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Support Services Specialist

Department of Defense
Defense Logistics Agency
This job announcement has closed

Summary

See below for important information regarding this job.

Overview

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Reviewing applications
Open & closing dates
10/28/2025 to 11/09/2025
Salary
$61,111 to - $96,116 per year
Pay scale & grade
GS 9 - 11
Location
1 vacancy in the following location:
Santa Rita, GU
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent - Multiple Appointment Types
Work schedule
Full-time
Service
Competitive
Promotion potential
11
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
DLADist-26-12822526-MP
Control number
848990800

This job is open to

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Clarification from the agency

"Federal employee" means current and former permanent competitive service employees in the commuting area may apply. Veterans eligibilities include 30% or more Disabled Vet and Veterans Employment Opportunities Act (VEOA). Military Spouse Preference (MSP) eligibles, Retained Grade Preference (RGP) eligibles, and Military Reserve and National Guard Technician eligibles in the commuting area may apply.

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Duties

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  • If selected at the GS-09 level, duties will be performed in a developmental capacity
  • Incumbent manages, coordinates, and provides oversight in all support services which includes the Base Operating Support (BOS) Services, utilities, custodial, solid waste, grounds maintenance, environmental, fuel, and emergency services.
  • Prepares annual spend plans for support services and forecast Sustainment Restoration and Moderation (SRM) project funding requirements, identifies deficiencies, and provides solutions.
  • Coordinates Performance Assessment (PA) requests for minor construction and real property maintenance with the Real Property Program Manager at the Distribution Center (DC).
  • Evaluates and determines if contractor cost estimates are fair, reasonable, and in the best interest of the Government.
  • Develops statements of work for Sustainment Restoration and Maintenance (SRM) projects outlining project specifications, funding/approval of government cost estimates, and changes to design submittals.
  • Represents Distribution Guam Marianas (DDGM) in attending Work Induction Board (WIB) to discuss work requirements and to validate work inducted information is aligned to the scope of work.
  • Serves as the primary Accountable Receipts Official (ARO), responsible for the funding and subsequent quality control validation and certification of all invoices associated with services performed.
  • Manages the Government Purchase Card (GPC) program, assuring all purchases are made in accordance with regulations, policies, and procedures.

Requirements

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Conditions of employment

  • Must be a U.S. citizen
  • Tour of Duty: Set Schedule
  • Security Requirements: Non-Critical Sensitive with Secret Access
  • Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
  • Fair Labor Standards Act (FLSA): Non-Exempt
  • Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
  • Recruitment Incentives: Not Authorized
  • Bargaining Unit Status: No
  • Financial Disclosure Requirement: Required
  • This position and any future selections from this announcement may be used to fill various shifts located within DLA Distribution Guam in Santa Rita, Guam.
  • Subject to Overseas Rotation Agreement: Yes; Tour Length: 24 Months. (http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025v1230.pdf)

Qualifications

To qualify for a Support Services Specialist, your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-09 level, applicants must possess one year of specialized experience equivalent to the GS-07 level or equivalent under other pay systems in the Federal service, military, or private sector. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

  • GS-09:
    • Directs a variety of support services such as typing, mail processing, purchase of supplies and equipment.
    • Plans, schedules, and coordinates monthly preventative maintenance around facility.
    • Coordinates project planning and scheduling to minimize impact on facility performance.
    • Ensures compliance and audit readiness related to accountable property.
  • GS-11:
    • Studies, analyzes, or evaluates leading to the development or improvement of managerial or administrative policies, practices, and procedures.
    • Manages, coordinates, and provides oversight in all support services.
    • Develops comprehensive statements of work in support of sustainment and maintenance projects.
    • Serves as technical advisor and liaison representing the organization in matters relating to accountable property systems.
B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess:
  • GS-09: 2 full academic years of graduate level education or a master's or equivalent graduate degree in major study related to public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled.
  • GS-11: 3 full academic years of graduate level education or a Ph.D. or equivalent doctoral degree in major study related to public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled.
C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade level GS-09 and GS-11 and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-09 and GS-11.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

GUAM NON-FOREIGN OCONUS INFORMATION:
Cost of Living Allowance and Non-Foreign Post Differential may be authorized upon determination of eligibility. Please review the following link for additional information: https://www.opm.gov/policy-data-oversight/pay-leave/pay-systems/nonforeign-areas/.

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The assessments for this job will measure the following Competencies:

  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Reading
  • Teamwork

Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

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