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SURVIVOR OUTREACH SERVICES COORDINATOR (TITLE 32)

Department of the Army
Army National Guard Units
G1-SSS
This job announcement has closed

Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a SURVIVOR OUTREACH SERVICES COORDINATOR (TITLE 32), Position Description Number D2019000 and is part of the NC G1, National Guard (G1-SSS / MD 1325-920).

POSITION MAY BE SUBJECT TO WORK WEEKENDS, TRAVEL AND ON CALL DUTIES.

Overview

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Reviewing applications
Open & closing dates
09/29/2025 to 10/28/2025
Salary
$77,210 to - $100,369 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
Raleigh, NC
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Multiple - INDEFINITE. Selectee may be terminated upon receipt of a 30 day notice. TEMP PROMOTION (TP) may be terminated without prior notification. INDEFINITE or TP may be converted to permanent promotion, upon permanent funding of position.
Work schedule
Full-time
Service
Excepted
Promotion potential
11
Supervisory status
No
Security clearance
Secret
Drug test
No
Financial disclosure
No
Bargaining unit status
No
Announcement number
NC-12803627-AR-25-210
Control number
846629600

This job is open to

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Clarification from the agency

The area of consideration for this position is CAT 1 (Areas 1-3) (NCARNG). Applications will only be accepted from current military members of the North Carolina Army National Guard.

Duties

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As a SURIVIOR OUTREACH SERVICES COORDINATOR, GS-0301-11, you will provide support services to survivors of Soldiers who have fallen in combat as well as support to the survivors of all Soldiers who have passed while on duty; provide short term and long-term case management, (network of providers); benefits counseling; financial planning; legal assistance; personalized, integrated web-based support; one-stop service provider; service delivery based on specific individual needs; support as long as the family member wants/needs support; coordinator will provide awareness education to the military community about the needs of survivors and maintain linkage between survivor and the Army; program effectiveness significantly impacts force readiness and the quality of life for military beneficiaries; perform under the supervision of their perspective state G-1, The Army National Guard Family Morale Welfare/Recreation Command; ARNG sets the overall objectives and resources available; collaborate in developing deadlines, approaches to unusual/ particularly sensitive problems; responsible for coordinating recommendations, actions with counterparts in higher/lower echelons within Army, Department of Defense, Department of Veteran Affairs, other federal agencies, state and local government officials, representatives of private industry contractors; recommendations/conclusions presented by the employee are reviewed only for compatibility with policy objectives, program goals and are normally accepted without significant change; coordinate/ maintain professional standards of service and ensures that SOS program functions are carried out in accordance with governing laws, policies, regulations, professional standards of service; conduct research on emerging service configurations and service delivery methods; develop working relationships with a broad range of Department of Defense agencies, the Veterans Administration, Veteran Service Organizations, community and service organizations; identify needs of survivors of fallen soldiers while brokering resources to meet their needs; plan for and effectively uses fiscal resources allocated to the SOS program; in the absence of a state Casualty Manager, be assigned as the states Supervisory Casualty Operations Manager.


POSITION MAY BE SUBJECT TO WORK WEEKENDS, TRAVEL AND ON CALL DUTIES.

Requirements

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Conditions of employment

  • NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
  • This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
  • Selectee will be required to wear the military uniform.
  • Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
  • Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • Participation in direct deposit is mandatory.
  • You may be required to successfully complete a 1- or 2- year probation/trail period to assess performance, conduct, agency needs, public interest, and efficiency. Employment ends unless certified in writing that it advances the agencies interest.

Qualifications

Military Grades: Enlisted (E7 to E9), Warrant Officer (WO1 to CW4), or Officer (1LT to CPT)

Minimum Requirements: Experience, education, or training which provided a general knowledge of principles of organization, management, and administration. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE: Must have at least 24 months experience, education or training in program or managerial experience in a type of work or a combination of functions directly related to the position to be filled or in comparable work or functions. Experience developing and recommending policy; organizing and carrying out specific programs, evaluating and recommending changes in methods of operations. Experience in supervisory, staff or technical work which included study, analysis or evaluation leading to the development or improvement of managerial or administrative policies, practices and procedures. Experience preparing written communications and oral presentations.

Education

You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

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