The FBI's Information Technology Infrastructure Division (ITID) is seeking a highly qualified Data Center Engineer to design, build, operate, automate, and maintain all new Department of Justice, FBI data center consolidated networks. If you thrive in a challenging and dynamic environment where innovation and excellence are paramount, working in the Data Center Unit (DCU) is the opportunity for you!
Summary
The FBI's Information Technology Infrastructure Division (ITID) is seeking a highly qualified Data Center Engineer to design, build, operate, automate, and maintain all new Department of Justice, FBI data center consolidated networks. If you thrive in a challenging and dynamic environment where innovation and excellence are paramount, working in the Data Center Unit (DCU) is the opportunity for you!
Physical installation of various enterprise servers, storage arrays, network switches/routers, etc.
Physical removal of enterprise various servers, storage arrays, network switches/routers, etc.
Install and remove network cabling between network equipment and end user equipment.
Perform a variety of multifaceted troubleshooting/analysis and advise managers and operational personnel on difficult and/or complex issues.
Serve as point of contact to resolve user complaints concerning data center operations tickets and analyzing/troubleshooting error conditions of varying complexity.
Gather requirements from customers, analyze work processes to determine system requirements, and perform maintenance in assigned areas.
Required to regularly crawl, crouch, kneel, climb ladders, lift, and individually lift up to 50lbs.
GS-13, in addition to the above:
Manage short and long-range IT projects to include equipment installation and removal, documentation, inventory management and communication with customers and management.
Develop and maintain Standard Operating Procedures (SOPs) for day-to-day operations.
Provide expertise necessary to solve complex problems that hinder the development or operation of the organization's enterprise IT services.
All federal employees who opted into the Deferred Resignation program (DRP) MUST resign prior to appointment in their new position.
Qualifications
GS-12: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-11 grade level. SE is defined as follows:
Experience producing documentation, reports, diagrams, and technical specifications to facilitate planning, proposals, new/updated procedures, implementation, or upgrades of the data center backbone.
Experience installing, upgrading, hardware, software, and firmware.
Experience analyzing end user requests, troubleshooting, and determining correct resolution to system device malfunctions.
Experience providing testing support and offering recommendations regarding potential enhancements and/or incident resolution/remediation.
Experience completing repairs/upgrades to CEF hardware (i.e.. Replacing defective parts; memory, HDDs/SSDs and processors).
GS-13: In addition to the above, applicant must possess at least one (1) year of specialized experience equivalent to the GS-12 grade level. SE is defined as follows:
Experience serving as team leader on complex IT projects.
Experience providing advice and guidance to management regarding technical issues which pertain to the planning, designing, developing, procuring, implementing, operating and maintaining of the organization's IT infrastructure.
Experience providing technical support to all levels of personnel concerning the implementation and daily operations of data center IT equipment.
Education
Education may not be substituted for specialized experience at this level.
Additional information
This position advertised has been exempted from the federal civilian hiring freeze.
Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record):
a. Percent of time worked in the particular position (cannot conflict with main duties).
b. The month/year work began.
c. Frequency worked (i.e., daily, monthly, etc.)
d. Specific duties performed.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans' preference will be applied.
All applicants will be rated on the following Competencies:
Federal Bureau of Investigation
935 Pennsylvania Ave, NW
Washington, DC 20535
US
Next steps
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Federal Bureau of Investigation
935 Pennsylvania Ave, NW
Washington, DC 20535
US
Next steps
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
