Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. This vacancy is open to all United States Citizens

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Major Duties: Dental Assistants will assists the dentist in many aspects of direct patient care and performs other clinical and clerical functions independently of direct supervision.

Customer Service

• Shows courtesy, respect, and a positive attitude for patients, co-workers and the public
• Provides assistance to customers with questions or concerns, provides service recovery

Chairside Assisting

• Sets up operatory and/or surgery suite for planned dental procedure and cleans dental unit for timely turnover
• Passes instruments safely, accurately, and efficiently
• Keeps operative field clear of debris and retracts oral tissues effectively and comfortably
• Prepares dental medicaments and impression materials per manufacturer's instructions
• Accomplishes all intra-operative procedures within standard infection control protocols
• Assists in routine general dental procedures using concepts of four-handed dentistry
• Assists in specialized dental procedures, such as oral surgery, endodontics, periodontics, prosthodontics, implant placement and restoration
• Maintains both routine and specialty dental equipment per manufacturer instructions and dental service standards

Dental Imaging

• Exposes both standard and specialty dental imaging (i.e. TMJ, ceph, cone beam) in traditional and/or digital formats
• Modifies settings to achieve the images as requested by the provider
• Images are characterized by diagnostic quality, accurately oriented and exposed
• Dental imaging safety techniques are utilized, and retakes are minimized
• Imaging requests are accomplished within the desired time frame

Infection Control and Equipment Sterilization

• Demonstrates proper infection control procedures in setting up and cleaning operatories
• Disinfects oral appliances to prevent cross contamination
• Properly prepares instruments for transfer to SPD for sterilization
• Follows all Standard Operating Procedures for Reusable Medical Equipment
• Works closely with SPD to ensure availability of instruments so that clinical care is not delayed
• Demonstrates proper infection control procedures in exposing images

Clerical Functions

• Assists in filling gaps in the doctor's schedule due to late cancellations and failed appointments
• Initiates computerized progress note
• Assists dentist in charting findings and treatment plans in patient records

Information Management

• Maintains patient confidentiality per HIPAA with written and verbal information
• Follows computer security regulations

Patient Safety

• Modifies care as necessitated by patient's age and abilities (patient transfer and position)
• Provides accurate and understandable instructions to patients
• Participates in patient identification and time out per Joint Commission requirements
• Monitors patient condition during treatment, being alert for signs of physical distress

Employee Education

• Complies with Employee Education requirements
• Completes mandatory annual safety training sessions

Dental Laboratory Functions

• Pours impressions and prepares study models
• Makes final denture impression trays and prepares bite rims
• Fabricates athletic mouth guards and bleaching trays
• Performs other dental laboratory functions as time and skill levels allow

Direct Patient Care

• Monitors patient vital signs (BP, pulse, pulse oximeter) and condition during invasive treatment and during recovery period following procedure
• Applies topical anesthetic at the injection site
• Applies topical fluoride
• Makes impressions for diagnostic casts and preliminary impressions for prosthetic fabrication
• Removes plaque and soft debris from removable prostheses
• Provides patient preventative education and oral hygiene instruction
• Provides post-operative and other appropriate patient education

Work Schedule: Full time - 4 Days - 10 hour shifts 6:30 am - 5:00 pm
Compressed/Flexible:Available
Recruitment Incentive (Sign-on Bonus): Not authorized
Permanent Change of Station (Relocation Assistance): Not authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not available
Virtual: This is not a virtual position.
Permanent Change of Station (PCS): Not authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency. Dental assistants must be proficient in spoken and written English in accordance with VA policy.

Basic Experience and/or Education.

Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work,
OR
Education. Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA)
OR
Experience/Education Combination. Equivalent combinations of experience and education are qualifying.

Certification-Documentation Submitted. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field.

Provisions for Certification of Radiologic Competence-Documentation Submitted:

• Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc. OR,
• Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry OR,
• Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD).

***Certification in basic life support methods is highly desirable***.

Grandfathering Provision. All persons employed in Veterans Health Administration (VHA) in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series, and grade held, including certification. *Applies to current VHA employees only.

Such employees [ ] may be reassigned, promoted up to and including the full performance (journey) level, or [changed to lower grade] within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. Such employees [MUST] meet the (certification) requirement before they can be promoted to those higher grade levels.

Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.

Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.

If an employee who was retained [ ] under this provision leaves [the] occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Preferred experience: General Chairside Assisting (GC), Radiation Health and Safety (RHS), Infection Control (ICE)

Grade Determinations: Dental Assistant GS-6 (Full Performance Level)

Experience. At least 1 year of experience equivalent to the next lower grade level (GS-5) that demonstrates the core competencies described at that level which are;

1. Knowledge of anatomy and ability to evaluate diagnostic quality.
2. Broad knowledge of common medical emergencies and vital signs measurement..
3. Basic knowledge of instruments, materials, and standardized dental procedures.
4. Ability to learn and utilize software programs used within VHA.
5. Basic communication skills to provide patient instructions according to established protocol.

In addition, the candidate must demonstrate the following technical Knowledge, Skills, and Abilities (KSAs): (GS-6) that demonstrates the core competencies described at that :

1. Ability to identify normal oral anatomy.
2. Advanced knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic and periodontal care and procedures.
3. Ability to monitor and perform basic interpretation of vital signs.
4. Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to treating dentist.
5. Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats.
6. Ability to perform maintenance on dental equipment used for routine and specialty dentistry.
7. Ability to enter and retrieve data utilizing electronic dental records.8. Ability to perform dental assistant-appropriate laboratory procedures.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-6.

Physical Requirements: See VA Directive and Handbook 5019

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.