About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the NAF Human Resources Office at Robins Air Force Base.
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the NAF Human Resources Office at Robins Air Force Base.
Please see the "Who May Apply" section under the Qualifications section.
Training and Development: Responsible for monitoring the NAF employee training program in accordance with Air Force standards as related to employee position requirements and Air Force policy requirements. Works with section supervisors to determine training needs. Coordinates, conducts or facilitates training sessions for NAF employees to ensure training standards are met. Tracks courses are required to maintain or comply with governing Air Force Policy and AFSVC training requirements for each facility. Ensures completion of training required for each facility and coordinates with appropriate training authorities to obtain training dates, materials, and instruction plans. Assesses the effectiveness of training standards within the program. Observes and reviews processes and performance in the workplace and adjusts training programs to address any performance shortcomings noted. Logs and tracks training requirements and training data for NAF workforce.
R&P: Utilizes automated recruitment tool. Builds and edits user accounts. Generates vacancies for job announcements. Enters applicable position and organizational data for vacancy. Creates job opportunity announcements. Verifies applicant eligibilities in accordance with applicable laws, policies, and procedures. Produces applicant lists for selecting official.
Position Management: Verifies signatures on position descriptions and the most up-to-date Standardized Position Descriptions and Position Guides are being used. Locates position descriptions in the library.
Clerical/Admin: Provides customer service assistance to customers. Makes copies, scans documents, uploads and files documents. Distributes copies of personnel actions. Provides general information regarding position vacancies, application procedures, etc. Operates a computer remote terminal and word processing equipment. Receives and checks documents for completion and accuracy in accordance with applicable laws and regulations. Contacts appropriate sources to secure missing data or documents. Elevates complex system issues to senior HR staff.
Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12832957
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/25/2025
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Experience performing clerical work and providing customer service to internal and external customers; applying rules, regulations, and procedures in accomplishment of clerical/administrative work; utilizing office automation software (MS Windows, MS Office, including PowerPoint, Word, Access, and Excel). Experience in the operational management of Morale and Welfare (MWR) programs. This experience must have included supervisory responsibility, (i.e., team leader level or higher of at least one functional area in MWR) sufficient to demonstrate skill and knowledge in such areas as team building, customer service, staff scheduling, financial management, and human resources. Ability to train or have experience which shows potential to train others. Ability to read, speak, and write English.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 11/25/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
