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Motor Vehicle Dispatcher

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration
This job announcement has closed

Summary

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans.

NOTE: Effective 9/29/2025 all submitted applications must contain resumes limited to two-pages in length and anything longer is prohibited. Only the first two-pages will be considered for qualification purposes for this announcement.

Overview

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Reviewing applications
Open & closing dates
10/15/2025 to 10/29/2025
Salary
$47,018 to - $61,121 per year
Pay scale & grade
GS 6
Location
1 vacancy in the following location:
Milwaukee, WI
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
ML-12808759-25-AM
Control number
848145800

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Duties

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The Motor Vehicle Dispatcher is located in the Grounds and Transportation Section in the Facility Management Services at the Clement J. Zablocki VA Medical Center (ZAVMC), Milwaukee, WI. The primary purpose of this position is to provide a wide range of dispatch, logistical and administrative functions.

Major Duties:
-Assigns vehicles according to factors, such as length and purpose of trip, or passenger requirements, and preference of user. Issues keys, record sheets, and credentials to drivers.
-Records time of departure, destination, and expected time of return.
-Investigates overdue vehicles.
-Maintains a record of mileage.

Work Schedule: Full-time, Monday-Friday, 8 AM-4:30 PM and may be required to be present to provide off-hours support for snow removal and maintenance work, etc.; Alternate work schedule (AWS) available for qualified candidates (8-9 hour days, 1-9 hour day and 1 day off per pay period, a Tuesday, Wednesday or Thursday).

*Must possess & maintain a valid driver's license.

Position Description/PD#: Motor Vehicle Dispatcher/22077O

Physical Demands: The work is primarily sedentary but will also require the incumber to exert a higher level of physical effort to climb into trucks and vans to inspect and check mileages and condition. It occasionally requires carrying of light objects such as files, books and papers; some walking, standing and bending. Work requires extended periods of utmost concentration and attention to details. Work require snow shoveling as required. No special physical qualifications are required.

Working Conditions: Work is typically performed in an adequately lighted and climate-controlled office setting but there will be work outside to support vehicle maintenance and service and coordination in all types of weather and inside the maintenance shop where it can be noisy.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/29/2025.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5 or be a current GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have one full year of specialized experience related to the position. Examples of specialized experience would typically include, but are not limited to: familiar with all phases of motor pool operations, transportation programs and GSA practices, principals and techniques and be able to apply them effectively in the transportation environment; familiarity and knowledge of VA Motor Vehicular Operator regulations, state and motor vehicle laws, and GSA vehicle regulations; knowledge of operations of GSA, service organizations, or VA procurement for obtaining and returning various vehicles is essential to ensuring appropriate vehicles are maintained at each division; able to perform a variety of duties in connection with the day-to-day management of assigned vehicles. For example, making arrangements for vehicle use, verifying incoming invoices for payment, and calls vendors to discuss discrepancies; prepares accident reports based on information received from the customer; forwards and hands off information to next person or agency; maintains records on Government-owned vehicles to ensure that information pertaining to vehicle identification tags, field assignment or termination is correct; ability to schedule, manage, coordinate and control over 80 leased and VA-owned vehicles; knowledge of computers and ability to utilize various software programs, setup databases and spreadsheets' provides subject-matter assistance in the development of automated transportation procedures for these clerical operations; ability to communicate verbally and in writing with professional staff, state and federal employees, top management, outside contractors, and vendors; and knowledge and ability to work with a number of tasks, ongoing trips and requests at the same time, creating a variety, volume, and kind of work that fluctuates with the ever-changing health care system programs.
You will be rated on the following Competencies for this position:
  • Drive Safely
  • Interpret Instructions, Specifications (mobile equipment operations)
  • Motor Vehicles
  • Operate Safely (Non-Motor Vehicle)
  • Reliability And Dependability
  • Work Practices
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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