Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

• Oversees the administrative management of the reception area of a Child Development or Youth Program.
• Receives children, youth, parents, and other visitors in a courteous manner.
• Answers main telephone, ascertains nature of call and directs caller to appropriate staff, takes a message or personally provides desired information.
• Utilizes the Child and Youth Program Business Modernization System (CYPBMS) to oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes IA W higher headquarters and statutory requirements.
• Utilizes CYPBMS and other electronic programs/tools to compute and record individual transactions for customers and to enter data into predefined categories for regulatory compliance, signed statistical reports and tracking of income data as it pertains to the program.
• Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and monitor staff to child ratios, conduct hourly accountability, complete USDA paperwork, maintain medication documents, administer medication and prescribed and provide customer service support.
• Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings and Daily Activity and other reports required for day-to·day operations.
• Refers to agency regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling.
• Maintains records, files, statistical data, and suspense systems IAW regulatory requirements and disposition schedules.
• Prepares invoices, supply and equipment requests.
• Uses e-mail to send and retrieve messages.
• Understands and articulates policies relating to patron fees, waiting lists and program events, and registers patrons appropriately.
• Communicate with enrollment clerks to track program vacancies and occupancy rates as required.
• Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) are followed.
• Monitors supplies and resources.
• Maintains time and attendance cards.
• Performs other related duties as required.

Conditions of employment

• This position requires satisfactory completion of pre-employment checks in accordance with Air Force and DoD policy, and a Child Care Tier 1 background investigation.
• This position has physical lifting requirement which requires the incumbent to complete a favorable pre-employment physical.
• This position requires the incumbent to be able to obtain, maintain, and provide evidence of current immunizations this includes annual influenza vaccinations and be free of all communicable diseases.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/24/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

• Must be at least 18 years of age, hold a high school diploma (or equivalent) and must speak, read, and write English.
• Applicant must have experience in responsible clerical or office work in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position.
• Possess the ability to communicate effectively orally and in writing.
• Skill in operating a manual or electric typewriter and current automation system and software (Microsoft Windows, Word, Power Point, Excel) required.
• Must be able to type 40 wpm.-
• Experience which has demonstrated arithmetic aptitude and ability, accuracy and attention to detail; responsible experience in the receipt, disbursement, examination, deposit, custody, or other processing of cash and cash items.
• Must satisfactorily complete Tl background, State Criminal History Repository Check (SCHRC), and Installation Records Check (IRC).
• Must satisfactorily complete a pre-employment physical and maintain current immunizations.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.