Videos

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-3. At the GS-2 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-3. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds.

The primary purpose of this position is to deliver a broad array of health care services throughout the medical center and it's various locations that provide patient care, i.e., living centers, etc. duties will include, but may not be limited to the following:

• Provides holistic in-patient care in a manner conducive to the comfort and safety of those in the facility hospital units, living centers, and/or household.
• Assists as needed with activities of daily living and range of personal care such as bathing, toileting, hair/nail care, dressing in personal clothing while maintaining privacy and dignity of patient.
• Assists as needed with eating, drinking, positioning/turning, ambulating, transferring, and escorting inpatients/residents.
• Maintains general cleanliness of the inpatient/resident environment, including emptying and cleaning urinals, bed pans, GU bags and suction bottles, and disposing dirty linen and disposable briefs; assists with laundering/distributing personal clothing; and distributes canteen books and incidentals.
• Performs a range of clinical support services. Takes, monitors, and documents resident weight/height; collects urine, stool, sputum, and other specimens for laboratory analysis; measures/documents fluid intake/output, monitors oxygen flow, observe/report changes in resident physical condition, pain levels, and/or behavioral changes, etc.
• Performs discharge bed cleaning duties due to patient inter ward transfers, deaths, and discharges; carries out regular scheduled deep cleaning of beds.
• Engages in dialogue and uses multiple media avenues to promote meaningful use of time and participation in leisure activities.
• Assists with inventory management and ordering of supplies, placing stock as provided in appropriate storage areas, rotating stock on shelves, replenishing, and removing/replacing outdates items.
• Performs other duties as assigned.

Work Schedule: Please choose your preferred schedule (may choose more than one)
Monday-Friday, 7:00am - 3:30pm with every other or third weekend. May include holidays if needed.
Monday-Friday, 10:00am - 6:30pm with every other or third weekend. May include holidays if needed.

Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not Approved

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

For this Health Aid GS-2 position, applicant(s) must meet at least one of the following minimum qualification requirements:

A. A least Three months of general experience in (l) Any type of work that demonstrates your ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. (Refer to the duties section of this announcement for detailed related general experience information) OR
B. Successfully completed high school or the equivalent. NOTE: Education cannot be credited without documentation. Provide documentation/proof that you have met the applicable educational provision, i.e., Transcript, or statement from the institution's registrar or appropriate official, or the equivalent, i.e., copy of diploma, GED certification, etc.

For this Health Aid GS-3 position, applicant(s) meet at least one of the following minimum qualification requirements.

A. At least Six months of general experience in (l) Any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. (Refer to the duties section of this announcement for detailed general experience information) OR
B. Successfully completed one full year of education above high school that included study in medical, health, or related fields. (NOTE: Education cannot be credited without documentation. Transcript Required (unofficial or official) OR
C. Equivalent combination of successfully completed general experience and post high-school education in excess of 6 months. (Transcript required)

AND
ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Attention to Detail
• Interpersonal Skills
• Patient Care

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: The work requires long periods of standing, with minor bending, lifting, and pushing. The work may include carrying different sizes and weights of items; and requires agility and dexterity to handle papers, books, charts, boxes of copier paper, and medical supplies. Care duties are performed in an inpatient-resident-centered environment requiring normal safety precautions. Due to the essential functions of the job, the employee may be exposed to infectious waste, disease, odors, and other situations associated with health care, including but not limited to, HIV/AIDS, Hepatitis B, MRSA, and VRE. Universal precautions are always followed. While completing kitchen duties, may be exposed to temperatures of refrigerators/freezers and ovens, as well as wet floors.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Candidates who apply under All U.S. Citizens announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

• Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
• Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
• Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
• Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category (except when the position being filled is scientific or professional at the GS-09 grade level or higher).

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.