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IT SPECIALIST (CUSTSPT)

Department of the Air Force
Air National Guard Units
177TH COMM
This job announcement has closed

Summary

This Title 5 National Guard position is for a IT SPECIALIST (CUSTSPT), Position Description Number T5906000and is part of the NJ 177th CMN FT, National Guard.

Overview

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Reviewing applications
Posted 12/12/25
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$81,474 - $105,911 per year
Pay scale & grade
GS 11
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent - THIS IS AN INDEFINITE POSITION: This position lasts for an unknown or unstated length of time and is not Permanent, but may become Permanent.
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
Yes
Security clearance
Secret
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
NJ-12849280-AF-25-147
Control number
852302900

Duties

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As a IT SPECIALIST (CUSTSPT), GS-2210-11, you will:

  • Troubleshoot and diagnose system failures to isolate source of problems
  • Assist in solving problems associated with delivery of hardware and software orders
  • Provide customer technical assistance and support for all users
  • Identify and document system requirements for specific needs of customers
  • Manage system user accounts, reset system passwords, and resolve firewall issues
  • Work with technical support personnel in resolving problems

Requirements

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Conditions of employment

NATIONAL GUARD MEMBERSHIP IS NOT REQUIRED

AREAS OF CONSIDERATION: US Citizens

NOTE: If the individual selected is currently on a Title 10 or Title 32 tour no action can be taken until he/she is released from tour

FEDERAL EMPLOYMENT REQUIREMENTS:

  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a probationary period
  • Participation in direct deposit is mandatory
SECURITY CLEARANCE: Selectee has one (1) year of employment to obtain an Active Secret Security Clearance.

NOTE: Selectee must obtain the CompTia Security+ Certification within one (1) year of employment in accordance with DOD INSTRUCTION 8570.01-M.

Qualifications

GENERAL EXPERIENCE:
Must have the following experiences:

  • Data processing functions
  • Applying general management principles
  • Automating work processes
  • Using computers
  • Operating computer programs and systems
SPECIALIZED EXPERIENCE:
Must have 36 months of the following experiences:
  • Applying computer application techniques
  • Planning the sequence of actions necessary to accomplish an assignment
  • Coordinating with others outside the organizational unit
  • Developing project controls
  • Adapting guidelines or precedents to meet the needs of the assignment
  • Preparing documentation on cost/benefit studies
  • Summarizing and organizing material and organizing

Education

Substitution of Education for Specialized Experience - For the GS-5 level, a 4-year
course of study leading to a bachelor's degree may be substituted for the experience
requirements. At the GS-7 level, one full year of graduate level education or superior
academic achievement. At the GS-9 level, a masters or equivalent graduate degree or
2 full years of progressively higher level graduate education leading to such a degree
may be substituted. At the GS-11 level, a Ph.D. or equivalent, or 3 years of
progressively higher level graduate education leading to such a degree.
Undergraduate or Graduate Education: Degree in computer science, engineering,
information science, information systems management, mathematics, operations
research, statistics, or technology management or degree that provided a minimum of
24 semester hours in one or more of the fields identified above and required the
development or adaptation of applications, systems or networks.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

Copy and paste the below

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

IF YOU COPY AND PASTE ANY PORTION OF THIS ANNOUNCEMENT, YOUR RESUME WILL BE DISQUALIFIED

Telework

The option to telework is subject to the supervisor/branch chief and Director's approval.

NOTE: If the individual selected is currently on a Title 10 or Title 32 tour no action can be taken until he/she is released from tour.

Hiring an applicant who retired from Active Duty (includes AGR) for T5 NG Employee positions. In accordance with DOD Instruction 1402.01 (Employment of Retired Members of the Armed Forces), a retired member of an active duty component cannot be hired for civilian positions in the competitive and excepted service within 180 days of retirement without an approved TAG waiver packet

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Data and Content Management, Hardware, and Operating Systems

Veterans' Preference

Preference eligibility for veterans in Federal employment is defined in section 2108 of title 5, United States Code, and applies to new appointments in both the competitive and excepted service. While veterans' preference does not guarantee veterans a job and does not apply to appointments under merit promotion procedures or internal agency actions such as promotions, transfers, reassignments and reinstatements, it does provide a very useful tool in the application process for qualified candidates.

If you are claiming veteran's preference, you MUST submit the appropriate supporting documentation. Failure to do so WILL result in the loss of veteran's preference.

10-point preference eligible: An individual who served at any time and has a service connected disability or has received a Purple Heart, and survivors or spouses of certain veterans.

5-point preference eligible: An individual with active duty service during certain time periods (180 consecutive days during a war) or between 9/11/01 and 8/31/10, or who received an armed forces expeditionary or campaign medal.

0-point preference eligible: An individual who is released or discharged from a period of active duty from the armed forces, after August 29, 2008, by reason of a "sole survivorship discharge."

In addition, only veterans discharged or released from active duty in the armed forces under honorable conditions (or, more recently, active duty members who certify through official documentation that they are expected to be honorably discharged or released within 120 days) are eligible for veterans' preference. Retired members of the armed forces are not included in the definition of preference eligible unless they are a disabled veteran or they retired below the rank of major or its equivalent.

Air National Guard Units

THIS IS AN INDEFINITE POSITION: This position lasts for an unknown or unstated length of time and is not Permanent, but may become Permanent.

Agency contact information

Siena Wilson
Email
Siena.p.wilson.civ@army.mil
Address
NJ 177th CMN FT
400 Langley Road
Egg Harbor Twp, NJ 08234
US

Visit our careers page

Learn more about what it's like to work at Air National Guard Units, what the agency does, and about the types of careers this agency offers.

http://www.nj.gov/military/air/

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