About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Air Force Recreational Area, Fort Tuthill, Flagstaff.
Position subject to irregular tour of duty and may require rotating shifts including holidays, evenings and weekends.
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Air Force Recreational Area, Fort Tuthill, Flagstaff.
Position subject to irregular tour of duty and may require rotating shifts including holidays, evenings and weekends.
Please see the "Who May Apply" section under the Qualifications section.
As a working leader, performs the following duties: Distributes and balances workload among employees. Observes working
progress, production, and adherence to quality and safety standards. Instructs and trains new employees. Evaluates unresolved
employee complaints or operational issues to 2nd level supervisor. Provides input on performance progress, and disciplinary
problems. Receives and confirms room reservation by letter, telephone, email, or personal contact. Registers and assigns rooms to
guest, makes and issues room keys, and may escort guest to rooms as needed. Ensures that only authorized patrons use government
sponsored quarters. Calculates and posts charges to patron's accounts and balances total with control records. Accepts payment,
makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares and safeguards
cash receipts, prepares daily cashier's reports, daily activity report, and may prepare consolidated daily activity report. Maintains
current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all
times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property
management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of
maintenance problems reported by guests. Ensures front desk area and lobby remains clean. Process Night Audit procedures and
close credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority.
Performs various clerical and administrative support duties for Fort Tuthill Off Base Recreation Area. Maintains necessary
suspense control. Use MS Office software to produce a variety of documents correspondence, reports, and other materials.
Performs Records Custodian (RC) function for the work center. Assists in entering invoices into the NAF Resale Inventory System
(NAFRIS). Assist with cashier deposit reports and completing Consolidated Cost Center Reports. Assist in preparation and
consolidation of daily activity AF Fonn 1875s, deposits and reports. Assist with the initiation and completion of inputs into daily
1876s in the Services Agency Information System (SAIS). Assist in ensuring all information is accurate and timely. Assists with
payroll duties such as time keeper and makes inputs to SETS timesheets. Performs a variety of general office duties such as
receiving telephone calls and visitors, routing and filing correspondence, maintaining files, makes tentative appointments for
supervisor, and arranges staff meetings, as required. May brew and serve coffee beverages during set hours established. Ensures
coffee, beer and wine bar remains clean.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12816422
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/04/2025
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Applicant must be 19 years of age, have experience in general clerical or cashier work of any kind in which the applicant has
demonstrated ability to perfonn satisfactorily in handling multiple tasks and providing quality customer service. Experience must
have demonstrated the ability to solve common arithmetic problems, and to make change when receiving payment from customers.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 11/04/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
