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Administrative Support Assistant (CYS) (Developmental) NF-02/03

Department of the Army
United States Army Installation Management Command
Child and Youth Services

Summary

This part-time position is with Child & Youth Services (CYS) at Fort McCoy, WI.

Eligible candidates that apply by Nov 20th may be sent first for consideration. Additional referrals will be sent at management's request.

CYS Regular and FLEX employees (working a minimum of 15 hours) will receive a 100% discount on childcare for their first child and 25% for each additional child.

Incentives and Bonuses

  • Incentives will not be paid.

Overview

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Accepting applications
Open & closing dates
11/07/2025 to 12/22/2025
Salary
$17.70 to - $21.56 per hour

The rate of pay for the NF-02 will be $17.70 to $20.00 per hour, the NF-03 will be $44,520 - $45,000 annually or $21.33 to $21.56 per hour.

Pay scale & grade
NF 2 - 3
Location
1 vacancy in the following location:
Fort McCoy, WI
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Part-time - This is a Regular Part-Time position with a minimum work week of 20 hours and eligible for benefits.
Service
Competitive
Promotion potential
3
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
C2SCNAFCY-25-12830845
Control number
849748300

This job is open to

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Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

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Duties

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  • Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
  • Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
  • Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
  • Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
  • Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one-year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Must be at least 18 years of age at the time of appointment.
  • Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required.
  • Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
  • Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.
  • May be subject to an irregular hours, evening and or weekends.
  • Travel to on and off post locations is required.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

Eligible candidates that apply by Nov 20th may be sent first for consideration. Additional referrals will be sent at management's request.

The original close date has been extended.

A qualified candidate must possess the following:

NF-02 Qualifications:

  • Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment.
  • Experience using office automation to prepare documents, manage files, and maintain records.
  • Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook).
NF-03 Qualifications:
  • Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.
  • Must possess experience demonstrating customer service and business communication skills.
  • Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.
  • Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook). Experience entering and maintaining information into automated databases.
  • At least 1 year experience equivalent to the next lower grade level NF-02.
Applicants who meet the NF-03 qualifications and provide resumes that reflect at least one (1) of the following best qualified criteria may be sent first for consideration. Additional certificates will be sent at management's request.
  1. One (1) Year of experience with DoD Child & Youth Services (CYS)
  2. Previous experience with Child and Youth Management System database (CYMS)
Referrals and selections can be made at either grade.

Education

This job does not have an education qualification requirement.

Additional information

Eligible candidates that apply by Nov 20th may be sent first for consideration. Additional referrals will be sent at management's request.

The original close date has been extended.

Area of Consideration

  • The Area of Consideration for this vacancy announcement is worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.)
Manual Application Option
  • If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
  • Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00PM CST on 12/22/2025 to ensure timely processing.
  • Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
PCS Costs
  • Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
Allowances and Differentials
  • This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.

Important Information Regarding Access to Certain Federal Facilities:

  • Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
Your Application may be Considered for Multiple Opportunities:
  • After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
  • This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.
Discover Your Path to Success Other:
  • This is a Regular Part-Time position with a minimum work week of 20 hours and eligible for benefits.
  • The rate of pay for the NF-02 will be $17.70 to $20.00 per hour, the NF-03 will be $44,520 - $45,000 annually or $21.33 to $21.56 per hour. Pay is pro-rated based on hours worked.
  • Must be available for duty Monday through Friday between 0615 - 1730. Schedule to be set upon hire.
  • This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review ItWe want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

  • Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
  • We will consider your responses to our application questionnaire.
  • If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:
  • NAF Preference 1 Spouse Employment Preference (SEP)
  • NAF Preference 2 Involuntarily Separated From the Military (ISMP)
  • NAF Priority Consideration 1 Business Based Action (BBA)
  • NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
  • NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)


Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

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