This position will be assigned to the JBSA Fort Sam Houston Human Resources Office. The incumbent may be required to work occasionally at the satellite offices located at JBSA Randolph and Lackland AFB.
This is a Regular Full-Time category position with guaranteed 40 hrs. per week. Employees appointed to a Regular category position are eligible for benefits.
This position will be assigned to the JBSA Fort Sam Houston Human Resources Office. The incumbent may be required to work occasionally at the satellite offices located at JBSA Randolph and Lackland AFB.
This is a Regular Full-Time category position with guaranteed 40 hrs. per week. Employees appointed to a Regular category position are eligible for benefits.
Depending on Experience. Internal NAF Pay Setting
Only internal candidates and MSP applicants will be reviewed/considered.
Assists in providing recruitment and placement service to NAF activities by procedurally processing a full range of personnel actions such as appointments, position and pay changes, transfers, and separations. Assignments become progressively more difficult until the full performance level is reached. Maintains electronic records, receives and processes requests to fill vacant positions, reviews selections for accuracy, and coordinates with supervisors during the hiring process. Checks for presence of necessary documents, for completion of all necessary items in each document, and for arrangement of necessary documents in proper sequence. Checks items of information for conformance to applicable laws, regulations, etc. Contacts appropriate sources to secure missing data or documents. Provides specific items of information to NAF employees regarding personnel matters including, but not limited to: insurance, retirement, 401(k), unemployment compensation, workers' compensation, and awards. Utilizes information found in commonly used regulations, instructions, or manuals. In-process new employees, providing an overview of employee benefits and assisting in the completion of employment documents. May maintain Official Personnel Folders, position control registers, office files, group insurance files, etc. May be responsible for processing security checks to include installation records checks, state criminal history repository checks, and Tier 1 background checks. Operates a computer remote terminal and word processing equipment. Computes service computation dates. Maintains control of within-grade increases to ensure due dates are met. Inputs personnel data into the automated NAF personnel data systems to process a variety of personnel actions. Prepares, in final form, the full range of personnel actions. May requisition forms and post changes to directives. Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12841174
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/30/2025
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
***APPLICANTS WHO MEET THE MINIMUM QUALIFICATIONS AS ADVERTISED FOR THE NF-03 LEVEL WILL BE REFERRED TO MANAGEMENT FIRST.****THIS IS A DEVELOPMENTAL POSITION HAVING KNOWN PROMOTION POTENTIAL TO HUMAN RESOURCES ASSISTANT, NF-0203-III, PG #70202 UPON COMPLETION OF TRAINING AND DEMONSTRATED KNOWLEDGE OF HR PRACTICES/PROCEDURES***
Qualifying Experience:
NF-02 Human Resources Assistant (OA):
Applicant must have experience in responsible clerical or office work of any kind in which the applicant demonstrated the ability to perform satisfactorily at the pay band level of the position. In addition, experience that requires the applicant to acquire and apply knowledge of the rules, regulations, procedures, and program requirements of one or more areas of a personnel system is required.
NF-03 Human Resources Assistant (OA):
Applicant must have progressively responsible experience in clerical or office work that provided a thorough knowledge of administrative principles and practices. Experience must have been sufficiently demanding to demonstrate ability to perform at this pay band level. Must have experience in processing a wide range of personnel actions.
Knowledge, Skills, and Abilities (KSAs):
Your qualifications will be evaluated on the bases of your level of knowledge, skills, abilities and/or competencies in the following areas:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 11/30/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
