Clarification from the agency

ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Major duties and responsibilities will include:

• Assisting other medical personnel in the diagnosis or treatment of patient illnesses or medical conditions;
• Scheduling appointments;
• Answering and directing phone calls and assisting visitors to the office;
• Maintaining files and documenting patient records;
• Using a computer to perform support duties;
• Setting up patient examination rooms;
• Taking and recording vital signs;
• Interviewing patients to obtain medical/personal history;
• Adhering to infection control procedures;
• Assisting with minor medical procedures (changing dressings, applying bandages and splits, etc.);
• Instructing patients on home care procedures;
• Observing patients for changes in condition;
• De-escalating disruptive patients;
• Performing blood glucose testing;
• Collecting and labeling specimens;
• Performing EKGs;
• Providing training to new personnel.
• Performing related duties as required.

Conditions of employment

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Designated and/or random drug testing may be required
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver’s licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

English Language Proficiency Requirement: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to perform the duties of this position. ~AND~

Individual Occupational Requirement (IOR): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that requires application of the knowledge, methods, and techniques of the position to be filled; Examples of required experience includes, but is not limited to:

Education - There is no education substitution at this grade level.

Specialized Experience: In addition to meeting the IOR above, you must meet the specialized experience as described below:GS-06 grade level: One year of specialized experience equivalent to the next lower grade lever GS-05. Specialized experience includes but is not limited to: setting up equipment for procedures; performing personal patient care; utilizing an automated system to maintain and retrieve patient data; assisting with patient test and procedures; and answering phones and directing phone calls to appropriate personal. Specialized experience is defined as: Nursing Assistant, Health Technician or Medical Assistant that performed the duties listed in the announcement. This work includes experience in obtaining vital signs, use of EKG equipment, and patient care.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.