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Supervisory Membership Coordinator

Department of the Air Force
Pacific Air Forces
773 Force Support Squadron Elmendorf Community Services Flight Arctic Warrior Events Center
This job announcement has closed

Summary


About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Arctic Warrior Events Center on Joint Base Elmendorf-Richardson, AK. Regular Full-Time employees have a regular and continuous work schedule of at least 35 hours to a maximum of 40 hours per week.
You are eligible for the following benefits: Health and Life Insurance, Awards, Leave, Retirement, 401K, Overtime Pay, Workers' Compensation, Shift Differential, Sunday Premium Pay, Holiday Pay.

Overview

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Hiring complete
Open & closing dates
08/04/2025 to 08/18/2025
Salary
$23 to - $28 per hour

NAF pay scale hiring rules will apply and is based on qualifying past experiences.

Pay scale & grade
NF 3
Location
Elmendorf AFB, AK
Few vacancies
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time - Guaranteed a minimum of 35 hours per week to a maximum of 40 hours per week.
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
25-9M942744
Control number
842461100

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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This position works under the supervisor of the Arctic Warrior Event Center (AWEC). The primary purpose of the position is to plan, schedule and coordinate customer service requests for Permafrost Pub, The Fireweed Lounge, and the JBERLife Membership Program. Assists in developing plans for the use of the AWEC, Fireweed Lounge, Permafrost, and base theaters, including budget, scheduling, and coordinating staffing with other sections. Serve as a direct supervisor of bar and custodial staff at the AWEC. Conducts performance reviews and briefs employees on deficiencies or areas of improvement. Accurately records and logs subordinate employee's hours in designated timekeeping systems. Responsible for meeting suspense deadlines. Composes, updates, and types a wide variety of correspondence from brief verbal or written instructions from the supervisor. Maintains club member records, accounts, and other personal data; daily and as needed, pulls membership listings for the membership drawings and for Leadership. Completes or arranges for facility maintenance and cleaning as necessary. Opens/closes facilities daily. Responsible for building security, cash handling, safety/hazmat, Information Security management, CE work order submissions & tracking and internal controls. Prepares and consolidates cashier report, notifying supervisor of any suspected irregularities. Research income/usage reports and performs courier duties to the NAF Resource Management section or other sections of Force Support offices. Plans, conducts, and arranges support for special events, social activities, official and nonofficial events or related functions held in the AWEC, Permafrost or base theaters. Prepares food and beverage menus for events, purchases inventory for food and beverage programs. Reviews customer service requests and keeps abreast of overall requirements and timelines as they relate to the ongoing initiative to ensure the event is executed in accordance with established plans and meets the customer's request. Coordinates marketing requests, arranges catering/self-serve stations, and recommends and plans for mementos/gift selections for all distinguished visitor events and visits. Oversees the JBER Life membership program to include but not limited to: membership drives and sign ups. Prepares after action reports and critiques and evaluates results to identify potential areas of improvement. Uses a government vehicle (GOV) to transport items to events as needed. Other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12777742

Requirements

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Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • This position is subject to a pre-employment screening, and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident.
  • The incumbent must meet the appropriate minimum age requirement.
  • The duties of this position require the incumbent to provide current Driving Record.
  • This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
  • This position has physical lifting requirement which requires the incumbent to complete a favorable pre-employment physical.
  • The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/18/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Experience in organizing events. Exceptional interpersonal skills, a friendly demeanor, diligence and attention to detail, and have outstanding organizational skills. Experience managing event timelines and marketing processes. Ability to relate well and work effectively with multiple constituencies and audiences. Must be able to make administrative/procedural decisions and judgments. Ability to secure and handle monetary transactions. Work experience which involved dealing with general public, military or similar leadership. This is a drug testing designated position.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

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