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Tournament and Pro Shop Supervisor

Department of the Air Force
Air Education and Training Command
502d Force Support Squadron
This job announcement has closed

Summary

This position will be assigned to the JBSA Golf Course at Fort Sam Houston, located in San Antonio, TX.

This is a Regular Part Time position with guaranteed 20 work hrs./wk., may work up to 40 hrs./wk. Employees appointed to a regular position are eligible for benefits.

Overview

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Reviewing applications
Open & closing dates
10/15/2025 to 10/21/2025
Salary
$18.27 to - $22.50 per hour

Depending on experience. Internal NAF pay settings apply.

Pay scale & grade
NF 3
Location
Few vacancies in the following location:
Fort Sam Houston, TX
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Part-time - Guaranteed 20 hrs/wk. May work up to 40 hrs/wk. Scheduled as needed.
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
25-9PFSW993262
Control number
848092000

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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Responsible for efficient operation of the golf course pro shop, driving range, cart rental, club storage, handicap system and golf instruction activities. Supervises Golf pro shop staff members, cart runners and contract professionals. Provides patron guidance for selection of golf equipment and merchandise, and trains pro shop staff to do the same. Recommends appropriate level of golf instruction to interested patrons and recruits and makes recommendations for hiring contract professional teachers. Recommends programs to develop and patron interest in scheduled golf events and tournaments. Schedules tee times, golf clinics, lessons and tournaments. Works with tournament POC from initial contact to tournament completion, assisting in all areas. Coordinates all requirements for Food and Beverage with Snack Bar, supplying the final customer count 48 hours prior to tournament. Assists patrons with golf club rental, assigns golf carts, sells pro-shop merchandise, processes patron special orders, and informally demonstrates equipment usage. Establishes inventory levels for pro shop, accomplishes an annual purchasing plan, and places orders as needed. Monitors all items to prevent overstocking and develops suggested plans for reducing stock when necessary. Explains course safety rules and regulations to patrons. Receives and logs merchandise and creates merchandise displays. Ensures all sales, fees and charges are rung up on the cash register. Responsible for maintaining the pro shop in a neat, clean and orderly condition. Ensures only authorized patrons use golf course and facilities. Ensures carts are well maintained and available for golfers both for daily use and for tournaments. Responsible for appearance and functionality of driving range, and ensuring balls are stocked, the area is clean, the ball dispensing machine is serviceable, and balls are picked up at least twice a day. Collects income for club storage and handicap system and makes sure they are meeting the patron needs. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12814484

Requirements

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Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
  • This position requires the incumbent to have resided in the United States for 3 years and reside in the commuting area of the vacancy location.
  • This position has physical requirement which require the incumbent to complete a favorable pre-employment physical. Be able to lift and carry objects weighing up to 50lbs.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/21/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have experience, which provides a basic knowledge and understanding of golf course operations including the rules of golf, equipment sale and repair, tournament organization and handicapping. Must have experience in retail golf operations and must have training in golf fitting. Must have experience in the receipt, disbursement, examination, deposit or other processing of cash or cash substitute items when this includes (l) direct handling of cash items, and (2) use of cash accountability control methods. Experience in basic supply/inventory techniques is desirable. Must possess skill in dealing with the public.

Knowledge, Skills and Abilities (KSA's):
1. Must have ability to read, write, and speak English.
2. Must have ability to communicate both orally and in writing.

**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s).

**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
  • Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

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