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IT SPECIALIST (CUSTSPT)

Department of the Air Force
Air National Guard Units
177TH COMM

Summary

This Title 5 National Guard position is for a IT SPECIALIST (CUSTSPT), Position Description Number T5906000and is part of the NJ 177th CMN FT, National Guard.

Overview

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Accepting applications
Open & closing dates
12/12/2025 to 01/12/2026
Salary
$81,474 to - $105,911 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
Atlantic City, NJ
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
None
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Financial disclosure
No
Bargaining unit status
No
Announcement number
NJ-12849280-AF-25-147
Control number
852302900

Duties

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As a IT SPECIALIST (CUSTSPT), GS-2210-11, you will:

  • Troubleshoot and diagnose system failures to isolate source of problems
  • Assist in solving problems associated with delivery of hardware and software orders
  • Provide customer technical assistance and support for all users
  • Identify and document system requirements for specific needs of customers
  • Manage system user accounts, reset system passwords, and resolve firewall issues
  • Work with technical support personnel in resolving problems

Requirements

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Conditions of employment

NATIONAL GUARD MEMBERSHIP IS NOT REQUIRED

AREAS OF CONSIDERATION: US Citizens

NOTE: If the individual selected is currently on a Title 10 or Title 32 tour no action can be taken until he/she is released from tour

FEDERAL EMPLOYMENT REQUIREMENTS:

  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a probationary period
  • Participation in direct deposit is mandatory
SECURITY CLEARANCE: Selectee has one (1) year of employment to obtain an Active Secret Security Clearance.

NOTE: Selectee must obtain the CompTia Security+ Certification within one (1) year of employment in accordance with DOD INSTRUCTION 8570.01-M.

Qualifications

GENERAL EXPERIENCE:
Must have the following experiences:

  • Data processing functions
  • Applying general management principles
  • Automating work processes
  • Using computers
  • Operating computer programs and systems
SPECIALIZED EXPERIENCE:
Must have 36 months of the following experiences:
  • Applying computer application techniques
  • Planning the sequence of actions necessary to accomplish an assignment
  • Coordinating with others outside the organizational unit
  • Developing project controls
  • Adapting guidelines or precedents to meet the needs of the assignment
  • Preparing documentation on cost/benefit studies
  • Summarizing and organizing material and organizing

Education

None

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

Copy and paste the below

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

IF YOU COPY AND PASTE ANY PORTION OF THIS ANNOUNCEMENT, YOUR RESUME WILL BE DISQUALIFIED

Telework

The option to telework is subject to the supervisor/branch chief and Director's approval.

NOTE: If the individual selected is currently on a Title 10 or Title 32 tour no action can be taken until he/she is released from tour.

Hiring an applicant who retired from Active Duty (includes AGR) for T5 NG Employee positions. In accordance with DOD Instruction 1402.01 (Employment of Retired Members of the Armed Forces), a retired member of an active duty component cannot be hired for civilian positions in the competitive and excepted service within 180 days of retirement without an approved TAG waiver packet

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Data and Content Management, Hardware, and Operating Systems

Veterans' Preference

Preference eligibility for veterans in Federal employment is defined in section 2108 of title 5, United States Code, and applies to new appointments in both the competitive and excepted service. While veterans' preference does not guarantee veterans a job and does not apply to appointments under merit promotion procedures or internal agency actions such as promotions, transfers, reassignments and reinstatements, it does provide a very useful tool in the application process for qualified candidates.

If you are claiming veteran's preference, you MUST submit the appropriate supporting documentation. Failure to do so WILL result in the loss of veteran's preference.

10-point preference eligible: An individual who served at any time and has a service connected disability or has received a Purple Heart, and survivors or spouses of certain veterans.

5-point preference eligible: An individual with active duty service during certain time periods (180 consecutive days during a war) or between 9/11/01 and 8/31/10, or who received an armed forces expeditionary or campaign medal.

0-point preference eligible: An individual who is released or discharged from a period of active duty from the armed forces, after August 29, 2008, by reason of a "sole survivorship discharge."

In addition, only veterans discharged or released from active duty in the armed forces under honorable conditions (or, more recently, active duty members who certify through official documentation that they are expected to be honorably discharged or released within 120 days) are eligible for veterans' preference. Retired members of the armed forces are not included in the definition of preference eligible unless they are a disabled veteran or they retired below the rank of major or its equivalent.

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