The incumbent(s) will be responsible for performing administrative procedures, managing daily office operations, and providing support to the investigative and operational staff offices, including the following functions, human resources (liaison), budget, travel, payroll (timekeeper), purchase card program, training, procurement and contracting, and accident report quality check.
Summary
The incumbent(s) will be responsible for performing administrative procedures, managing daily office operations, and providing support to the investigative and operational staff offices, including the following functions, human resources (liaison), budget, travel, payroll (timekeeper), purchase card program, training, procurement and contracting, and accident report quality check.
As a Mission Support Specialist, GS-0301-11, you will perform the following major duties:
Performs administrative procedures, manages daily office operations, and provides support to the investigative and operational staff offices, including (but not limited to) the following functions, human resources (liaison), budget, travel, payroll (timekeeper), purchase card program, training, procurement and contracting, and accident report quality check.
Prepares memoranda, correspondence, Standard Operating Procedures (SOP), guides, reports, and forms using administrative manuals and writing style guides to ensure documents do not contain grammatical, format, punctuation, and typographical inaccuracies.
Maintains budget used for travel, training, and miscellaneous office expenses. Makes recommendations to management based on financial status and actual spending.
Maintains proficiency and expertise in agency systems such as training, travel, time and attendance, and trains staff in their use.
Serves as primary timekeeper for the office including the verification of work hours in the automated timekeeping system. Monitors and tracks overtime hours including those hours incurred while employees are performing on scene accident investigation work. Provides timely response to employee inquiries concerning leave balances, and premium pay time worked. Troubleshoots and resolves various time attendance (T&A) and pay discrepancies.
Oversees the Electronic Travel System (ETS) to assist staff and managers with ETS inquiries as well as assist in entering/ approving travel authorizations, vouchers, and local travel vouchers, which may include travel to accident investigative sites. Ensures the availability of funds based on accounting documentation and reports.
Males born after 12/31/59 must be registered for Selective Service
Resume and supporting documents (see "How to Apply" section.)
Suitability for Federal employment
Financial Interest in transportation enterprises will be evaluated on a case-by-case-basis.
Bargaining Unit Position: Yes - Bargaining Unit represented by NTSB-AFGE Local 2211.
Direct Deposit is required.
A probationary period may be required.
Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level) by the closing date of this announcement. Only experience and education obtained by the closing date of this announcement will be considered.
You may be required to complete a Confidential Financial Disclosure Report, OGE-450, upon entering the position and annually.
THIS POSITION IS NOT ELIGIBLE FOR REMOTE TELEWORK.
Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.
This position is eligible for ad-hoc/situational telework as determined by the agency policy.
Qualifications
To qualify for this position, you must meet one of the following:
A. GS-11: You MUST have one year of specialized experience equivalent to at least the GS-09 grade level in the Federal service (experience may have been gained in the private sector).
Specialized experience is defined as: Manage and coordinate administrative programs (i.e., human resources, payroll, travel, budget, and procurement); Use electronic system to prepare travel and/or purchase orders; Use automated systems to create and review documents for format, grammar, punctuation, style, and completeness; experience serving as a primary timekeeper.
-OR-
B. Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related.
NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an "Ineligible" rating.
Shared Certificates: Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Offices within the National Transportation Safety Board interior who have vacancies within the same (title, occupational series, grade, full performance level of the position) and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration.
Education
As stated in the Qualifications Section.
GENERAL EDUCATION: All academic degrees and coursework must be completed at an institution that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education for it to be credited towards qualifications. For a list of schools that meet these criteria, see https://www.ed.gov/accreditation?src=rn. Applications submitted without the required supporting documents will not be accepted. An unofficial transcript; statement from the institution's registrar, dean, or other appropriate official; or equivalent documentation is acceptable at the time of application. Education submitted must be appropriately accredited by an accredited body recognized by the Secretary of the U.S. Department of Education. For additional information, refer to the U.S. Department of Education web site at: http://www.ed.gov
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Additional information
The National Transportation Safety Board (NTSB) offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays and various benefits as well as work life amenities such as alternate work schedules, telework, flextime, fitness and transit benefits.
