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Benefits Administrator (NAF Employee Benefits) NF-05

Department of the Army
Army Installation Management Command
IMCOM HQ G9 NAF Employee Benefits Division
This job announcement has closed

Summary

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.

Overview

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Reviewing applications
Open & closing dates
09/19/2025 to 09/26/2025
Salary
$90,025 to - $120,000 per year
Pay scale & grade
NF 5
Location
1 vacancy in the following location:
Fort Sam Houston, TX
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
NENAFCC12804897
Control number
846497700

Duties

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Serves as Benefits Administrator with experience in system administration for all automated systems in support of the US Army NAF Employee Benefits Program, and web information for the Army NAF Benefits Programs. Represents the NAF Employee Benefits Office on Benefits Systems to eligible employees, participants, Human Resources Offices, Department of Army personnel policy office, agency information management office, and others. Responsible for the functionality of the Employee Benefits systems.

Responsible for the developing system data imports and exports between Benefits Workstation and benefit contractor systems, as well as NAF payroll and personnel systems. Responsible for the functionality of the web-based access to benefits systems.

Represents the Benefits Office to the system vendor to support and maintain the system, resolve system processing errors, and develop system rules and routines which are the basis for the performance of benefit calculations and other functions. Responsible for the system security, as prescribed by Department of Army and Department of Defense System Certification criteria. Applies and interprets statutory and regulatory provisions to ensure system compliance. Drafts system instructions and provides technical support to users. Assist with correspondence reviews, invoices, memoranda, standard operating procedures, and improving process development. Develops benchmarks for program operations. Performs evaluative analysis of expenditures and tracks purchase requests. Consolidates program request research records, reviews reports, financial statements, regulations, and directives to gather data. Analyzes mission, organization, work processes, methods, procedures, etc. to recommend improvement in current practices. Responsible for daily data input, prepares reports and provides input, advice and guidance to ensure proper internal control procedures and proper financial reporting procedures IAW applicable regulations and local policies.

Provides guidance and advice to program managers. Provides assistance in instituting proper internal control procedures and proper financial reporting procedures in accordance with applicable regulations and local policies. Maintains data budget procedures as required and assist in supply support for services and programs are following guidelines and SOP's. Develops operating procedures, conducts needs assessment, identifies deficiencies and initiates corrective action. Provides administrative support for Family and MWR personnel involving performance management, records management, civilian pay, and travel. Effectively manages resources. Performs other duties as assigned. May act as Contracting Officer's Representative.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card are required upon appointment
  • Meet qualification/eligibility/background requirements for this position
  • Satisfactory completion of employment verification (E-Verify) check
  • One year probationary period may be required
  • A valid passport may be required for overseas travel

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.

Demonstrated knowledge of overall mission, functions, organization, objectives, procedures, and their relationship to the administrative support
activities of the Family and MWR.
Detail knowledge of the Army MWR programs to include NAF budgets and financial statements, procurement, and
supply operations.
Comprehensive oral communication skills and analytical writing skills.

All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.


All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.

Highly Qualifying Criteria:

Applicants who have a working knowledge of NAF Employee Benefits programs and/or standard NAF Management Information Systems (RecTrac, TLMS, FMBS, SMIRF, ALPMS, SNACS, etc.).
Applicants with experience in Employee Benefits Programs Systems and/or Projects management.

Education

Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information

  • Payment of Permanent Change of Station (PCS) costs may be authorized based upon eligibility and a determination that a PCS move is in the Government interest.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
  • The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, or other situations where telework serves a compelling Agency need.
  • Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Candidates will be rated against Highly Preferred criteria first. Applicants can claim the following eligibilities:

  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)
Required documents for each consideration category can be found in the applicant information kit, point of contact information is listed at the bottom of this announcement if applicants have any questions about these consideration groups or documents. Applicants are also welcome to reach out to confirm receipt of the required documents or information when submitting an application for this position.

Eligibilities are listed above in the consideration order in accordance with the AR 215-3.

Applicants will only be awarded the highest preference/priority consideration found eligible.

By claiming the "Current/Former NAF Employee (CNE/FNE)" or "Current APF Employee (CAE)" priority consideration eligibility, applicants are self-certifying that they may not be eligible for other priority considerations. Failure to provide supporting documentation to validate preference or priority consideration claims could adversely impact the applicant's eligibility.

CNE/FNE/CAE priority consideration must be clearly defined in order to grant the priority consideration. We will need position title, series, grade, location and agency in order determine priority consideration. To ensure we have enough information, we encourage you to submit a copy of your most recent personnel action.

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