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Business Operations Manager NF-04

Department of the Army
United States Army Installation Management Command
McCoy's - Fort McCoy, WI.
This job announcement has closed

Summary

This position is located at McCoy's, which includes Dining, Sports Bar, Bowling Center, Recreation and Leisure Activities and Conference and Catering Spaces. The McCoy's Team provides high-quality service and a place to unwind for the Ft. McCoy Community.

Incentives and Bonuses

  • Incentives may be paid.
  • Relocation incentive or bonus in the amount of up to $10,000.00 is authorized.
Announcement will a have a first cut office date of October 24, 2025.

Overview

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Reviewing applications
Open & closing dates
10/20/2025 to 10/31/2025
Salary
$52,205 to - $70,000 per year
Pay scale & grade
NF 4
Location
1 vacancy in the following location:
Fort McCoy, WI
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent - Position is eligible for leave accrual and benefits.
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
O2NAFDE-25-12817305
Control number
848422700

This job is open to

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Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

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  • Lead a team of business and recreation professionals. Monitors inventory, labor, supply cost, and equipment for the activity.
  • Responsible for internal control management by providing leadership, supervision, and guidance to ensure attainment of the established business performance objectives.
  • Directs, develops, and administers plans and procedures, and implements, enforces, and ensures compliance with regulations to provide business operations which meet the needs and interests of the assigned FMWI installation.
  • Coordinates with Business and Recreation Division Chief for program and funding guidance while preparing a NAF budget and business plan for the facility. Reviews financial reports, estimates projected costs, develops activity financial plan.
  • Creates marketing and advertising plans for facility. Create and advertise menu to assist catering and everyday operations. Scheduling catering and special events to include ordering product.
  • Conducts management review of patron programs to identify problems and initiate appropriate corrective measures. Responsible for overall facility and staff to include scheduling staff. Performs other duties as assigned.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position to include Supervisor of Minor checks.
  • A one-year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Successfully complete all required background checks to include a health screening. An annual health screening will be required throughout employment. All local background checks will be re-verified every 5 years.
  • Duties may involve working both indoors and outdoors.
  • Driver's license will be required if operating government vehicles.
  • Uniforms and name tags are provided and required.
  • Operation is 7 days a week, schedule will be based on the needs of the activity. Subject to an irregular tour of duty including early mornings, afternoons, evenings. Weekends and holidays are required.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following:

  • Knowledge of food and beverage management principles, practices, and techniques to provide support services to the organization.
  • Ability to analyze administrative/support practices and recommend improvements to procedures and policies.
  • Must have two years above high school level in business/management or actual food and beverage related work experience of at least two years in a business/management.
  • Must have strong written and oral communication skills, including comprehensive knowledge of standard office software programs, such as word processing, graphics, spreadsheets, etc.
In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified":
  • Minimum of one year work experience in Financial Management
  • Minimum of one year supervisory or leadership experience
  • Employee scheduling experience
  • Budget development experience
  • Experience in a Restaurant/Food Service or Bar

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration

  • This job is open to candidates Worldwide.
Manual Application Option
  • If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
  • Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than NOON (CST) on 10/31/2025 to ensure timely processing.
  • Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
PCS Costs
  • Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.
Allowances and Differentials
  • This job is part of a pay-banded system. Night Shift Differential and Sunday Premium are not authorized for this position.
  • Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.
Important Information Regarding Access to Certain Federal Facilities:
  • Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
Your Application may be Considered for Multiple Opportunities:
  • After you apply, your application remains valid for 90 and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
  • Announcement will a have a first cut office date of October 24, 2025, and applicants that submit a complete application packet prior to that date and found eligible may be given first consideration.
  • If you need assistance or have any questions with the application process, please contact our office at (502) 898-4333.
Discover Your Path to Success

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

  • Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
  • We will consider your responses to our application questionnaire.
  • If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:
  • NAF Priority Consideration 1 Business Based Action (BBA)
  • NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
  • NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)


Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

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