This position will be assigned to the Air Force Service Center at Port San Antonio, TX.
This is a regular full-time category position with guaranteed 40 hours per week. Employees appointed to a regular category position are eligible for benefits.
This position will be assigned to the Air Force Service Center at Port San Antonio, TX.
This is a regular full-time category position with guaranteed 40 hours per week. Employees appointed to a regular category position are eligible for benefits.
Depending on Experience. Internal NAF pay setting rules apply.
Please see the "Who May Apply" section under the Qualifications section.
Provides operational administration for the VB Directorate for the NAF Food and Beverage Operations Branch. Is knowledgeable of the overall membership program and can respond to general questions concerning the program content, procedures, and policies contained in the Air Force Club Membership Card contract with Chase Bank as well as club and associated Air Force Instructions (AFIs). Based on knowledge of the club membership card program and club program, prepares responses to USAF/A IS, MAJCOM and base inquiries, as well as congressional and other higher headquarters inquiries.
Uses varied functions of multiple office automation software to produce a wide range of documents, formats, etc. Uses word processing software to create, copy, edit, store, retrieve, and print forms, memos, and letters and lengthy reports: used existing database or spreadsheet software to create, enter, revise, sort of calculate, and retrieve data for reports; and uses graphics software to provide graphs and charts for reports and presentations. Transmits and receives documents and messages electronically using personal computers or workstations that are networked or linked to other computers or workstations.
Prepares a wide variety of recurring and non-recurring correspondence. reports, and other documents. Composes correspondence. such as instructions, requests for information, and letters of acknowledgment or notification. Gathers and summarized information from files and documents for use in responding to inquiries, recognizing which information is or is not relevant to the issue at hand. Proofreads/edits correspondence and document for accuracy, format, punctuation, grammar, spelling and capitalization. Reviews and processes incoming and outgoing correspondence and materials. Screens incoming mail and electronic messages to identify what needs to worked or referred to appropriate staff, or handled personally. Reviews outgoing correspondence for procedural and grammatical accuracy, conformance with administrative requirements. and factual correctness and accuracy. Personally answer nontechnical requests for information such as status of reports, club data, suspense dates for matters requiring compliance, and similar information readily available from files or form knowledge of the organization.
Provides follow-up on requests for information. Establishes, updates, and maintains office records and metrics of various types. Uses a variety of automated systems (e.g. records management, electronic forms, electronic publications library, Club Work, CST AT, etc.) and non automated to perform various operational duties. Uses tracker or suspense files as required. The supervisor makes assignments by defining objectives, priorities, and deadlines. The employee works independently, using a general understanding of the expected outcomes and the scope of the assignments, and draws upon experience in resolving the more difficult situations that occasionally arise. The work is reviewed for technical accuracy, soundness of judgment, and adherence to program requirements and objectives. Performs all other duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12752745
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/14/2025
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Experience with a wide variety of concepts pertaining to the operation. support, and computerized office organization as gained through hands-on experience with a military environment. Experience developing and writing Air Force correspondence.
Knowledge, Skills and Abilities (KSA's):
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Incumbent must be capable of working a variety of issues at different levels simultaneously, with professional and nonprofessional personnel.
1- Experience with specific software programs that include the Microsoft Office Professional Suite, Word, PowerPoint, and Excel
2- Capable of working a variety of issues at different levels simultaneously with professional and non-professional personnel
3- Highly organized and a self-starter
**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.
All other applicants will be referred as needed and requested by the selecting official(s).
**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.
(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 07/14/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
