This position is located with Bonneville Power Administration(BPA), in the Power Account Services (PSS) organization of Northwest Requirements Marketing (PS), Power Services (P).
A successful candidate in the Supervisory Account Specialist position will serve as the Power Account Services Manager with responsibility for developing, implementing, and evaluating all programs and policies associated with the organization's long- and short-range strategic goals.
Summary
This position is located with Bonneville Power Administration(BPA), in the Power Account Services (PSS) organization of Northwest Requirements Marketing (PS), Power Services (P).
A successful candidate in the Supervisory Account Specialist position will serve as the Power Account Services Manager with responsibility for developing, implementing, and evaluating all programs and policies associated with the organization's long- and short-range strategic goals.
This announcement is open to active Bonneville Power Administration employees with competitive status, currently on a career or career-conditional appointment.
DOE/BPA employees participating in either the OPM (Fork in the Road) or DOE Deferred Resignation Program (DRP) are not eligible to apply for this announcement. DRP participants are not considered active DOE/BPA employees because they have agreed to separate from the agency.
This position serves as the Power Account Services Manager, responsible for administering BPA's long-term power contracts from development through implementation and upkeep. Directs development of data, analyses, and decision support to deliver on customer service objectives and resolve issues. Establishes organizational goals and objectives, leads workplan development, oversees deliverables, and monitors and evaluates performance of programs, projects and staff. As a second-level manager, oversees and directs both staff and subordinate managers, fulfilling broad range of supervisory and managerial duties such as assigning and delegating work, assuring cross-organizational alignment and prioritization, managing performance, developing staff, and shaping team dynamics. Represents interests and work products of organization internally and with external customers and stakeholders.
In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration.
When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully.
Key Requirements:
You must be a United States Citizen.
This employer participates in the e-Verify program.
Males must abide by Selective Service registration requirements.
You will be required to report in person to the official duty location.
Conditions of Employment:
Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually.
First time supervisors will be required to serve a 1 year probationary period.
Qualifications
SPECIALIZED EXPERIENCE REQUIREMENTS
A qualified candidate's resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-14) in the Federal service. Specialized experience for this position is defined as 1) experience leading, performing and coordinating customer-facing contracting or analytical work associated with power sales agreements (e.g. generation, distribution, transmission), and 2) facilitating decision-making using an organization's standard decision tools and processes and implementing those decisions once made.
"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.
CTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.
You must meet all qualifications and eligibility requirements by the closing date of this announcement.
Education
There are no specific education requirements or substitution of education for experience for this position.
BPA strives to ensure a safe and positive work environment.
We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the eligibility and qualification requirements above. Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process.
Minimum Qualifications: Once the application process is complete, the Human Resources Offices or Subject Matter Expert (SME) will review your two-page resume and supporting documentation to determine whether you meet the minimum job qualifications.
Selection will be based on skills and competencies, not educational credentials or self-reported experience.
Merit Promotion & VEOA Procedures: If you are minimally qualified for this job, your will be assessed and evaluated to determine if you are a best qualified candidate. Federal employees must meet time-in-grade requirements and current employees must have at least a fully successful or equivalent performance rating to receive consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics):
Customer Service
Leadership
Planning and Evaluating
Problem Solving
Strategic Thinking
Career Transition Assistance Programs: To receive selection priority for this position, you must: 1) meet the eligibility criteria; and 2) be rated "well-qualified", which is defined as having a score of 85 or better.
You must meet all qualifications and eligibility requirements by the closing date (11/19/2025) of this announcement.
Structured Resume Review: After it has been determined that you meet the minimum qualifications, Subject Matter Experts (SMEs) will review your two page resume to rate your technical qualifications for this position based on the required competencies. Scores from all reviewers will be compiled and factored into the overall evaluation. Your final score will reflect how well your qualifications and skills align with the position requirements. Additional documentation (e.g., cover letter, links embedded in your resume) may not be considered.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you MUSTprovide a complete application package which includes:
Your two (2) page RESUMEshowing all relevant work experience (paid and unpaid) including: duties performed; full name and address of each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
Cover Letter, optional, expressing additional information not covered in your resume.
Transcripts, if specific educational requirements are indicated in this job announcement. Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
Submit one or more of the following to support your eligibility(s) to apply to this job announcement:
SF-50, "Notification of Personnel Action" (current/former federal employees): Most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held.
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation,if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
If selected for the position you MUST submit: A copy of your most recent performance appraisal/evaluation and incentive awards, you received in the last 5 years. The assigned HR Specialist will verify review this documentation to ensure selectee has at least a satisfactory performance rating before setting the entrance on duty date. If you do not have your most recent performance appraisal/evaluation, you will be asked to submit a statement as to why it is not available.
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.
To begin the application process in USAJOBS, click the Apply Online button.
Answer the questions presented in the application and attach all required and supporting documentation.
You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date.
You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: https://login.usajobs.gov/Account/Login. This option will no longer be available once the announcement has closed.
To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://help.usajobs.gov/how-to/application/status.
If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://help.usajobs.gov/how-to
If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.
Bonneville Power Administration
P.O. Box 3621
Portland, OR 97208
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. The status of your application will be updated in USAJOBS as it is evaluated.
You can check the status by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application changes by logging into your USAJobs Account and editing the Notification Settings.
You will be contacted directly if an interview is required.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you MUSTprovide a complete application package which includes:
Your two (2) page RESUMEshowing all relevant work experience (paid and unpaid) including: duties performed; full name and address of each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
Cover Letter, optional, expressing additional information not covered in your resume.
Transcripts, if specific educational requirements are indicated in this job announcement. Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
Submit one or more of the following to support your eligibility(s) to apply to this job announcement:
SF-50, "Notification of Personnel Action" (current/former federal employees): Most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held.
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation,if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
If selected for the position you MUST submit: A copy of your most recent performance appraisal/evaluation and incentive awards, you received in the last 5 years. The assigned HR Specialist will verify review this documentation to ensure selectee has at least a satisfactory performance rating before setting the entrance on duty date. If you do not have your most recent performance appraisal/evaluation, you will be asked to submit a statement as to why it is not available.
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.
To begin the application process in USAJOBS, click the Apply Online button.
Answer the questions presented in the application and attach all required and supporting documentation.
You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date.
You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: https://login.usajobs.gov/Account/Login. This option will no longer be available once the announcement has closed.
To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://help.usajobs.gov/how-to/application/status.
If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://help.usajobs.gov/how-to
If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.
Bonneville Power Administration
P.O. Box 3621
Portland, OR 97208
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. The status of your application will be updated in USAJOBS as it is evaluated.
You can check the status by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application changes by logging into your USAJobs Account and editing the Notification Settings.
You will be contacted directly if an interview is required.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
