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Staff Support Assistant

Department of Defense
Washington Headquarters Services
Washington Headquarters Services, Human Resources Directorate
This job announcement has closed

Summary

This position is located in Washington Headquarters Services (WHS), Human Resources Directorate (HRD), Human Capital and Business Operations Division. HRD provides HR management support to the Office of the Secretary of Defense (OSD) and WHS, to include providing guidance to WHS and the Director of Administration leadership on matters such as advisory assistance on civilian/military human resources, personnel security, and voluntary campaigns management functions in direct support of the OSD.

Overview

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Job canceled
Open & closing dates
08/07/2025 to 08/11/2025
Salary
$51,442 to - $66,872 per year
Pay scale & grade
GS 6
Location
1 vacancy in the following location:
Alexandria, VA
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
8
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
DE-12774045-25-AMY
Control number
842777900

Duties

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  • Independently preparing, editing, and formatting a variety of highly complex documents, including reports, briefing materials, and official correspondence, using integrated tools across Microsoft Office Suite and assistive technologies.
  • Integrating data from multiple systems (databases, spreadsheets, HR software), managing sensitive correspondence, and interpreting incoming communications to support decision-making by HR Specialists or management officials.
  • Providing proactive support to HR staff and visually impaired employees by tracking project timelines, anticipating administrative needs, and assisting with compiling data for HR tasks.
  • Escorting and supporting visually impaired employees at meetings, conferences, and training sessions, ensuring full access to materials and spoken content.

Requirements

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Conditions of employment

  • U.S. Citizenship or National
  • This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
  • Males born after 12/31/1959 must be registered or exempt from Selective Service. (See https://www.sss.gov/)
  • Required to participate in the direct deposit program
  • This position is subject to pre-employment and random drug testing
  • May be required to successfully complete a probationary/trial period
  • This position requires you to obtain and maintain a Secret security clearance.
  • This position may require occasional travel between facilities within Alexandria, VA.

Qualifications

For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the length of your creditable experience for qualification requirements, you will be removed from consideration.

Read more about what should I include in my federal resume?
at https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/

Specialized Experience:
One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-05)within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as: operating a variety of office equipment and software, including assistive technologies; assisting in briefing preparation or materials for use during meetings; and applying grammar, spelling, and formatting standards in preparing professional correspondence and reports.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education is not substitutable for specialized experience for this grade level.

Additional information

  • Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf.)
  • This position is covered by a bargaining unit.
  • This position is Non-Exempt from the Fair Labor Standards Act.
  • Current or Former Political Appointees: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Submit a copy of your SF-50, along with a statement that provides the following information regarding your most recent political appointment:
    • Position title;
    • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
    • Agency; and,
    • Beginning and ending dates of appointment.
  • ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found ineligible for veteran's preference. Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.
  • Nepotism: Under the provisions of 5 USC 3110, an individual may not be appointed into a position if the position is under the supervisory chain of command of a relative.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your resume and supporting documentation will be used to determine whether you meet the minimum qualification requirements identified on this announcement. (If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position).

Applicants who meet minimum qualifications will be evaluated and rated under the Category Rating and Selection Procedures. Eligible candidates will then be placed for selection consideration into 3 categories as described below:

  1. Best Qualified Category - Exceeds the minimum qualification requirements and demonstrates a high level of proficiency in the job-related competencies based on the answers to the occupational questionnaire.
  2. Highly Qualified Category - Exceeds the minimum qualification requirements and demonstrates proficiency in some of the job-related competencies based on the answers to the occupational questionnaire.
  3. Qualified Category - Meets the minimum qualifications as described in the Qualifications section of this announcement.
The category assignment is a measure of the degree in which your background matches the competencies required for this position. Only the highest category is issued to management for consideration. Applicants in lower categories may be considered only if there are insufficient candidates in the highest category.

The Category Rating process does not add veterans' preference points or apply the "rule of three" but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

Interagency Career Transition Assistance Program (ICTAP): If you are a displaced Federal Civil Service employee and attain a rating of at least 85, you may be entitled to receive special priority selection under the ICTAP. For more information on ICTAP, click here ICTAP Guidance.

The assessment questionnaire link can be found under the 'How To Apply' section, and collects information on your education, training and experience related to the following critical competencies:

:
  • Administrative Operations
  • Automated Systems
  • Technology Application
  • Writing

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