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Biomedical Equipment Support Specialist - Information Systems

Department of Veterans Affairs
Veterans Health Administration
Orlando VA Healthcare System
This job announcement has closed

Summary

The selected Biomedical Equipment Support Specialist (BESS) will specialize in information systems within Healthcare Technology Management (HTM) Service. The selected will work in support of the medical equipment management program, by maintaining medical servers and networks, diagnostic software, virtual platforms, and clinical applications software, among other duties.

Overview

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Reviewing applications
Open date: 09/12/2025
Closed date: 09/22/2025
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$105,988 - $137,791 per year
Pay scale & grade
GS 12
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
Yes
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBTC-12778853-25-CC
Control number
845583100

This job is open to

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Clarification from the agency

Open to Current, Permanent Federal Employees Nationwide - First Consideration will be given to Orlando VA Healthcare System Employees (Station 675).

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Duties

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Some of duties of the position include, but are not limited to;

  • Manages projects involving medical equipment and clinical systems, to include procurement, installation, and maintenance.
  • Manages hardware components of virtual servers, physical servers, and medical workstations.
  • Facilitates operation system updates, upgrades, and virus protection.
  • Identifies, troubleshoots, and completes corrective action for issues related to networked medical equipment and clinical systems.
  • Evaluates compatibility and adaptability of medical equipment and clinical systems to integrate with the electronic health record or other clinical systems.
  • Reviews, coordinates, and implements available software patches, updates, and system/data backups with staff and manufacturers.
  • Coordinates, implements, and manages cybersecurity measures and disaster recovery plans.
  • Effectively responds to, investigates, and documents cybersecurity incidents involving medical equipment and clinical systems.
  • Response to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.
  • Monitors cybersecurity metrics and initiates corrective action to address deficiencies.
  • Complies with the facility's medical device protection program. Ensures networked medical equipment and clinical systems are inventoried in the appropriate database.
  • Serves as a subject matter expert on assigned committees, projects, and workgroups.
  • Manages the lifecycle of medical equipment and clinical systems.
  • Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action.
  • Performs incoming inspections and planned maintenance on medical equipment and clinical systems.
  • Documents all work in the Computerized Maintenance Management System (CMMS).
  • Utilizes test equipment in accordance with manufacturer instructions.
  • Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status.
  • Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems.
  • May serve as a Contracting Officer's Representative (COR) and/or purchase card holder.
  • Develops documentation to purchase commodities and/or vendor services. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies.
  • Complies with applicable standards, policies, procedures, and regulatory requirements.
  • Provides guidance and mentorship to expand professional knowledge and enhance technical skillsets.
  • Maintains and enhances knowledge in technological advancements through professional development and technical training.
  • Other duties as assigned.

Work Schedule: The primary tour of duty will be M-F 8am to 4:30pm. However, the selectee may also be required to work various shifts on a permanent or temporary basis, based on the needs of the service and patient care. (May be required to work on Holidays, weekends, and nights)
Telework: Not available.
Virtual: This is not a virtual position.
Functional Statement #: Biomedical Equipment Support Specialist (Information Systems) GS-12 82356F
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a trial period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education, Experience, or Certification:
    1. Associates or higher degree in the biomedical technology or biomedical engineering field; OR
    2. Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR
    3. Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR
    4. Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR
    5. Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR
    6. Completion of biomedical engineering technician or HTM certificate
      program that did not include an internship AND 1 year of creditable experience; OR
    7. Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment.
  • Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials.
  • Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.
  • English Language Proficiency: Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. ยง 7403(f).
GRADE DETERMINATIONS. In addition to the basic requirements for employment, candidates must meet the following grade-determining criteria for placement at grade level specified.

Biomedical Equipment Support Specialist (Information Systems), GS-12:
  • Experience: One year of creditable experience equivalent to the next lower grade.
  • Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs:
    • (a) Knowledge of Health Level 7 (HL7) and Digital Imaging and Communications in Medicine (DICOM) standards.
    • (b) Knowledge of advanced testing methods to troubleshoot networked medical equipment and clinical system interfaces.
    • (c) Skill in maintaining computer and server based medical equipment, databases, and software.
    • (d) Skill in managing medical equipment and clinical system projects that interface with an electronic health record or other information systems.
    • (e) Skill in applying cybersecurity standards to medical devices and clinical systems such as Food and Drug Administration (FDA), Federal Information Security Modernization Act (FISMA), and National Institute of Standards and Technology (NIST) guidelines.
    • (f) Ability to apply information security tools including virus protection, software updates, and operating system patches.
    • (g) Ability to establish a medical network including VLAN configuration, Internet Protocol addressing, and network security.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Education

Education, Experience, or Certification:
1.) Associates or higher degree in the biomedical technology or biomedical engineering field; OR
2.) Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR
3.) Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR
4.) Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR
5.) Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR
6.) Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience; OR
7.) Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Area of Consideration- Eligible applications will be reviewed and referred in the following order:
1.Current permanent VA employees of the facility.
2.All other VA employees.
3.Current permanent Federal employees of other agencies.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").

Agency contact information

Olivia Gregg
Phone
407-631-8489
Email
Maria.Gregg@va.gov
Address
Orlando VA Medical Center
13800 Veterans Way
Orlando, FL 32827
US

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