This position provides office clerical & administrative support to navy Region Southwest (NRSW) Fleet & Family Support Centers (FFSC's). Services provided may cover the FFSC operations at more than one location . The incumbent reports to the FFSC Director for guidance and supervision but interacts extensively with staff in the performance of duties. The incumbent must be able to instantly assess and respond appropriately and conscientiously to crisis situations.
This position provides office clerical & administrative support to navy Region Southwest (NRSW) Fleet & Family Support Centers (FFSC's). Services provided may cover the FFSC operations at more than one location . The incumbent reports to the FFSC Director for guidance and supervision but interacts extensively with staff in the performance of duties. The incumbent must be able to instantly assess and respond appropriately and conscientiously to crisis situations.
Assists in facilitation and delivery of FFSC programs and services within the scope of responsibilities.Performs full range of administrative support functions to include front desk coverage for customer service.Provides customer support and direction to coordinate gate passes and identification badges, coordinates and documents classroom reservations/assignments using the front-desk calendar, provide audio-visual equipment support; offers and records video use for children in customer waiting area, and maintains customer service areas to include stocking of marketing materials.Provides administrative support to the FFSC Director and staff in the following areas: clinical calendar management; updates and maintains task tickler addressing on-going report requirements, new tasks and action-item tracking; provides VTC/web conference reminders; routes incoming correspondence, and coordinates key FFSC meetings-maintaining up-to-date attendee lists, and sending out notification reminders and agendas for meetings and trainings.Completes correspondence using word processing, excel, PowerPoint, and other approved computer programs as required.Maintains automated and accessible correspondence templates and maintains central filing system in accordance with FFSC and Program requirements.Creates/maintains databases (logs) for tracking supplies, print orders, and training and travel requests, and inputs data into other established spreadsheets, databases, and programs (budget, manpower, training, FFSMIS, TWMS, ESAMS, etc.).Updates, disseminates, and/or ensures staff awareness of Standard Operating Procedures addressing administrative/personnel issues.Provides administrative support for facilities and equipment management: completes NMCI trouble calls; processes and tracks facilities/Public Works (Maximo) Requests; maintains FFSC key-log and inventory; checks Fire Extinguishers; updates marketing venues to include marquees, posters, and other marketing tools; coordinates maintenance service for copiers and printers, maintains and/or reports facilities issues for immediate resolution.Provides clerical support to FFSC Director with personnel matters: gathers and/or inputs timecard information in accordance with time requirements; updates and maintains staff recall lists, telephone trees, and volunteer information; inputs personnel information in accordance with strict guidance in authorized personnel programs; completes training and travel requests/orders.Maintains centralized personnel and training records for the FFSC staff; provides assistance as needed for tracking status of background checks, privileging/credentialing requests and other personnel requirements.Provides support to clinical and educator staff regarding workshops and briefings, e.g., arranges for location, arranges for the necessary equipment, prepares equipment set-up, and types and prepares materials as necessary.Collects and submits supply requirements across both sites, assists in procurements ensuring strict adherence to authorization, receipt, and verification requirements for purchases and training requests in accordance with formal guidance.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement. Resumes will be rated based on the information provided to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.
The following documents are required at the time of application:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applications are not accepted in person or via email. Applicants must apply online.
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Applicants who do not meet the above requirements or submit all required forms may not be considered.
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