Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

• Receives and confirms room reservations by letter, telephone, email or personal contact.
• Registers and assigns rooms to guests, make sand issues room keys, and may escort guests to rooms as needed.
• Ensures that only authorized patrons use government-sponsored quarters.
• Calculates and posts charges to patrons' accounts and balances totals with control records.
• Accepts payment, makes change, and presents departing guests checkout statements.
• Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
• Maintains current checkout list.
• Maintains and sells sundry sales items to patrons.
• Ensures front desk area and lobby remains clean.
• Maintains the lost and found program.
• Performs other related duties as assigned.

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• Must meet the state and legal requirement for sale of alcoholic beverages (18 years old).
• This position is open to applicants on PCS orders to the UK (military or civilian), or who have a current UK Work Visa.
• This position requires Shift Work: evenings, nights, weekends and Holidays.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 01/20/2026

The area of consideration for this vacancy announcement:

• Citizens, permanent residents, and legal residents of the United States (US) who reside within the local commuting area (60-mile radius) of RAF Mildenhall, United Kingdom (UK), or will do so within the next 30 days.
• Permanent and legal residents of the US must be citizens of a NATO country, unless authorized to reside in the UK as a dependent of an employee who serves in support of the US Visiting Forces.
• Eligible applicants must possess a US-issued social security number and be able to provide documentation proving residency status in the UK.
• Applicants cannot be 'ordinarily resident'. A person is considered to be 'ordinarily resident' if they have resided in the United Kingdom (UK) for more than 366 days without an affiliation to the US Visiting Forces. Time spent in the UK as an employee, or dependent of an employee, of a US agency serving and supporting the US Visiting Forces (i.e., active duty military, federal civilian, AAFES, Red Cross, one of the contract universities, a military banking facility or federal credit union, or US government contractors) is not counted toward being 'ordinary resident'. In accordance with the Status of Forces Agreement between the US and the UK, British citizens may not apply for US NAF positions; however, they may be eligible to apply for local national positions on base.

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference

• Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service.
• Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers.
• Must be able to reads, speak, and write English.
• Must meet the state and legal requirement for sale of alcoholic beverages (18 years old).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.