Clarification from the agency

Who May Apply: Applicants with SOFA Sponsorship only. This includes applicants with current Military Spouse Preference, Family member preference, and current CNIC employees within the Kanto region

• Researches library programming trends and implements these trends into the library programming schedule.
• Creates, plans, promotes and executes educational, cultural and recreational library programs/events that include the Annual Summer Reading Program, early literacy programs, STEM and STEAM programs, and activities for patrons of all ages and diverse backgrounds in accordance with DoD and Navy Library Standards.
• Coordinates with other MWR programmers to collaborate on program deliverables, identify target audiences, and ensure that program schedules align with other MWR and installation events.
• Creates after-action reports to evaluate program successes and identify program weaknesses.
• Adjusts program delivery models when weaknesses are identified.
• Assists the Library Director/Library Program Manager with the development and execution of an installation-specific library program marketing plan.
• Submits digital and print marketing requests to installation and/or regional marketing teams.
• Creates cultural, seasonal, and educational library program book displays.
• Completes and compiles weekly, monthly and quarterly program, facility and collection utilization reports.
• Conducts library tours and orientations.
• Promotes customer service awareness and demonstrates excellent customer service to all professional and patron contacts.
• Ensures programming spaces are cleaned and return to general usage areas after library programs are completed.
• Uses varied and advanced functions of databases, electronic resources and software applications to include Microsoft Applications, HQ approved Integrated Library Systems (ILS) / Library Management Systems (LMS) and other library program related technology applications.
• Compiles bibliographic and product data to order library collection and programming materials.
• Performs copy-cataloging by importing industry standard and DoD MWR Library Consortium approved bibliographic/product records.
• Modifies imported bibliographic/product records to match the items on hand.
• Repairs library materials that have minor damage by gluing spines, taping ripped pages, and cleaning audio-visual materials and equipment.
• Ensures collection materials are properly displayed with accurate spine labels and barcodes.
• Executes library collection weeding projects that are developed by library leadership.
• Responds to customer requests for information by providing library reference support.
• Processes Intra/Interlibrary loan requests.
• Evaluates circulation and technical service policies, procedures, and processes. and r Recommends improvements.
• Supports Library Recreation Assistants with Front Desk Operations so that Points of Service are staffed to fully support customer interactions.
• If the library program is in a collocated program area, the incumbent shall maintain a knowledge of other programs' points of service. This task ensures that patrons may receive assistance from all MWR front desk team members.
• Assists patrons with library equipment such as printers, copiers, computers, projectors, makerspace and gaming devices.
• Troubleshoots difficult technology issues for patrons related to library applications and hardware.
• Assists the library supervisor with monitoring library expenditures, account balances, and other financial records.
• Procures library program related items per DOD / DON policies, procedures, and guidelines.
• Ensures inventory control on all property pertinent to the operation of the library program and facility.
• Completes required military and library trainings on time.
• Mentors Library Assistants by serving as a staff trainer for virtual library resources' applications, Integrated Library Systems (ILS) / Library Management Systems (LMS) usage, customer service and front desk operations.
• May act as a building monitor to ensure that building safety requirements are up-to-date.

Conditions of employment

• Hours of work will vary as required by the needs of the program. Incumbent may be required to work early, late, and on weekends, with an alternating work schedule.
• Incumbent may be required to work outside in inclement weather for special events and programs.
• Must possess and maintain a valid and active U.S. driver’s license to drive a government vehicle in the performance of duties.
• Must be able to obtain and maintain a National Agency Check with Written Inquires (NACI), upon hiring and/or a Child Care National Agency Check with Inquires when there is regular contact with children under the age of 18.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possess the following:

• 1 year of specialized experience equivalent to GS4 or NF2. Specialized experience is experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position and that is typically in or related to the position to be filled. (OPM Minimum Qualification)
• Or 2 years of experience in a library operation or as an administrative assistant in an office setting.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement. Resumes will be rated based on the information provided to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.

- Your application will be screened for the following minimum qualifications:

• 1 year of specialized experience equivalent to GS4 or NF2. Specialized experience is experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position and that is typically in or related to the position to be filled. (OPM Minimum Qualification)
• OR 2 years of experience in a library operation or as an administrative assistant in an office setting.

• Education
• Knowledge of all aspects of library principles, concepts, methodology, operations, functions and management to perform the professional and administrative duties of the position.
• Knowledge of the online data bases searching and research techniques and capabilities of post-processing to meet user requirements.
• Knowledge of current trends in library programming and cultural zeitgeist concerning public interests and clubs.
• Ability to create, plan, and execute educational, cultural and recreational programs for all ages.
• Ability to work independently and as part of a team.
• Experience in dealing with customer service operations.