Clarification from the agency

(1) Onboard Technicians; (2) All members of the Air/Army National Guard, (3) Public

1. Design, implement, and maintain complex network infrastructure solutions utilizing Cisco routers, switches, and firewalls. This includes creating detailed network diagrams and documentation.

2. Deep understanding and hands-on experience configuring, troubleshooting, and optimizing BGP routing protocols in a large-scale network environment. Must be able to analyze BGP peering sessions, troubleshoot routing policies, and implement best practices for scalability and redundancy.

3. Deep understanding and hands-on experience configuring, troubleshooting, and optimizing OSPF routing protocols in a large-scale network environment. Must be able to analyze OSPF adjacencies, troubleshoot routing loops, and implement best practices for scalability and redundancy.

4. Serve as a Tier 3 escalation point for complex network issues. Utilize network monitoring tools (e.g., SolarWinds, PRTG, Cisco DNA Center) to proactively identify and resolve network problems.

5. Monitor network performance, identify bottlenecks, and implement solutions to optimize network efficiency and reliability.

6. Ensure network operations comply with relevant DoD and Army regulations.

7. Proficient in the configuration and management of a wide range of Cisco devices, including routers (ASR, ISR) and switches (Catalyst, Nexus)

8. Works closely with IT service providers to optimize support and integration of new technologies.

9. May be assigned to assist the Operations Manager by performing limited leader responsibilities. Distributes and balances workload among employees. Gives on-the-job training to lower-graded employees. Provides input into annual performance appraisals. Resolves simple complaints and grievances, referring the more serious ones to the supervisor. Recommends training needs for employees. Provides input to the supervisor concerning selections, promotions, reassignments, recognition of outstanding performance.

10. Performs other duties as assigned.

Conditions of employment

Conditions of Employment

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a probationary period.
• Participation in direct deposit is mandatory.
• Information Assurance Certification is a condition of employment. Per DoD 8570.01-M, the incumbent must achieve the appropriate IA certification within six months of assignment of these duties.
• Must be able to obtain/maintain appropriate security clearance
• Must be able to obtain and maintain the appropriate security clearance of the position.
• Incumbent must complete appropriate training and obtain required certifications IAW DoDI 8140 or DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Technician Level within 9 months of employment pending training seat availability.
• Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
• Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
• The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.
• This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. Head of Agency requests to exceed 14 days in a calendar year must be approved in advance by the National Guard, Director of Manpower andPersonnel (NGB-J1).
• Must hold a current Cisco Certified Network Associate (CCNA) certification

Qualifications

GENERAL EXPERIENCE:
Work in this series includes managing, supervising, leading, administering, developing, delivering, and supporting information technology (IT) systems and services. This series covers only those positions for which the paramount requirement is knowledge of IT principles, concepts, and methods, e.g., data storage, software applications, networking.

SPECIALIZED EXPERIENCE:
1-year specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the above general and specialized experience and the following competencies knowledge, skills, abilities (KSAs):

• Knowledge of advanced IT principles, concepts, standards and practices to manage the enterprise digital communications services and requirements.
• Thorough knowledge of traditional telephony-based communications principles as well as IT principles, concepts and practices to develop and interpret internal and external digital communication policies and procedures in support of the enterprise strategic plan.
• Knowledge of the open standards interconnect (OSI) model to work with network engineers and vendor in ensuring all communications systems - plain old telephone systems (POTS), voice over frame (VOF), and voice over internet protocol (VoIP) - integrate seamlessly into overall state-wide digital communications infrastructure.
• Knowledge of and skill in applying network design and architecture principles and concepts, network protocols; remote access technology concepts, network operation and maintenance concepts and methods, network management tools and network optimization techniques.
• Knowledge of and skill in applying configuration management concepts and practices, network topology concepts; LAN/WAN development principles and methods.
• Skill in configuring hubs, switches, and routers, monitoring network performance, performing network diagnostics, analyzing network traffic patterns, installing network software fixes and upgrades, and acquisition management policies.
• Ability to make critical decisions or form solid recommendations to significantly influence IT polices in support of new communications technologies that are designed to improve business processes within enterprise-wide projects. Ability to present complex technical requirements to senior management officials.
• Skill in the use of project management and performance management tools to implement best business practice principles and methods regarding the development of schedules and plans. The ability to estimate and manage resources, define milestones and deliverables, monitor activities and evaluate and report accomplishments.
• Knowledge of and skill in implementing and testing of the installation COOP plan. Insures system operation functionality and security in the event of a natural disaster or catastrophic system failure.
• Knowledge of the business value of information and communications upon which the communications management plans, policies and standards are based.
• Thorough understanding of the methods and approaches that support the sharing of information and the use of digital communications assets.
• Knowledge on the techniques and methods for identifying and resolving IT work force issues to leverage human resources in the accomplishment of mission requirements.