It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.
Summary
It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.
Serves as a benefits assistant in the Nonappropriated Funds (NAF) Benefits Office processing a wide variety of routine and complex benefits functions involving NAF benefits plans, retirement, health and life insurance, injury compensation, and portability of benefits.
Provides technical customer support on a wide variety of benefits programs (medical/dental insurance, life insurance, retirement, 401 (K), and flexible spending/savings accounts). Performs functions such as determining eligibility; verifying coverage; examining, adjudicating, and processing claims for pensions and other benefits; validating employee service data; and communicating with service providers to respond to inquiries, resolve problems, and ensure delivery of benefits.
Reconciles benefits enrollment data with payroll systems to verify eligibility data, enrollment, and payment of premiums. Processes requests for military service credit and retirement refunds. Ensures the maintenance of the automated personnel database. Establishes and maintains official folders, files and reports.
Direct Deposit and Social Security Card are required upon appointment
Meet qualification/eligibility/background requirements for this position
Satisfactory completion of employment verification (E-Verify) check
One year probationary period may be required
If selected, a completed and signed copy of our job application (DA Form 3433) is required prior to entrance on duty.
Subject to satisfactory completion of pre-employment checks IAW AR 215-3 to include a non-sensitive background investigation.
Qualifications
QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. Minimum qualifications include:
Progressive work experience with demonstrated knowledge of and skill in applying fundamental Human Resources benefits rules, policies, and practices.
Experience demonstrating the ability to communicate through written and verbal communications, such as preparing reports and/or delivering training or briefings.
Experience using Microsoft Office Programs (Word, Excel, PowerPoint, Outlook) and the demonstrated ability to work with a variety of human resources and/or benefits automated systems.
Those applicants who meet the highly qualifying criteria will be initially referred; Highly Qualifying Criteria Includes:
Highly qualified candidates will also possess experience in NAF or federal civilian HR in a recruitment, benefits and/or customer service position.
Education
Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.
Additional information
Payment of Permanent Change of Station (PCS) costs are not authorized based upon eligibility and a determination that a PCS move is not in the Government interest.
Please check out our application information kit to view additional information you may find useful when applying for our jobs.
The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents must be submitted with your application:
Resume
Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.
The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
Cover Letter
DD-214/ Statement of Service
Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
Other Document not Listed
PCS Orders
Resume
Separation Notice (RIF)
SF-50/ Notification of Personnel Action
Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.
The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.
Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Electronically https://www.usajobs.gov/ and search for announcement number NENAFCC2512778328. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).
If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.
CC-NAF-W6BD20 IMCOM FMWR HQ
DO NOT MAIL
Fort Sam Houston, TX 78234
US
Next steps
Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents must be submitted with your application:
Resume
Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.
The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
Cover Letter
DD-214/ Statement of Service
Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
Other Document not Listed
PCS Orders
Resume
Separation Notice (RIF)
SF-50/ Notification of Personnel Action
Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.
The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.
Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Electronically https://www.usajobs.gov/ and search for announcement number NENAFCC2512778328. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).
If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.
CC-NAF-W6BD20 IMCOM FMWR HQ
DO NOT MAIL
Fort Sam Houston, TX 78234
US
Next steps
Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
