This position is located at Dragon Hill Ldoge at Yongsan, South Korea.
It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. Application Information Kit
Summary
This position is located at Dragon Hill Ldoge at Yongsan, South Korea.
It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. Application Information Kit
United States (U.S.) Citizens who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.
Serves as an Operations Assistant with the primary responsibility for maintaining order and harmony of patrons, and securing the facilities and grounds at an Armed Forces Recreation Center (AFRC) located on a military installation.
Monitors operations to ensure smooth running of AFRC Dragon Hill Lodge throughout the day and adherence to established schedules of activities and priorities. Respond to medical emergencies and to perform needed first aid, including CPR and the use of an AED. Know how to respond to and correct problems (if required) with the fire alarm system and when to contact maintenance personnel for immediate service. Be able to program, interrogate door locks, and make keys for employees, contractors and guests on an RFID lock system. Know how to operate a keywatcher system. Correct issues/problems with in-room guest safes. Respond to disturbances and be able to determine if local law enforcement must be contacted. Must know, understand and enforce evacuation, force protection, safety and security plans, policies and procedures. Alert and direct first responders during emergencies. Be able to take a statement from a guest or employee and write incident/information reports, attach required material and forward to responsible resort departments as required. Perform security at designated area and patrol resort grounds. Make routine checks of gates, doors, buildings and equipment ensuring safety and security. Maintain resort keys and issue to employees and contractors as required. Escort personnel within the resort as needed. Maintain log of authorized visitors. Perform vehicle inspections when required.
Perform customer service work that contributes toward the well-being of our guests and employees which includes check ID cards of persons entering the resort and providing directions. Use tact and diplomacy to deny entrance to unauthorized personnel or to remove those not adhering to the resorts policies. Ensure compliance with fire, safety, and security standards. Be familiar with calendar of events in order to inform guests/patrons of scheduled events. Maintain assigned area in a clean and orderly manner. Report all maintenance issues immediately to a supervisor or maintenance department for repair.
Social Security Number must be verified upon selection.
Failure to provide all of the required information by the closing date as stated on the vacancy announcement may result in an ineligible rating or may affect the overall rating.
Appointment is subject to satisfactory completion of a National Agency Check with Inquires (NACI) and all pre-employment checks in accordance with AR 215-3.
Direct deposit of pay is required.
This is a local vacancy announcement for U.S Citizens eligible under country Status of Forces Agreement (SOFA). Ordinarily residents in Korea are NOT eligible.
One year probationary period is required.
Required to work on rotating shifts to provide coverage on evenings, weekends, holidays and other situations.
This position requires employees to wear a uniform.
Must obtain First aid, to include CPR and use of AED within the first 60 days of employment.
Qualifications
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities (KSAs) as they pertain to this position.
A qualified candidate must possess the following:
Related experience as described above. Previous security experience preferred. Must possess excellent customer service skills. Be able to read, understand and follow safety and security plans, policy, and procedures. Must be able to speak English clearly to give direction and explain policy. Must be able to operate and use various safety and other electronic and automated equipment (fire alarm, CCTV, radios, computers, etc.). The ability to work a rotating schedule that may include evenings, nights, weekends and holidays. Experience or knowledge with Microsoft Office software.
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration:
This job is open to candidates who are U.S. citizens currently residing in Seoul or within commuting distance, with a valid visa stamp.
PCS Costs
Payment of Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Allowances and Differentials
This job falls under the Federal Wage Schedule (FWS) pay system. FWS employees earn overtime pay for working more than 8 hours in a day or more than 40 hours in a week - whichever gives the employee more benefit. Regular full-time, regular part-time, and regularly scheduled flexible employees may receive Sunday premium pay for working on Sundays. Employees may also be eligible to receive extra pay if the majority of their scheduled hours falls after 3:00 PM.
This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
Foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.
Your Application may be Considered for Multiple Opportunities:
After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals from this announcement may occur for up to 90 days after the closing date.
Discover Your Path to Success!
Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out.
Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.For a slideshow presentation regarding these benefits, please click the link below.
You will be evaluated for this job based on how well you meet the qualifications above.
Your Application Matters: How We Will Review It
We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.
Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
We will consider your responses to our application questionnaire.
If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.
Understanding Eligibilities: What You Can Claim When Applying
When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.
Depending on your situation, you may be able to claim one or more of the following eligibilities:
Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.For a slideshow presentation regarding these benefits, please click the link below.
Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit, refer to:
Please do not include photographs, personal images or other inappropriate content in your application materials.
Expedite Your Hiring
To better expedite your hiring, we recommend including contact information (name, email, phone number) for professional references in your application.
Required Documents
Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
US Passport and Valid VISA Stamp
Resume
Other Accepted Documents
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
You may submit your application package using one of the two methods identified below:
1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement number FEFX-25-20 12846181 1C. The complete application package must be submitted by 11:59 PM Eastern Time on 12/19/2025 to receive consideration.
Click Apply to access the online application.
You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to include in your application.
Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.
You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application.
It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
To verify or check on your application, log into your USAJOBS account. One logged in, the Welcome screen lists your applications, your application status, and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status.
Our Next Steps to Review Your Application and Keep You Informed
1. Application Review
Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
2. Keeping You Informed
If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
As your application moves through the hiring process, we'll send you updates and notifications via email.
Processing times may vary, but we'll do our best to keep you informed every step of the way.
Your Next Steps to Stay on Top of Your Application
1. Check Your Contact Information
If your contact information changes after the job announcement closes, let us know as soon as possible.
2. Ensure You Receive Updates
Double-check that your email address is accurate and that your inbox can receive messages from us,
Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.
3. Sign Up for Text Alerts
Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.
We're excited about your interest in this position and look forward to reviewing your application!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit, refer to:
Please do not include photographs, personal images or other inappropriate content in your application materials.
Expedite Your Hiring
To better expedite your hiring, we recommend including contact information (name, email, phone number) for professional references in your application.
Required Documents
Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
US Passport and Valid VISA Stamp
Resume
Other Accepted Documents
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
You may submit your application package using one of the two methods identified below:
1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement number FEFX-25-20 12846181 1C. The complete application package must be submitted by 11:59 PM Eastern Time on 12/19/2025 to receive consideration.
Click Apply to access the online application.
You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to include in your application.
Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.
You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application.
It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
To verify or check on your application, log into your USAJOBS account. One logged in, the Welcome screen lists your applications, your application status, and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status.
Our Next Steps to Review Your Application and Keep You Informed
1. Application Review
Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
2. Keeping You Informed
If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
As your application moves through the hiring process, we'll send you updates and notifications via email.
Processing times may vary, but we'll do our best to keep you informed every step of the way.
Your Next Steps to Stay on Top of Your Application
1. Check Your Contact Information
If your contact information changes after the job announcement closes, let us know as soon as possible.
2. Ensure You Receive Updates
Double-check that your email address is accurate and that your inbox can receive messages from us,
Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.
3. Sign Up for Text Alerts
Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.
We're excited about your interest in this position and look forward to reviewing your application!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
