-by-case basis.
United States Secret Service
Please read entire announcement
Please apply online
Washington, DC 20223
US
Next steps
To verify the status of your application, sign in to your USAJOBS account (https://www.usajobs.gov/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
If you have questions pertaining to your application, you may contact SESSUPPORT@usss.dhs.gov OR call 202-360-5070 (excluding weekends and Federal holidays) prior to the closing date of this announcement to receive assistance. Applicants must contact the Agency Point of Contact no later than 4:00 p.m. ET on the closing date of the announcement if assistance is needed when submitting an application.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
