It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.
It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.
Serves as the US Army NAF Employee Retirement (Defined Benefit) Program Manager. Under the direction of the NAF Employee Benefits Manager, supervises the benefits staff performing duties related to the Army's NAF Retirement. Represents plan as the subject matter expert to eligible employees, participants, Human Resources Offices, Army Benefits Center-Civilian, Payroll Offices, Department of the Army Civilian Personnel Policy Office and others. Acts as liaison between participants and the NAF Employee Benefits Office and between retirees and the third party administrators. Examines, adjudicates and authorizes claims for benefits under the benefit plans. Applies and interprets statutory, regulatory and plan provisions to determine eligibility for participation and benefits. Routinely researches provisions of similar plans, their governing business considerations supporting the plans' provisions and makes recommendations for plan improvements. Drafts regulatory and plan changes in coordination with AG-1 Civilian Personnel Policy and in accordance with DOD NAF regulatory guidance, Public Laws, the Internal Revenue Code and Department of Labor regulations. Responsible for updates and management of the plans, enrollment and termination of participants, verification of creditable service, calculation of earned benefits under the plans' definitions and reconciliation of applicable data on the Benefits Workstation System. Reviews and assigns all workload to include portability to assigned staff and reviews cases prepared by staff to ensure accuracy. Initiates and responds to more complicated benefit plan correspondence. Represents the retirement plan to the actuaries in the performance of the annual plan valuation. Provides data and responds to questions as requested to complete the annual commercial audits of the Retirement Plan. Directs disbursement of beneficiary and survivor benefits in accordance with the plans' provisions and beneficiary designations of participants. Performs and documents routine audits of the data contained in the Benefits Workstation System and takes corrective action when necessary.
Supervises, trains and evaluates assigned staff. Participates in developing administrative systems within the office to improve operations, internal controls and customer service. Establishes an atmosphere of professionalism and mutual respect among work colleagues. Sets and enforces achievable standards. Participates in special projects and provides assistance as needed in the administration of other employee benefit programs. Establishes and maintains processes to safeguard PII.
QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.
One year of specialized experience performing duties similar to those stated above. This experience must be equivalent in scope and complexity to the next lower grade level to include:
Experience administering defined benefit and/or defined contributions plans and other insurance plans, including enrollment processing, claims administrations, processing retirement annuities, and providing customer service and problem resolution. Experience interpreting and applying Federal laws, administrative regulations, and policies related to benefits administration.
Experience providing a full range of supervisory duties to include employee evaluation, performance counseling, professional development, conflict resolution, and teambuilding.
Demonstrated ability to communicate orally and in writing to present ideas and solutions in a systematic and logical manner referencing point of applicability or previous case/plan determinations. Experience in delivering plan information and training presentations to employees and staff members.
All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.
Highly qualifying candidates will have previous experience in the administration of Federal/State employee benefits programs.
All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.
Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
Candidates will be rated against Highly Preferred criteria first. Applicants can claim the following eligibilities:
The following documents must be submitted with your application:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Electronically https://www.usajobs.gov/ and search for announcement number NENAFCC2512785871. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).
If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.
Applicants are encouraged to apply early in the announcement period to allow themselves ample time for application updates, if warranted. After we receive your complete application package your qualifications will be reviewed and assigned an initial rating. We will also review your application to make sure that your resume supports the answers given in the questionnaire. If your resume does not support your questionnaire answers, we will adjust your rating accordingly. Based on your ranking you may be referred to the hiring manager for further consideration and possible interview. Applicants may be sent based on cut off dates, the date order of application or other means outlined in the announcement text or in accordance with Army Regulation 215-3. You will be notified when your rating is determined. If a determination is made that you have inflated your qualification and/or experience, you may lose consideration for the position. Please follow all instructions carefully; errors and omissions may affect your eligibility.
Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!
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