Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

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• Performs a variety of general office duties. Receives telephone calls, greets children/youth, parents and visitors, maintains front desk registry sheets and electronic tablet devices for all patrons and visitors, enrolls children into the Youth and/or School Age Care programs using Child Youth Program Business Management System (CYPBMS), determines appropriate fees to charge patrons based upon the published schedule.
• Establishes, updates, and maintains office records of various types that may be needed or will assist in the efficient operation of the office.
• Usage of the Closed-Circuit TV (CCTV) system and 24 access will be required for the safety of the facility. Maintains an accurate count of children, youth, and teens in attendance.
• Prepares and submits daily financial documentation, i.e. Consolidated/Cashier's Reports (AF Form 1876) to the NAF Accounting Office ensuring transaction accuracy.
• Monitors, reviews, and maintains Child Youth Program Business Management System (CYPBMS) for accuracy, with patrons' payments, family files, and reports.
• Report delinquent accounts and memberships.
• Assist in investigating billing discrepancies and recommend corrective action.
• Establishes and maintains practices, procedures, and databases that ensure maximum enrollment via military childcare (MCC) in center-based programs and tracks waiting list demographics and statistics.
• Prepares and maintains time and attendance records in Services Employee Services Employee Timekeeping System (SETS) in accordance with established procedures and performs other duties as assigned.

Conditions of employment

• This position requires satisfactory completion of pre-employment checks in accordance with Air Force and DoD policy, and a Child Care Tier 1 background investigation.
• This is a drug testing designated position, Incumbent is subject to random testing for drug use.
• This incumbent must possess a valid state driver's license and requires a good driving record.
• This position requires uncommon tour of duty, which may require nights, weekends and holidays.
• This position requires the incumbent to be able to obtain, maintain, and provide evidence of current immunizations this includes annual influenza vaccinations and be free of all communicable diseases.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/20/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

• Must be at least 18 yrs. of age.
• Knowledge and or experience of the substantive programs of the organization as they relate to administrative and clerical support functions.
• Experience of clerical practices and office routines to coordinate the work of the office.
• Ability to apply practical knowledge of youth program planning concepts, principles, and methodology; to include youth activities regulatory requirements, policies and practices.
• Ability to manage financial and physical resources of youth programs and in effectively organizing and utilizing available resources within the program framework.
• Ability to communicate effectively orally and in writing, and maintain good working relationships with coworkers, supervisors, children and their parents.
• Skill to use a variety of standard office automation software (e.g. Microsoft Office) to accomplish various office support functions, such as email, word processing, database input, spreadsheets, graphics, reports, etc.; including ability to use agency unique software programs.
• Must have a valid driver's license and good driving record.
• Must satisfactorily complete a National Agency Check with Inquiries (NACI).
• Must satisfactorily complete an Installation Records Check Installation Records Check (IRC) and a State Criminal History Repository Check (SCHRC).
• Must be able to work an uncommon tour of duty.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.