Clarification from the agency

This position is open to current NAS Jacksonville UH Employees

General (includes but not limited to):

• The Unaccompanied Housing Building Manager Supervisor is responsible for the management of several Unaccompanied Housing (UH) buildings, oversight of UH baggage storage areas and serves as liaison between residents and the Complex Manager.
• Manage and provide oversight of multiple Unaccompanied Housing (UH) buildings.
• Supervise the building managers assigned to their assigned buildings, including prioritizing, training, assigning, and evaluating performance of their duties and responsibilities.
• Ensures that EEO concepts are applied and an appropriate work environment is maintained.
• Plan and schedule ongoing production oriented work for building managers on a daily, weekly, monthly, and quarterly basis adjusting staff levels as required to meet workload demand.
• Review building managers' assessment reports and determine if there might be any resident liability for property damage. The complex manager will also act as a liaison between the UH staff and the tenant commands regarding resident concerns.
• Continually track and validate trouble calls and work orders through completion and perform quality checks on completed work.
• Ensure all rooms are inspected in accordance with higher authority and results posted in the Enterprise Military Housing (eMH) property management system.
• Conduct periodic inspections of the interior and exterior of UH facilities. Submit deficiency reports, as necessary, to the UH manager and the Public Works Officer (PWO).
• Accompany tenant commands, Public Works, Security, Fire, Base Operating Services Contractor (BOSC) and the Environmental Preventive Medicine Unit (EPMU) personnel during inspections of UH facilities and resident living standards.
• Other duties as assigned.

Conditions of employment

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be a current NAS Jacksonville UH Employee
• Work may involve periods of standing as well as bending, stooping, and lifting up to 45 pounds.
• Varying working hours include a flexible schedule may be required to include early shift, late shift, evenings, weekends and holidays when the need arises.
• Mission Essential personnel entails continued performance of duties and responsibilities designated as mission essential functions of an activity.
• Travel to other housing facilities may be required within the normal scope of duties.
• Work is performed both indoors and outdoors. Occasional exposure to dusty or dirty conditions exist when visiting rooms or facilities undergoing repair, maintenance or renovation.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

• Requires work experience that demonstrates knowledge of the basic principles,
• concepts, standards, and regulations of customer service.
• Ideally possess knowledge of Commander Navy Installation Command (CNIC) policies and standards including safety, environmental and fire prevention regulations and practices.
• The incumbent is given a wide latitude in exercising independent initiative and judgment in the execution of duties and responsibilities related to building management.
• Knowledge of agency management procedures and general business practices related to the management and utilization of government housing facilities and quarters.
• Incumbent is sufficiently knowledgeable of building management functions. Receives general guidance, advice and suggested techniques for handling unusual, non-recurring situations from UH Manager or Housing Installation Program Manager (HIPM).
• Must be skilled in the use of a personal computer, Microsoft Office applications.
• Must possess basic math and reading skills.
• Must be able to communicate clearly and effectively both verbally and in writing in English.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION AUTHORIZED

• NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

• Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• Social Security Card is required.
• Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.