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***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

DESIGNATED DRUG-TESTING POSITION: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received.

Major duties and responsibilities include but not limited to:

• Overseeing workflow, prioritizing tasks, and ensuring efficient coverage across all shifts and collection areas to meet quality and turnaround-time standards
• Creating and adjusting duty rosters, assigning personnel equitably across subsections (e.g., STAT draws, inpatient, outpatient), and adapting schedules to workload changes
• Serving as acting Phlebotomy Supervisor or lead during absences; managing staff leave requests and maintaining attendance records
• Communicating with internal and external customers, resolving specimen or service-related issues, and referring technical inquiries to appropriate departments
• Conducting orientation and training for new staff, students, and volunteers; evaluating proficiency and modifying training plans as needed
• Managing phlebotomy student rotations with affiliated schools, submitting required documentation, and providing feedback on performance and professionalism
• Preparing and updating SOPs, guidelines, and instructions related to specimen collection, send-outs, and section operations
• Ensuring adherence to accreditation standards (CAP, JC, CLIA, OSHA), VA policies, and safety protocols; implementing corrective actions as needed
• Accessioning, processing, and packaging specimens for referral labs; tracking results, handling incomplete orders, and updating test procedures
• Performing venipunctures, ensuring proper patient ID and specimen labeling, and processing specimens according to protocols
• Identifying equipment problems, determining if service is needed, and escalating as appropriate for repair or replacement
• Reviewing staff performance, documenting conduct, recommending promotions or corrective actions, and contributing to performance evaluations
• Maintaining inventory levels in inpatient areas and ordering reagents/supplies when delegated to prevent shortages
• Compiling workload data, assisting with management reports, contributing to performance improvement initiatives, and supporting strategic goals
• Participating in continuing education, workshops, and inspections to stay current with phlebotomy advancements and best practices

Work Schedule: Monday to Friday (Rotating Weekends and Holidays); 06:00 a.m. to 02:30 p.m. OR 01:30 p.m. to 10:00 p.m.
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not Approved.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications

Minimum Requirement: The following are minimum requirements for appointment as a Lead Medical Technician in the Veterans Health Administration (VHA). One of the following minimum requirement criteria must be met to be qualified for this position.

• Specialized Experience (GS-06): You must have at least one (1) full year of specialized experience that equipped you with the particular knowledge, skills, and abilities (KSA's) to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (i.e., GS-05). Specialized experience is: (a) Technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic and blood banking) and preparing reports of findings or (b) technical support work in a closely related field, e.g., biological laboratory technician work that required application of the methods and techniques for the position to be filled. At this level, specialized experience should include experience performing a variety of relatively standardized tests, examinations, and determinations. The procedures and techniques are well-established but involve many meticulous sequential steps to complete a test; and following written procedures which give carefully detailed instructions on each step of the assigned test and examinations. (CLEAR DETAILS OF EXPERIENCE REQUIRED: Your resume must show complete information for each job entry, such as beginning and ending dates of employment, duties performed, and/or total hours worked per week.) OR,
• Education (GS-06): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful complete of at least one-half year graduate education (i.e., 9 semester hours above a bachelor's degree) or an internship in those instances where it is directly related to the work of the position (e.g., chemistry, hematology, blood banking, microbiology, serology, biological sciences, etc.). NOTE: One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. (UNOFFICIAL TRANSCRIPT REQUIRED: If you do not submit your transcript, your application may not be reviewed.) OR,
• Combination (GS-06): Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education, as described above. (UNOFFICIAL TRANSCRIPT REQUIRED: If you do not submit your transcript, your application may not be reviewed.)

AND

ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.

AND

SELECTIVE PLACEMENT FACTOR: This position includes a Selective Placement Factor (skill, knowledge, ability, or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirement for a position. Applicants who do not meet it are ineligible for further consideration.

• The Selective Placement Factor for this position is: Experience performing phlebotomy/blood draws on human patients.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Conscientiousness
• Customer Service (Clerical/Technical)
• Diagnostic Medical Testing
• Teamwork
• Technical Competence

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Physical Requirements: The work requires moderate physical exertion, such as regular and reoccurring running, walking, stooping, or bending to collect blood or record information. In many situations the duration of the activity (such as most of a workday) contributes to the arduous nature of the job. There is a special requirement for agility and dexterity such as exceptional hand/eye coordination and sense of touch.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Candidates who apply under All U.S. Citizens announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

• Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
• Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
• Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
• Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category (except when the position being filled is scientific or professional at the GS-09 grade level or higher).

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.