USAJOBS connects job seekers with federal jobs across the United States and around the world as the official employment site for the federal government

This job is open to

Military spouses

Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.

Family of overseas employees

Family members of a federal employee or uniformed service member who is or was, working overseas.

Clarification from the agency

Who may apply: Applicants with SOFA Sponsorship ONLY. This includes applicants with current Military Spouse Preference and Family member preference within the local Kanto region, and current CNIC employees sponsored at Naval Air Facility Atsugi.

Duties

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Front desk duties include but are not limited to:

Greets patrons upon arrival and answers telephones. Advises patrons of services, activities and food offerings and answers inquires. Responds to customer complaints, referring unresolved issues to the manager on duty.
Uses a Point of Sales system to assign bowling lanes, billiard tables and reserve lanes for groups. Maintains waiting list for bowling lanes and billiard tables. Computes charges and collect payment for services. Completes daily activity reports (DAR) and ensures proper deposit of receipts.
Issues shoes according to size needed. Accepts return of shoes, sprays shoes with disinfectant and returns to proper storage. Replaces shoelaces as needed.
Ensures leagues start bowling at scheduled times. Monitors patrons to determine misuse of lanes, equipment or violation of rules and notifies management. Notifies mechanic or management of scorer or pinsetter problems.
Performs necessary housekeeping tasks in assigned spaces to ensure proper standards of appearance, safety and cleanliness.
Maintains assigned areas to ensure neatness, sanitation, and order. Cleans daily assigned work areas, front coolers, and counters observing all sanitary and safety regulations. Ensures proper security and closing procedures are followed to prevent fire or theft.

Snack Bar duties include but are not limited to:

Sells food items, beverages, and bottled beer from the Snack Bar. Computes, charges, and collects payment for food and beverage items.
Completes daily activity reports (DAR) and ensures proper deposit of receipts.
Expedites/delivers food orders.
Makes coffee and serves fountain drinks. Sets up and cleans coffeemaker/beverage dispenser replenishing product as needed.
Ensures proper display and marking of prepared food items

Requirements

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Conditions of employment

Must be able to complete and pass a National Agency Check with Inquiries (T1) background investigation.
Must be able to obtain C.A.R.E (Controlling Alcohol Risks Effectively) certification, hold CPR/First Aid/AED certification and hold a Food Handler's certification within 90 days of being hired.
Work requires walking, carrying, lifting items weighing up to 50 pounds, standing, stooping and bending.

Qualifications

Must meet state minimum age requirements to sell alcohol.
Knowledge of basic food handling techniques.
Knowledge of, or the ability to learn, the basic rules and requirements of bowling.
Knowledge of the activities and assigned area of responsibility.
Knowledge of cash handling procedures.
Knowledge of basic arithmetic.
Knowledge of sanitation requirements for the assigned area of responsibility.
Ability to read and understand written material.
Ability to work tactfully and be courteous of others.
Ability to communicate effectively in English, orally and in writing.
Ability to perform routine housekeeping tasks.
Ability to present a neat, well-groomed appearance at all times.
Ability to recognize intoxicated or unruly patrons and to notify manager on duty.

Education

This job does not have an education qualification requirement.

Additional information

Direct Deposit of Pay is required.
All candidates must reside within the commuting area.
All benefits offered (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan). Employees (and their family members) who require medical or dental care in Japan may experience severe limitations accessing medical care both on the military installation and the local economy, and also could incur costly medical expenses.
Non-US Citizen or Non-US Bona Fide Resident Alien (Non-Green Card Holder)applicants who are SOFA sponsored must provide a completed police record check with at least seven (7) years of history from the embassy/consulate of their country of citizenship upon receipt of a formal job offer.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be screened for the following minimum qualifications:

Must be at least 20 years of age
0-3 months general experience OR High school diploma or equivalent

Applicants who meet the minimum qualifications will be further evaluated for:

Experience in dealing with customer service operations
Cash handling experience

Help

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 08/21/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12778782It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRJ NAF Human Resources

Phone: 81-468-16-5446
Email: FFR_NAFRecruitment@us.navy.mil

Address: Naval Air Facility Atsugi
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US

Next steps

Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.

All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.

Required Documents

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The following documents are required at the time of application:

Resume
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation.
If claiming Military or Family Member Preference and/or Proof of SOFA Status: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian).
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.).
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50.
If required under "Qualifications Required": Proof of Education such as high school diploma/GED, clinical licensure, awarded/ conferred academic degree transcript(s) and/or *related coursework transcript(s) relevant to the position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 08/21/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12778782It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRJ NAF Human Resources

Phone: 81-468-16-5446
Email: FFR_NAFRecruitment@us.navy.mil

Address: Naval Air Facility Atsugi
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US

Next steps

Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.

All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.