Moving expenses associated with permanent change of station (PCS) ARE NOT authorized for this position.
NTSB may authorize Recruitment Incentives currently offered by the Federal Government for highly qualified candidates who possess unique skills and abilities.
If you left Federal Employment and received a buy out and you are selected for this position, you may be required to repay the full amount of the payment.
Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. For more information on VEOA please visit https://www.fedshirevets.gov/job-seekers/special-hiring-authorities/#veoa
- Special Hiring Authority for Certain Military Spouses
- Other Special Appointment Authorities
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) meet the basic qualification standards (including minimum educational and experience requirements; (3) be rated well-qualified for the position with a score of 90 and above on the rating criteria for this position; and, (4) submit the appropriate documentation ( to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp
Note: ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Ad-hoc/situational telework as determined by the agency policy.
Multiple and subsequent vacancies may be filled from this announcement.
NTSB uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to determine your qualifications. Experience must be clearlyreflected in your resume. Applicants must first meet any mandatory education and/or licensure requirements before experience is evaluated. Failure to meet any mandatory requirement as outlined in the qualifications section will disqualify you from further consideration. If education and/or licensure requirements are met, your application will be further evaluated based on training, experience and other factors critical to successful job performance such as:
Administration and Management
Contracting/Procurement
Customer Service (Clerical/Technical)
Financial Management
Oral Communication
Writing
If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire. You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package. Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager. Cover letter is optional.
The following documents are required for a COMPLETE APPLICATION PACKAGE:
A Complete Resume is required: Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. Please see OPM's video on Resume Writing Tips: http://www.youtube.com/watch?v=8YX7o1PBoF
Responses to the questionnaire.
College transcripts (Unofficial or Official), if qualifying based on education or as a basic requirement.
ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status, listing your Position Title, Series and Grade and Step, Tenure (Block 24 -1 or 2) and Position Occupied (Block 34 -1). Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher. (Do not submit your Award SF-50).
DD-214 (member copy 2 or 4), SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
Noncompetitive appointment authority documentation, if applicable.
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: (1) Proof of Eligibility; (2) Your latest performance rating showing a rating of at least "Fully Successful" (level 3); AND (3) Your most recent Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action, showing your tenure, position occupied, and duty station. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete application package (see the required documents section).The complete application package must be submitted by 11:59 PM (EST) on 09/26/2025.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
To check the status of your application or return to a previous or incomplete application log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.
NOTE: If you cannot apply online, please send an e-mail which includes the vacancy announcement number, position title and the reason you are not able to apply on-line to recruitment@ntsb.gov at least 1 business day before the closing date.
Office of Human Capital Management and Training
490 L'Enfant Plaza East SW
Washington, DC 20594
US
Next steps
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed in the announcement. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire. You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package. Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager. Cover letter is optional.
The following documents are required for a COMPLETE APPLICATION PACKAGE:
A Complete Resume is required: Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. Please see OPM's video on Resume Writing Tips: http://www.youtube.com/watch?v=8YX7o1PBoF
Responses to the questionnaire.
College transcripts (Unofficial or Official), if qualifying based on education or as a basic requirement.
ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status, listing your Position Title, Series and Grade and Step, Tenure (Block 24 -1 or 2) and Position Occupied (Block 34 -1). Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher. (Do not submit your Award SF-50).
DD-214 (member copy 2 or 4), SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
Noncompetitive appointment authority documentation, if applicable.
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: (1) Proof of Eligibility; (2) Your latest performance rating showing a rating of at least "Fully Successful" (level 3); AND (3) Your most recent Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action, showing your tenure, position occupied, and duty station. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete application package (see the required documents section).The complete application package must be submitted by 11:59 PM (EST) on 09/26/2025.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
To check the status of your application or return to a previous or incomplete application log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.
NOTE: If you cannot apply online, please send an e-mail which includes the vacancy announcement number, position title and the reason you are not able to apply on-line to recruitment@ntsb.gov at least 1 business day before the closing date.
Office of Human Capital Management and Training
490 L'Enfant Plaza East SW
Washington, DC 20594
US
Next steps
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed in the announcement. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
