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Training Specialist (Learning Coordinator/ Content Developer)

Department of the Air Force
Air Force Services Agency
Air Force Services Center
This job announcement has closed

Summary

This position will be assigned to the Air Force Services Center at Port San Antonio, TX.

This is a regular full-time category position with guaranteed 40 hrs. per week. Employees appointed to a regular category position are eligible for benefits.

Overview

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Reviewing applications
Open & closing dates
09/09/2025 to 09/16/2025
Salary
$32 to - $36 per hour

Depending on Experience. Internal NAF pay setting rules apply.

Pay scale & grade
NF 4
Location
Few vacancies in the following location:
Kelly AFB, TX
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
25-9PVITW945593
Control number
845275300

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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Provides a full range of administrative and operational support to the Force Support Knowledge Center (FSKC) Learning Management System (LMS) Platform and Blackboard (Bb) e-learning platform. Administers the LMS/Bb help desk function to include setting permission groups and password restoration for Unit Training Managers and Bb student enrollment ensuring customers' needs are met. Responsible for producing a wide range of interactive online e-learning products, Using Instructional System Design concepts and methods to conduct in-depth concise learning content analysis, determine and establish performance learning objectives, and presentation methods working within identified budget constraints. Administers virtual registration process for on-line and in-residence courses for AFSVC/VIT. Creates new products using existing content files and resource files and deletes or reorganizes content to accommodate desired course length and learning objectives. Makes revisions to on-line course material as required based on internal/external customer feedback. Ensures production of course content remains on schedule, corrections and changes are approved by competent authority and are incorporated into the final product. Administers tasks and tracks data associated with the LMS/Bb to provide reporting on usage and course completion. Partners with industry developing professional training and certification programs. Assists with AFSVC strategic plan initiatives. Analyzes, designs, develops, implements, and evaluates training programs, materials, training methods, and training aids for the professional development of Force Support Squadron (FSS) activity managers, assistant managers, and flight chiefs. Establishes, conducts, and evaluates special training and education programs for AFSVC staff to aid in their development and professional growth. Provides consultation to other AFSVC personnel in determining course content development for activity specific training programs, to include developing objectives, student outcomes, classroom materials, training methods, student evaluation methods, and program evaluations. Conducts analysis of training to advise leadership on matters such as training effectiveness, training program initiatives, and status of current training programs. Conducts classroom instruction to include lecture, hands-on-performance, guide case analysis, and computer-generated programs.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12796056

Requirements

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Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • This position requires the incumbent must be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/16/2025

Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Experience with online learning development and design using Lectora authorizing tool and online learning technologies. Experience with interactive distance learning software techniques used in training program development for online and classroom delivery. Experience with the instructional systems design methods and concepts and the ability to develop curriculum. Experience with computer software applications, electronic mail, report writing, and various written communication.

Knowledge, Skills and Abilities (KSA's):
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

  1. Ability to administer/operate Learning Management/Blackboard systems.
  2. Experience as an Instructional Designer and have understanding of adult learning concepts.
  3. Experience with Flash animation design, Adobe design software.
  4. Knowledge of a wide range of the principles and practical methods, techniques, and tools of instructional design to develop a variety of curriculum.
  5. Experience with Adobe Creative Cloud software.
  6. Experience in development of on-the-job curriculum to support employee performance.
  7. Experience as project manager in a learning and development work environment.
  8. Ability to work autonomously on projects.
  9. Experience with evaluation of a training program's efficacy and students' performance, researched trends, and offered suggestions on how to increase effectiveness.


**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.

All other applicants will be referred as needed and requested by the selecting official(s).

**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.

(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

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