Clarification from the agency

This public notice is issued under Direct Hire Authority (DHA) to recruit talent to occupations for which there is a severe shortage of candidates or a critical hiring need. This means that we can hire any qualified candidate from this notice. About this DHA notice: -Current civil service employees will receive new appointments if selected under this DHA. -For information on DHA, please visit https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/

Fraud Program Operations Strategy and Administration

• Serves as an authoritative principal identity fraud operations expert administering assigned fraud program segment operations involving and addressing identity fraud detection, analytics, investigations,redress, and related functions.
• Develops or coordinates with the supervisor and/or peers on fraud program segment plans, strategy, and guidelines (e.g., policy, standards, SOPs) to support and align with organizational missions and objectives.
• Analyzes identity fraud risk and develops and coordinates mitigation practices with program, program office, and partner agency personnel to improve the resilience and effectiveness of the program to identify fraud and investigate in a timely and efficient manner.
• Reviews fraud investigation and redress documentation to identify opportunities to optimize existing processes and develop new process documentation as needed.
• Analyzes data, facts, statistical evidence, and other information to conduct and/or support fraud investigations, redress, and trend analysis.

Systems Integration

• Performs comprehensive needs analyses to define opportunities for new or improved identity fraud solutions (i.e., IT software, applications, programs, and/or services).
• Reviews the implementation of product enhancements, improvements, vendor implementations, and other changes to assess vulnerability to identity fraud and makes recommendations for improvements to program products and services as well as the fraud program segment to facilitate identity fraud detection, mitigation, investigation, and redress processes, practices, and procedures.
• Contributes strategic systems integration subject-matter expertise and guidance to the identification, analysis, and resolution of conceptual, technical, investigative, and performance issues related to fraud within systems integration projects and associated operational activities. Coordinates cross-functional efforts to enhance fraud detection and mitigation capabilities.
• Compiles fraud investigation data, redress results, and analytics systems integration resource requirements. Ensures customer systems integration needs related to fraud operations are met in a timely manner and
  consistent with relevant guidelines (e.g., laws, regulations, policy, standards).

Program and Interagency Communications and Coordination

• Provides subject-matter expertise, gathers input, and contributes to or conducts and oversees cross-functional collaboration and coordination of strategic planning and implementation efforts related to the integration of fraud prevention and detection activities.
• Ensures operational continuity and facilitates sustainment and scaling of fraud program segment operations to meet growing demand and mitigate elevated threat levels.
• Partners with cross-functional teams to understand their objectives and ensure fraud-related considerations are integrated into broader program office and agency partner planning and implementation efforts. Serves as a collaborative liaison establishing and maintaining mutual understanding and cooperation and representing the fraud segment’s perspective while promoting shared accountability. Works jointly with teams to identify key performance metrics related to fraud and other mission areas, coordinating measurement and tracking efforts to support data-driven decision-making across the employing and in partner agency organizations.

Conditions of employment

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility requirements within 30 days of the closing date.
• Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

Qualifications

For each job on your resume, provide:

• the exact dates you held  each job (from month/year to month/year)
• number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here. 

The GS-15salary range starts at $146,481 per year.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.  

To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service. 

Applicants applying for the GS 15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS 14 level in the Federal service as described below:

IT Specialist competency requirements:

• Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
• Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
• Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
• Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.

To qualify, you must have one (1) year of specialized experience. Specialized experience is defined as:

• Experience providing advice and recommendations to various internal and external stakeholders, staff, and other personnel regarding measures to detect and mitigate identity fraud for a security program segment and make rapid operational decisions by allocating resources, and adapting plans in response to changing fraud threats, responses, and prevention;
• Experience advising and recommending on identity fraud investigative and redress procedures and operational practices to fraud team members, cross-functional teams, and/or other program personnel;
• Experience researching, designing, implementing, and integrating support for new and emerging technologies associated with identity fraud detection, mitigation, investigation, and redress for identity verification, authentication, and systems access management products and services;
• Experience facilitating data sharing across cross-functional teams to improve collective productivity and enable faster, more effective detection of fraud threats and respond appropriately.

Candidates should be committed to improving the efficiency of the federal government, passionate about the ideas of our American republic, and committed to upholding the rule of law and the United States Constitution. The following four (4) short free-response questions are optional:

1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the federal government? Provide a concrete example from professional, academic, or personal experience.
2. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
3. How would you help advance the President’s Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired.
4. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applications will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Applications will not be rated or ranked. Veterans’ Preference does not apply to the direct hire recruitment procedures.

You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired. 

ICTAP/CTAP Candidates: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found “well-qualified" for this vacancy. In addition to meeting the basic qualifications stated in the qualification section of this announcement, well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting at least 51% or more of the competencies/KSA’s listed below (i.e. 3 out of 5, or 4 out of 6, or 5 out of 8, etc.) 

1. Applying of advanced IT security and cybersecurity theories, concepts, principles, practices, and emerging issues related to digital identity fraud detection, mitigation, and other operations including investigation and redress, particularly within privacy-preserving, high-assurance authentication environments (e.g., Login.gov).

2. Applying of fraud analytics, digital forensics, behavioral modeling, and privacy-by-design principles applied to identity verification and access management systems and related comprehensive understanding of applicable federal standards (e.g., NIST SP 800-63 Digital Identity Guidelines, Federal Information Security Modernization Act, Federal Risk and Authorization Management Program), interagency data-sharing policies, and legal and regulatory frameworks related to privacy, redress, and digital identity management sufficient to develop new, privacy preserving identity fraud detection, mitigation, investigation, and redress principles and concepts.

3. Serving as a principal expert and consultant to top agency management officials to advise on integrating agency-level and/or interagency anti-fraud programs and initiatives with other agency-level programs of equivalent scope and complexity

4. Developing and implementing novel anti-fraud concepts and operational procedures and lead analyses and refinements of investigative and redress operational protocols; and shape strategic direction and operational practices for a broad, sensitive federal government identity system.

5. Advising other IT experts, authorities, and executive and other management and staff officials throughout the agency and/or in partner agencies on a variety of critical and other situations, problems, and issues that involve identity fraud detection, mitigation, and redress techniques.