Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Manages daily operations of a 450+ room Permanent Party Unaccompanied Housing facility. Will also manage a 180 bed dormitory used to house Outreach groups when not used to house Students. The outreach groups consist of organizations such as Sea cadets, JROTC and ROTC Cadets, boy scouts etc...

The incumbent is responsible for operating a professional facility, consistent with those services and amenities provided in a commercial, mid-grade apartment complex. The goal is to provide clean, comfortable accommodations, for customers in Permanent Party status, at the lowest possible cost while contributing to the highest level of mission readiness in accordance with Naval Installation Command (NIC) and Installation Policy .
Manage a front desk that operates 24 hours a day, 365 days a year. Ensure Residents are properly checked in and checked out of facility.
Responsible for the efficient and proper use, and accountability of all resources, including funds , personnel, facilities, Supplies, linen, and furniture fixtures and equipment (FF&E) . Conduct short and long range planning associated with this responsibility.
Ensures facility is in compliance with Energy Conservation program .
Ensures Resident, inventory and asset information (FF&E inventory) in Enterprise Military Housing (eMH) Responsible for the proper handling and safeguarding of all funds, including but not limited to cash receipts, deposits, disbursement and accountability .
Approves all requisitions for equipment, supplies and amenities. Responsible for the receipt and storage of all inventory, consumable, non-consumable, minor property and fixed assets.
Ensures facilities are properly maintained. Proper maintenance is completed in each room when old residents check out and before new residents check in.
Coordinates submission of routine trouble calls and work orders to be submitted via the front desk and maintenance staff . Takes immediate steps to address urgent and emergency trouble calls. Ensure maintenance issues are tracked, followed up, and residents receive timely feedback on maintenance requests .
Prepares reports for higher authority and analyzes , evaluates and implements instructions and notices from higher authority.
Performs internal management control vulnerability studies and reviews to develop controls to prevent losses and implement cost saving measures .
Performs the full range of supervisory duties for nine or more site subordinates .
Directly Supervises: Building Managers, Front Desk
Supervisor and Desk Clerks, Janitorial/ housekeeping/ staff .
Supervision responsibilities include but are not limited to: assigning work, establishing and revising priorities to meet operational needs, evaluating performance , approving/disapproving leave requests, ensures staff and supervisors are adequately trained, making recommendations for selection of management/ supervisory candidates and approves selections of entry level employees, recommends pay adjustments and/or awards per policy, and recommends corrective and/or disciplinary action as warranted. Ensures compliance with Equal Employment Opportunity . Ensures subordinates are fully aware of and comply with appropriate personnel, safety and environmental laws and regulations .
Establish liaison with divisions, departments, directorates and other offices that provide goods or services to the operation .
Assess trends and problems that span the operation, recommend necessary changes and evaluate results . Evaluates management, maintenance, and operating costs ; prepares statistical data; develops information that includes current and past expenditures and estimates of future costs by type of housing and functional budget code ; and develops rationale for justification of line items or areas of housing budget proposals .
Makes studies and surveys of area ordinances and regulations governing community life and recommends such new ordinances, regulations, or amendments as would improve housing administrative policies
Coordinates the housing management program with the major functions and departments of other agencies for whom housing is provided, and/or regulatory agencies to assure adequate services and facilities are provided.
Performs other duties as assigned.

Conditions of employment

• Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations.
• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.

Qualifications

Must possess and maintain a current driver's license, as travel to other facilities may be required within the normal scope of duties .
This position is subj ect to favorable National Agency Check (NAC) .
Incumbent may be considered 'ALPHA' personnel, and therefore subject to work during inclement weather or other states of emergency.
The incumbent is expected to have the Certified Defense Unaccompanied Housing Manager credential and meet other training qualifications requirements identified as necessary. Some travel to attend training may be necessary.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.