Clarification from the agency

1. Current, permanent employees of the Jesse Brown VA Medical Center, Chicago, IL, and its outreach facilities including CBOCs and VCS employees. 2. Current, permanent employees of the Veterans Health Administration Nationwide.

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Providing consulting and guidance to local leadership and C&P employees on all matters pertaining to the facility's C&P program including Healthcare Professionals' C&P, facility Scope of Practices, National and VISN Memorandums of Understanding, Veterans' Administration Memorandums, VHA requirements, Handbooks, Directives and Policies, TJC Standards, quality assurance assessments, and risk management and malpractice claim action evaluations.

Duties Include:

• Serves as the primary consultant for the facility's C&P program.
• Analyzes program audit results, interprets facility quarterly report card data, research provider credentialing requirements, identifies potential privileging issues, interprets and explains regulatory requirements, etc.
• Coordinates with Service Chiefs and service level administrative teams for annual Committee review of clinical privileges and scope of practice forms.
• Performs as the SME on topics to include credentialing of licensed independent practitioners (LIP) and Non-LIPs.
• Serves as liaison and partner with Human Resources service programs for issues to include onboarding, provider exit reviews and assessments, privileging actions, and guidance related to clinical performance concerns.
• Partners with the VAMC contracting office to ensure contracts for healthcare providers contains appropriate requirements and oversight related to C&P.
• Ensures quality assurance in the facility's C&P program.
• Validates processes that are working efficiently and identifies dysfunctional process issues.
• Assists with developing, coordinating and recommending changes for the improvement of workflow in program or section area.
• Performs reporting and data monitoring to include initial and ongoing credentials' training and education, Our Providers' database certifications, VetPro quarterly reports, etc.
• Serves as the administer of the National Practitioner Data Bank.
• Serves as the administrator for the Federation of Medical Boards.
• Serves as the administrator for the Our Providers Database.
• Serves as the direct technical and administrative supervisor to employees in the C&P Office.
• Performs other related duties within the C&P program.

Work Schedule: Monday through Friday, 8:00 AM to 4:30 PM.
Telework: AD-HOC
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Health System Specialist/PD99874S
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/27/2025.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Basic - Individual Occupational Requirement (IOR):

Experience - Positions above GS-5: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative areas such as budget, personnel, and procurement.

In addition to the basic requirement as stated above the following is the experience at the GS-12 grade levels.

Specialized Experience: One (1) full year of specialized experience that equipped the applicant with the particular knowledge, skill, and abilities to perform successfully the duties of the Health System Specialist (C&P) and is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization (GS-11). Examples of specialized experience include (but are not limited to): extensive experience and skill in in applying pertinent laws, regulations, policies and precedents, accreditation standards and guidelines related to a C&P program; extensive knowledge of medical specialties, medical terminology; skill in applying analytical and evaluative methods and techniques to issues or studies concerning the effectiveness of a C&P operation; skill in using software applications such as word processing and data bases and internet database applications for data entry, maintenance and data retrieval and analysis; and ability to communicate in writing to prepare emails, letters, reports and committee minutes.

Preferred Experience: Knowledge of VetPro, Medical Staff Affairs, and Credentialling and Privileging Policies.

There is no educational substitution for this position at the GS-12 grade level.

• Administration and Management
• Interpersonal Skills
• Leadership
• Quality Assurance
• Technical Competence

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is mostly sedentary. Occasionally, light physical effort may be required, such as that involved with walking, stair climbing, and carrying of light office items.

Working Environment: The work is performed in an office setting which requires normal safety precautions typical for offices and meeting rooms. The work area is adequately lighted, heated, and ventilated. The work may require travel.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.