Clarification from the agency

Public

• Identifies installation needs and concerns and presents plans, recommendation and assistance to influence readiness and retention issues. Keeps abreast of DOD, DON and CNIC policies and can interpret/articulate their meaning, priorities and intent.
• Ensures all DOD, DON and other Navy chain of command policies and procedures are implemented and that CNIC Family Readiness Program standards are successfully achieved or, take corrective action to ensure that the FFSC is accredited within the prescribed time frame.
• Maintains close and continuous contact with leadership, first responders and supporting organizations (Medical Treatment Facilities, Law Enforcement, Legal, Chaplain, MWR, American Red Cross) to leverage programs and services effectively.
• Keeps the Regional Program Manager (RPM) and installation leadership informed of issues, problems, and trends in FFSC services that are unique or problematic that exceeds the capabilities of the Center.
• Serves as the principal advisor to the Installation Commanding Officer (CO) on FFSC related program delivery. Assists commanders in preventing, identifying and addressing family readiness challenges in order to retain unit cohesion, operational and family readiness.
• Monitors enterprise or locally developed performance metrics and make recommendations regarding continued use/enhancement/reduction of programs, personnel, and materiel and facility footprint.
• Supports command and regional efforts to maximize cooperation, planning and information sharing including other service branches, federal, state and local government agencies, and private sector entities. May represent the command at meetings consisting of stakeholders to discuss, present and/or inform as appropriate.
• Develops, plans and directs uses of appropriated and non-approrpiated fund resources to ensure delivery of programs and services provided by the installation. This includes developing and coordinating facility, technology, manpower and equipment planning to ensure expeditious improvement/replacement. This includes identifying current and future requirements that is deemed essential for FFSC program delivery.
• Manages allotted resources to achieve annual budget plans in accordance with chain of command guidance. Plans, organizes, directs, supervises, and evaluates all Center programs and services.
• Establishes internal control mechanisms that support the monitoring of resources and supports program objectives efficiently and effectively. Applies various techniques ensure audit readiness of all resources and applies oversight using various performances metrics and techniques.
• Develops plans for facility improvement and equipment improvement/replacement required to perform services made available. Documents, reports, conducts and analyzes formal and informal needs assessment results to ensure availability of long-term proactive programs and services.
• Establishes and maintains an informal network with on- and off-base human service agencies to establish and deliver services and to promote FFSC activities and services. Ensures all reporting requirements are complete, accurate, and submitted in a timely manner to the requesting entity as appropriate. Prepares periodic reports and presentations to provides the community with an updated status of programs/activities.
• Supervises civilian, military, and volunteer staff assigned to the FFSC. Organizes, sets, and monitors workflow of the center. When contractor personnel are present, may be the Contractor Officer Representative (COR) who is engaged with reporting performance to the contracting officer.
• Ensures staff members have the opportunity to obtain/retain special licensing and other training to be eligible to perform their duties.
• Provides technical and administrative supervision to military and federal civilian personnel assigned to the FFSC.
• Ensures FFSC compliance with all safety and safety training policies and regulations.
• Identifies employee training and development needs and provides or arranges training priorities. Applies sound position management principles to ensure efficient operation and minimal gaps in coverage.
• Serve as Technical Assistant (TA) for the Contracting Officer's Representative (COR) when contractor employees are assigned as members of the FFSC staff. Responsible for completing COR training and understanding the proper relationship between Government employees and Contract employees. As TA is responsible for monitoring, inspecting, and accepting the contractor' s work and performance, alerting the FFSP RPM and the COR of issues related to behavior or performance, and as requested, participates in the quality assurance surveillance plans confirming satisfactory performance and timely delivery of contractor provided services. In instances of non-compliance, works through the RPM and the COR to develop and monitor surveillance plan to correct discrepancies.

Conditions of employment

• Must be able to obtain and maintain a Secret Security Clearance.
• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must have or be able to obtain and maintain a current driver's license.
• This position is emergency-essential (E-E). In the event of a crisis situation, must continue to perform the E-E duties until relieved by proper authority. The incumbent or the designated alternate may be required to take part in readiness exercises.
• This position cannot be vacated during a national emergency or mobilization without seriously impairing the capability of the organization to function effectively; therefore, the position is designated "key."
• Frequent travel of 50% may be required by military and or commercial conveyance in the performance of official duties. Travel to geographically isolated and remote locations for extended periods of time may be required.
• May be required to man Emergency Operation Center or Family Assistance Center, and may be on a twenty-four hour, seven-day week, on-call status.

Qualifications

• Bachelor's degree or higher level education in behavioral, social sciences, education, business/public administration, or related discipline that furnished the applicant with the knowledge and skills required and ability to perform the type of work required for the position
• Familiarity with how complex organizations function, varied missions and lifestyles and the psychological and socio-economic factors affecting performance, attitudes, and morale of individuals and families within the military community.
• Federal, state and municipal laws, programs, policies, and directives related to family readiness. Knowledge of contemporary social principles, practices, and research methodologies. Knowledge of directives, policies, and programs; specifically, privacy act, confidentiality, FAP, maintenance of records, criminal history background checks, and other administrative program requirements. Familiarity with military organizations is preferred.
• Development, procurement, award, and administration of contracts, involving both APF and NAF funds.
• Social science research methodology, strategies, sampling, techniques, and research report preparation. Ability to apply this knowledge in preparing local needs assessments to meet military and community needs.
• Organizational development and management techniques required to direct complex, simultaneous programs of the FFSC.
• Communicating verbally and in writing; ability to create professional papers and documents based upon sound empirical research.
• Ability to supervise; knowledge of EEO and Safety policies and principles.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement. Resumes will be rated based on the information provided to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.